Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,668 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,668 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service, fast efficient and excellent value. Thanks.”

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Posted 5 months ago

“Ordered Triangle Borea BR08 speakers and everything went well. Quickly dispatched, good packaging, no damage, very competitive price, recommended. Description could be better though, it is unclear whether you're getting a pair or just one until the end :)”

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Posted 5 months ago

“Order and delivery process was seamless. Arrived next day as promised. Very happy with the product and service.”

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Posted 5 months ago

“Excellent service. An issue, presumably caused by a software fault, was quickly corrected. Your staff were very polite. I will recommend your company to my friends.”

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Posted 5 months ago

“I had been considering purchasing a Yamaha A-S301 amplifier for a while. I discovered 'Home AV direct' were selling it in the silver finish version (which I consider the best colour) at a sale price of just £289 plus an extra discount of £10 as a new customer making the total price £60 cheaper than everyone else online so I ordered it straight away and it arrived the next working day. I spent an hour or so unpacking and setting it up. I am so pleased that I bought it as it sounds amazing compared to my old Kenwood amp that I have been listening to for the last 20 years, so THANKS 'Home AV' for such a great service and fantastic price. I would recommend anyone to check them first before buying a new piece of home audio equipment.”

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Posted 5 months ago

“Very fast delivery.”

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Posted 5 months ago

“Good price and free delivery within two days.”

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Posted 5 months ago

“No problem with Home AV direct, just the usual DHL cockups!”

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Posted 5 months ago

“I have used AV Direct numerous times and always received perfect service and quality items. Will use them again.”

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Posted 5 months ago

“Purchased from them a Denon CD player which arrived on time, but didn't work! Called HomeAV who arranged a 24hr turnaround collection and replacement, which worked perfectly as expected. Very unusual to get a name brand malfunctioning straight out of the box, but if it does happen, the retailer's response is critical, and Home AV were first class.”

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Posted 5 months ago

“10/10 service”

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Posted 5 months ago

“Superb service and great prices. Would definitely use again.”

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Posted 5 months ago

“Bought a Denon AVR with surround speakers. Customer service is OUTSTANDING and FAIR prices. Just a phone call will save your times. Recommended and will use them again.”

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Posted 5 months ago

“QED Connect Jack Extender arrived quickly, well packaged and undamaged. Many thanks.”

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Posted 5 months ago

“Great price, quick delivery.”

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Posted 5 months ago

“Great service, great price. swapped faulty amplifier within a week. Will shop again.”

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Posted 5 months ago

“Friendly approach by staff”

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Posted 6 months ago

“Fantastic experience even down to the delivery time, I would definitely recommend them to my friends”

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Posted 6 months ago

“There was a problem with the product, which caused a two weeks delay, but no one takes a effort to notify me. Thanks”

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Posted 6 months ago

“Great, very quick delivery, the item was perfect also. Would definitely recommend”

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Posted 6 months ago

Home AV Direct is rated 4.8 based on 4,668 reviews