Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,855 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,855 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with ower speaker the sound is fantastic the disco lights are fantastic in side the speaker”

Helpful Report

Posted 4 years ago

“Nice earphone with high quality sound And delivery is fast”

Helpful Report

Posted 4 years ago

“Prompt shipping and delivery.”

Helpful Report

Posted 4 years ago

“Excellent prompt service good value.”

Helpful Report

Posted 4 years ago

“Didn’t have the sub in the colour ordered. Email correspondence swift and a different coloured subwoofer dispatched that day. Great service. Thanks.”

Helpful Report

Posted 4 years ago

“Customer service was absolutely spot on - Vee was incredibly helpful and quick to respond. Can't recommend Home Av Direct enough. Will be purchasing from them again for sure.”

Helpful Report

Posted 4 years ago

“Delivered on time efficient service. I’m impressed”

Helpful Report

Posted 4 years ago

“Very helpful in changing product spec before delivery. Prompt delivery. Excellent service!”

Helpful Report

Posted 4 years ago

“3 times custom with home av direct alway Fantastic service and amazing price especially salesman vee providing me expert knowledge and advice never let me down thank you !”

Helpful Report

Posted 4 years ago

“UNTRUSTWORTHY!!!! Tried to Return a £750 JBL soundbar, They arranged DPD to collect and DPD subsequently lost part of the package, now Home Av direct customer services are saying unless DPD find missing part of package Im only getting a partial refund!!!! Absolute disgrace as I have provided them with photographic evidence of the parcel intact in the back of the DPD van!!! And have proof of postage! YOU HAVE BEEN WARNED, now going to have to take them to small claims court to get my money back!!! Customer service number just rings and they dont answer!”

Helpful Report

Posted 4 years ago

“Good service, excellent product.”

Helpful Report

Posted 4 years ago

“A very quick service, very good”

Helpful Report

Posted 4 years ago

“Advise others to avoid. Asked for discount. After lot of begging given £20 off £1100 spend. A few days later the price of the speakers dropped from £800 to £600. Absolutely ruined any enjoyment from them. On top of this the sub woofer top has several long scratchces across the black surface. Supposedly new and unboxed. Will never shop from these people again.”

Helpful Report

Posted 4 years ago

“Fast service, product as described and packaged very very well”

Helpful Report

Posted 4 years ago

“Phoned to confirm stock of item and then ordered via internet. No problem at all and item delivered next day. Would not hesitate to purchase from this company again.”

Helpful Report

Posted 4 years ago

“very quick service goods at a very good price recommend”

Helpful Report

Posted 4 years ago

“Quick and prompt communication.”

Helpful Report

Posted 4 years ago

“Excellent product at a great price. I almost bought this item from Amazon but luckily I checked this company and they had it for 20 pounds cheaper. Delivery was right on time, too. Will definitely buy from this store again.”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Excellent price and delivery.”

Helpful Report

Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,855 reviews