Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,668 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,668 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

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“Brilliant service arrived next day no problems.”

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Posted 4 months ago

“Very good customer service”

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Posted 4 months ago

“A very good price on a product I had been watching for some time. Good cmmunication with the dealer regarding a change in spec of the item and then prompt delivery. Excellent”

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“Call to office was good and clarified some questions I had. Ordering was simple and although no automatic invoice was generated, the shop quickly rectified the issue. Goods delivered promptly, do overall really impressed.”

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Posted 4 months ago

“Quick and efficient delivery order process could of been a little streamlined.”

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Posted 4 months ago

“The item I ordered was despatched the same day and delivered quickly. I raised a query about the delivery period and I received an answer very quickly. I would certainly use this supplier again.”

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Posted 4 months ago

“Very helpful over the phone and supplied a tuner at an excellent price”

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Posted 4 months ago

“Fast delivery so happy with service and product”

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Posted 4 months ago

“No issue with the order process but rubbish delivery service from DPD. What is the point of giving a delivery time slot if they just come at some other random time and then also don't update the delivery info so it states they are running a little behind (actually delivered to the next door neighbour 3hrs before they suggested they would delivered )”

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Posted 4 months ago

“Very happy with the delivery service, Arrived next working day as advertised, would use AV Direct again”

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Posted 5 months ago

“Great value”

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Posted 5 months ago

“Timely delivery but the sub came with a cracked and broken power plug”

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Posted 5 months ago

“Delivered very quick and good customer service when contacted”

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Posted 5 months ago

“really good to company to buy from, very fast delivery and staff great on the phone .”

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Posted 5 months ago

“Greta service, competitive pricing and product delivered on time”

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Posted 5 months ago

“Needed to buy a Yamaha CD player compatible with the rest of my Yamaha system. Useful conversation with customer services resulted in the purchase and enjoyment of superb Hi-Fi, and at the keenest price anywhere!”

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Posted 5 months ago

“Good price and customer service!”

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Posted 5 months ago

“Everything went well order, delivery and product”

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Posted 5 months ago

“Best price for the particular CD player I wanted and excellent service. I particularly appreciated the care taken with packing - very well-protected inside a strong outer box with bubble wrap. Also good for an expensive item like this to have delivery by DPD, by far the best courier in my experience.”

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Posted 5 months ago

Home AV Direct is rated 4.8 based on 4,668 reviews