Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Item took 7 days to reach the courier, states on website (usually takes between 1-3 working days to mainland UK from the moment we despatch your order) I’m still waiting for my order, quicker to grab it on my pushbike.”

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Posted 10 months ago

“Great price and arrived next day-all good!”

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Posted 10 months ago

“Always very efficient service and good customer service.”

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Posted 10 months ago

“Rob was very informative and helpful with me choosing my products.”

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Posted 10 months ago

“Fast service - let down a little as the overnight delivery was delayed by 2 days but resolved after I dropped an email enquiry very quickly Otherwise v happy”

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Posted 10 months ago

“Very cool sounds bars and next day delivery very good”

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Posted 10 months ago

“Good Price and turnaround and Pleasant and knowledgeable staff.”

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Posted 11 months ago

“Item dispatched and received very quickly. Product as expected so I’m a happy customer!”

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Posted 11 months ago

“Haven’t connected the lead y, but service was really good, I will definitely use again”

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Posted 11 months ago

“Excellent service and quick delivery, I would highly recommend.”

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Posted 11 months ago

“I paid for next day delivery and it took 4 days to arrive after dispatch. Definitely not the service I paid for!”

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Posted 11 months ago

“Happy with the service & quick delivery of the item.”

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Posted 11 months ago

“Ordered Kef Wireless speakers and stands. Delivered very quickly. Friendly and efficient response to subsequent phone enquiry. Recommended.”

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Posted 11 months ago

“Bought Marantz PM 6007 and Q Acoustic 3020i speakers for combined price if £488. Store help was excellent and called me back to confirm in stock. Ordered at 2.50 p.m. and received delivery in Scotland next day. Overall, very good service. Mr. Ward”

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Posted 11 months ago

“Excellent customer service. The product was delivered on time and the person I spoke to re a setup issue was polite professional and effective. I would not hesitate to use them again.”

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Posted 11 months ago

“The smart speaker was excellent what I was looking for and at a very good price too! Delivery was very quick as well and all arrived safe and sound.”

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Posted 1 year ago

“Delighted with the service at Home AV Direct. After an admin error on an online order for floor standing speakers, Rob called me straight away to rectify and even offered me a better set of speakers at the same price. I couldn’t be happier with the setup and the customer service. Thank you”

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Posted 1 year ago

“A Genuine Ortofon Stylus at a good price, quick service and post free. Very happy.”

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Posted 1 year ago

“Always friendly, willing to go that little bit extra , in fact a GREAT COMPANY to deal with, used them on several occasions & would highly recommend them 👌👍🏻🌟🌟👍🏻👌”

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Posted 1 year ago

“A hifi bargain and delivered within 2 days of order. A happy customer. Thanks”

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Posted 1 year ago

Home AV Direct is rated 4.8 based on 4,742 reviews