Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,674 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,674 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

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“Very good service and quality”

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Posted 7 months ago

“Super product great delivery”

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Posted 7 months ago

“Next day delivery good buying advice.”

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Posted 7 months ago

“Great price, free shipping and arrived in 2 days, excellent item”

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Posted 7 months ago

“Customer service was really good and prompt delivery!”

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Posted 8 months ago

“Arrived quickly and safely - all as promised - thanks.”

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Posted 8 months ago

“Subwoofer arrived as promised. It would have been helpful if an email could have been sent advising that dispatch had taken place. The first contact I had was a text message from DPD advising of delivery that day.”

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Posted 8 months ago

“Focal headphones were seal broken and stuck back up. There was no mention of this before ordering. Home av are not honest. Be careful if you buy from them. Focal celestee headphones were 200 pounds cheaper and looked OK, so I don't really no why the seal had be broken. Headphones sound fantastic and I recommend them to anyone don't hesitate to buy the celestee absolutely amazing headphones.”

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Posted 8 months ago

“Great service, fast response and product arrived the next day. Thanks Vee.”

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Posted 8 months ago

“No communication. Waiting eight days for my order”

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Posted 8 months ago

“Quality products with a quality service.....”

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Posted 8 months ago

“happy with the purchased, will buy again!”

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Posted 8 months ago

“Placed order but after paying i received an email stating the item was no longer in stock so i gave them a telephone call and all I can say is the service was fantastic, I was offered something different but sadly there wasn't anything I wanted so i asked for a refund which was dealt promptly and politely, will definitely keep looking on their website and would definitely recommend as their prices are very competitive.”