Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,839 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Open box product purchased. Arrived quickly as described, perfect condition.”

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Posted 4 years ago

“QTX DERBY9. REALLY GOOD VALUE FOR MONEY. CONSULTED WITH ONE OF YOUR ONLINE PEOPLE BEFORE PURCHASE. THE INFORMATION GIVEN WAS INFORMATIVE AND USEFUL.10 OUT OF 10”

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Posted 4 years ago

“Purchased a JBL Sound Bar, Excellent value, and fast free delivery, could not be more impressed with service. Many Thanks.”

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Posted 4 years ago

“Great delivery service. Ahead of ETA. Great packaging with Fragile tape all over it which is a necessity. Thank you”

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Posted 4 years ago

“Had a few issues trying to make a purchase. Phoned early next morning and all resolved. Really helpful team, got what I wanted and at a great price! Thanks guys.”

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Posted 4 years ago

“Great price, cheaper than anyone else. Arrived next day as expected.”

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Posted 4 years ago

“They use DPD for the delivery which is always a bonus as I find these far better than any other courier.The products were as advertised and really good, no problems at all.”

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Posted 4 years ago

“Lucky to find some Klipsch Atmos speakers (open box) with a significant price reduction. Speakers arrived very quickly and were pristine. Great service from HΟΜΕΑV”

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Posted 4 years ago

“Very helpful and knowledgeable, great in store service, and when ordering on line quick and efficient.”

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Posted 4 years ago

“Having looked online I found the Bose speaker bracket on the Home AV Direct site. Ordering was very easy and the time of dispatch was superb, arrived within a few days and I can say the bracket is a very good quality. Definitely recommend this site to others. PhillSQ Southampton”

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Posted 4 years ago

“Great customer service, friendly, quick delivery, very happy!”

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Posted 4 years ago

“Great telephone advice and wonderful delivery”

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Posted 4 years ago

“Brilliant service, delivered for free next working day, and cheaper than curry’s by £30, also curry’s wanted £5 for delivery next day, will use again.”

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Posted 4 years ago

“Fast delivery, constant communication via text messages, precise timing for delivery itself. Perfect experience.”

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Posted 4 years ago

“Great price great service”

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Posted 4 years ago

“Excellent service, I checked stock over the phone with them and they reassured me they had the amp. It turned up safe 2 days later!!”

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Posted 4 years ago

“Slight mix up with the wrong speakers being sent to me, in fairness they are identical save for 1 letter in the model number and one is active and other is passive. The issue was rectified professionally and quickly with the wrong speakers collected and the correct ones delivered within 36hours. Good price, cheapest I could find. Item arrived well packaged and in perfect condition as expected. Slight delay on the initial delivery, though it was dispatched in good time by Home AV Direct, the delay appears to be at the DPD end.”

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Posted 4 years ago

“Simple, good product.”

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Posted 4 years ago

“Fantastic customer service from my first enquiry. Dubs checked stock as knew it was getting low. He rang me straight back, asked me to pay and I rang him to confirm this was done and he assured me the item would be on the courier later that day. It arrived in The Scottish Borders not long after I'd rung to ask why tracking info hadn't arrived! It's a brilliant product-we can play our CDs and also all our old tapes again and record the tapes direct to USB on the TEAC 850 machine. Thanks very much to the AV team.”

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Posted 4 years ago

“Bought discounted open box white Dali Spektor 2 speakers from them. The delivery was quick which I liked very much but the condition of the speakers was very poor. Dirty, with lots of finger prints on fabric speaker covers. I expected that the product will be in mint condition, well what a disappointment.”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,839 reviews