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Home AV Direct Reviews

4.8 Rating 4,811 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,811 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Morris
Verified Buyer
“From buying online and delivering and the product itself, everything was on point 👌. All my questions were answered quickly.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Rang up before purchase to get help regarding products, super helpful really knowledgable and delivered next day. Can’t fault”
Helpful Report
Posted 2 years ago
Marzena Kotynia
Verified Buyer
“Great offer, chat agent was helpful, super speedy delivery. Only positives.”
Helpful Report
Posted 2 years ago
Tanaka Dzvuke
Verified Buyer
“Very friendly people always help with any issue that u might have 10/10 customer service”
Helpful Report
Posted 2 years ago
Rakesh Patel
Verified Buyer
“Perfect. The kef ci200rr arrived promptly, nicely packaged and on perfect condition. The team kept me uptodate through the whole process from purchase through to receipt of product”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service. Brilliant company. Will definitely use again”
Helpful Report
Posted 2 years ago
Adan Meadows
Verified Buyer
“Great customer service. Many thanks to Rob for sorting out the system for me would highly recommend.”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Excellent service. Order placed on a Sunday, contacted the following day as a problem with one of the items, an alternative offered which was ok. My order confirmed by within 10 minutes of accepting alternative. Items delivered within 3 days.”
Helpful Report
Posted 2 years ago
Grzegorz
Verified Buyer
“Good prices and amazing equipment. Also customer service and in-shop crew were very helpful!!”
Helpful Report
Posted 2 years ago
Cristian Catana
Verified Buyer
“Great seller A++”
Helpful Report
Posted 2 years ago
Howard Saunders
Verified Buyer
“Responded swiftly to email enquiry and delivered as promised 😊”
Helpful Report
Posted 2 years ago
Nicola Gandy
Verified Buyer
“I bought a Soundbar with Sunwoofer. Really fast delivery with full tracking, purchase was easy, website easy to navigate. Really happy, will definitely be buying from the again and highly recommend.”
Helpful Report
Posted 2 years ago
Melanie Hamilton
Verified Buyer
“Great product And super fast delivery Would buy from them again”
Helpful Report
Posted 2 years ago
Andrew
Verified Buyer
“Great service. Quick processing and delivery.”
Helpful Report
Posted 2 years ago
Leighton Snooks
Verified Buyer
“Brilliant, quick delivery.. Better than I expected”
Home AV Direct 5 star review on 17th March 2023
Helpful Report
Posted 2 years ago
Graham Cooper
Verified Buyer
“Good price and delivery , very impressed”
Helpful Report
Posted 2 years ago
Elizabeth Shepperd
Verified Buyer
“My order arrived quickly and I am very satisfied with the service received.”
Helpful Report
Posted 2 years ago
Fintan
Verified Buyer
“Great quality, delivered on time. Good packaging - not overpacked. Great price.”
Helpful Report
Posted 2 years ago
Martin
Verified Buyer
“Item "dispatched", the 4 days later get a refund with no explanation. Guess I'll be going elsewhere then....”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“Best price, fast delivery”
Helpful Report
Posted 2 years ago
Home AV Direct is rated 4.8 based on 4,811 reviews
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