Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,751 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Good price, great packaging and swift delivery.”

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Posted 1 year ago

“Initial issues with being sent the incorrect item.. After contacting home av direct they informed me that my correct item had actually been sold.. Offered a refund but the guys then offered a different product at a reasonable price so issue was sorted out eventually... Mistakes happen and it was rectified promptly”

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Posted 1 year ago

“it was the first time I bought something from this store, everything on time, professional service, I will be a regular customer of this store. Thanks .”

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Posted 1 year ago

“I'm very happy with purchase from AV Direct. My new subwoofer arrived quickly! Couldn't find better deal elsewhere than with AV Direct.”

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Posted 1 year ago

“Fantastic Offer. I purchase a pair of Focal headphones for an amazing price, great service & delivery.”

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Posted 1 year ago

“I have had a perfect experience with Home AV Direct - thank you!”

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Posted 1 year ago

“Best prices, quick service, I will highly recommend them”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Great value products great customer service.”

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Posted 1 year ago

“Product arrived in good condition, on time, as described and very good price relative to any other supplier.”

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Posted 1 year ago

“Item took 7 days to reach the courier, states on website (usually takes between 1-3 working days to mainland UK from the moment we despatch your order) I’m still waiting for my order, quicker to grab it on my pushbike.”

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Posted 1 year ago

“Great price and arrived next day-all good!”

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Posted 1 year ago

“Always very efficient service and good customer service.”

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Posted 1 year ago

“Rob was very informative and helpful with me choosing my products.”

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Posted 1 year ago

“Fast service - let down a little as the overnight delivery was delayed by 2 days but resolved after I dropped an email enquiry very quickly Otherwise v happy”

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Posted 1 year ago

“Very cool sounds bars and next day delivery very good”

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Posted 1 year ago

“Good Price and turnaround and Pleasant and knowledgeable staff.”

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Posted 1 year ago

“Item dispatched and received very quickly. Product as expected so I’m a happy customer!”

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Posted 1 year ago

“Haven’t connected the lead y, but service was really good, I will definitely use again”

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Posted 1 year ago

“Excellent service and quick delivery, I would highly recommend.”

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Posted 1 year ago

Home AV Direct is rated 4.8 based on 4,751 reviews