Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,816 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Perfect, thank you”

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Posted 6 years ago

“Excellent service from this company”

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Posted 6 years ago

“good service here in two days hifi stands fit well with cables”

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Posted 6 years ago

“Good price. Delivered as promised.”

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Posted 6 years ago

“Great prices and fast delivery”

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Posted 6 years ago

“I bought for Yamaha NS-IC400 In-Ceiling Speakers which I haven't fitted yet but I researched them and on inspecting them when they arrived I am very happy with the quality and the look of them.”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“Ordered and paid for Flexson 1m extension lead for Sonos Email received to tell me item despatched. Great ! Day after received email.White version of cable not available.Order refunded quickly It was only £7.99 but order not fulfilled.Ordered from Amazon received day after”

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Posted 6 years ago

“Excellent! speaker stands arrived very quickly. Good communication would recommend. Thank you.”

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Posted 6 years ago

“Excellent service, good shipped promptly with great communication”

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Posted 6 years ago

“Best price anywhere online, quick postage. Overall great experience.”

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Posted 6 years ago

“Placed order and received delivery next working day, delivered by DPD which is a good choice because of DPDs tracking system. Highly recommended.”

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Posted 6 years ago

“All good quick and easy transaction”

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Posted 6 years ago

“Very happy with the customer service but unfortunately the item wasn’t delivered on said day. Courier returned it to Home AV Direct, who were very apologetic & the parcel was delivered on the Saturday at no extra cost. Good service from AV Direct”

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Posted 6 years ago

“I had never bought anything from this company previously but I am really glad that I did! They had a great price for a Bose Soundbar and I called the store to ask a few technical questions and check availability and delivery of the product. The assistant on the phone was extremely polite and helpful and I received the item the next morning. Great service at a Fantastic price. Saved to my favourites for future purchases!”

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Posted 6 years ago

“I ordered my Bose Revolve bluetooth Speaker from Home AV Direct after checking several potential suppliers on line. I was not disappointed, the price of the speaker was extremely competitive, in fact it was the cheapest I could find on line. Delivery was exceptionally fast and based on my first purchase from Home AV Direct I would highly recommend them as a supplier. They will definitely be my first port of call when I need to buy any further audio equipment.”

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Posted 6 years ago

“The telephone order was processed; reason unknown. However, subsequent reorder was successful with quick delivery.”

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Posted 6 years ago

“Had great communication when I made a mistake with order.fast delivery and more than happy with headset.would recommend home av and will use again.”

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Posted 6 years ago

“Great service and next day delivery, 5 star !!”

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Posted 6 years ago

“Prompt service”

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Posted 6 years ago

Home AV Direct is rated 4.8 based on 4,816 reviews