Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,796 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,796 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Headphones great but DPD delivery service was a bit off”

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Posted 6 years ago

“Arrived quickly; as advertised; works.”

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Posted 6 years ago

“M4 Soundbar well packaged & arrived intact, although courier timings were a bit out! Good product, installed easily on the wall under TV, sound & operation good.”

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Posted 6 years ago

“I received next day. afternoon with free delivery Very fast ad reliable; no issues on the product so far.”

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Posted 6 years ago

“Very happy with very good service,”

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Posted 6 years ago

“PA system not delivered next business day due to warehouse issue but received the following day. Happy with the service and communication from Home AV Direct.”

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Posted 6 years ago

“Good Price and Quick delivery. Havent installed the product yet though.”

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Posted 6 years ago

“Good service from the guys at home av direct”

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Posted 6 years ago

“I can’t grumble too much, the price was the cheapest I could find, most of the items I ordered turned up really quickly. The only issue I had was one item wasn’t in stock, it was ordered direct from the supplier supposedly to my house but it went to Home AV warehouse instead. I had to ring twice, one to check why the item was missing and second to tell them it had been delivered to the wrong place which turned out to be their warehouse. An quick email to keep me informed would have been better but the staff were friendly and knew exactly what was going on. Overall I’m pretty happy and I would use them again.”

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Posted 6 years ago

“Im satisfied,delivery very quick”

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Posted 6 years ago

“Very competitive prices and a good choice. Helpful, friendly staff. Part of order missing but after a phone call it was sorted.”

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Posted 6 years ago

“Sound good, reception good but a little heavy.”

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Posted 6 years ago

“Fast delivery, good prices. will use again.”

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Posted 6 years ago

“All arrived and as described; thank you”

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Posted 6 years ago

“The product arrived extremely well packed and works well. No problems.”

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Posted 6 years ago

“Did the order online and was so easy. Only had to contact them by phone due to DPD issue but, was sorted no problem”

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Posted 6 years ago

“Very good service, the price was ok but I did feel the p&p was a little steep. But I did need the item asap. Many thanks.”

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Posted 6 years ago

“Useful advice over phone. Good prices. Prompt service...”

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Posted 6 years ago

“Would have been a 5 if not for showing things as in stock when they aren't. Handled brilliantly though.”

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Posted 6 years ago

“Very good and really fast”

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Posted 6 years ago

Home AV Direct is rated 4.8 based on 4,796 reviews