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Home AV Direct Reviews

4.8 Rating 4,823 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,823 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Mark
Verified Buyer
“Very swift delivery and excellent support. I had received a faulty product (not the retailers fault) that was exchanged the next day.”
Helpful Report
Posted 3 years ago
Ian Cumming
Verified Buyer
“Fast delivery, great price, very happy 😁”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery. Genuine product. Highly recommended.”
Helpful Report
Posted 3 years ago
Dan
Verified Buyer
“Good price and received very quickly and the packaging was very protective so arrived in perfect condition!”
Helpful Report
Posted 3 years ago
Mr Simon Pegler
Verified Buyer
“Arrived as described, perfect condition and on time! Excellent”
Helpful Report
Posted 3 years ago
Lewis Hardy
Verified Buyer
“Brilliant service”
Helpful Report
Posted 3 years ago
David Styles
Verified Buyer
“Good stock level, fast delivery and excellent communication.”
Helpful Report
Posted 3 years ago
Jacob
Verified Buyer
“Great service and quick delivery!”
Helpful Report
Posted 3 years ago
Louise
Verified Buyer
“We are very happy with ower speaker the sound is fantastic the disco lights are fantastic in side the speaker”
Helpful Report
Posted 3 years ago
Minghao Wang
Verified Buyer
“Nice earphone with high quality sound And delivery is fast”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Prompt shipping and delivery.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent prompt service good value.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Didn’t have the sub in the colour ordered. Email correspondence swift and a different coloured subwoofer dispatched that day. Great service. Thanks.”
Helpful Report
Posted 3 years ago
Douglas Stanton
Verified Buyer
“Customer service was absolutely spot on - Vee was incredibly helpful and quick to respond. Can't recommend Home Av Direct enough. Will be purchasing from them again for sure.”
Helpful Report
Posted 3 years ago
Robert Kirton
Verified Buyer
“Delivered on time efficient service. I’m impressed”
Helpful Report
Posted 3 years ago
Emma
Verified Buyer
“Very helpful in changing product spec before delivery. Prompt delivery. Excellent service!”
Helpful Report
Posted 3 years ago
Biyu Li
Verified Buyer
“3 times custom with home av direct alway Fantastic service and amazing price especially salesman vee providing me expert knowledge and advice never let me down thank you !”
Helpful Report
Posted 3 years ago
Jeff Bloffwitch
Verified Buyer
“UNTRUSTWORTHY!!!! Tried to Return a £750 JBL soundbar, They arranged DPD to collect and DPD subsequently lost part of the package, now Home Av direct customer services are saying unless DPD find missing part of package Im only getting a partial refund!!!! Absolute disgrace as I have provided them with photographic evidence of the parcel intact in the back of the DPD van!!! And have proof of postage! YOU HAVE BEEN WARNED, now going to have to take them to small claims court to get my money back!!! Customer service number just rings and they dont answer!”
Helpful Report
Posted 3 years ago
A. RANDLES
Verified Buyer
“Good service, excellent product.”
Helpful Report
Posted 3 years ago
Peter
Verified Buyer
“A very quick service, very good”
Helpful Report
Posted 3 years ago
Home AV Direct is rated 4.8 based on 4,823 reviews
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