Holiday Taxis Reviews

Name: Holiday Taxis
Address: Suite B 2nd Floor Moore House13 Black Lion Street, Suite B 2nd Floor Moore House13 Black Lion Street, West Sussex
Rating: 4.29

4.3 Rating 2,413 Reviews

81 %

of reviewers recommend Holiday Taxis

4.3

Based on 2,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

Holiday Taxis 1 star review on 4th June 2022

Anonymous

Holiday Taxis 1 star review on 5th September 2021

Fathel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Troppe fermate a Corralejo. Bus vecchio e poco pulito.”

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Posted 1 year ago

“We arrived in Spain, got our bags really quickly then sat in a bus for over an hour waiting to be taken to Benidorm. It was a poor service. The return journey was fine”

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Posted 1 year ago

“Got dropped off the other side of Estepona from our hotel unlike everyone else on the coach had to get a taxi”

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Posted 1 year ago

“Unfortunately, the car arrived almost 1hr later than booked. We requested the car for 9.30 but it did not arrive. When calling their office they had it in their system for 10.30. There had been a mistake in Holiday Taxis relaying the request to the taxi company. Luckily, this was after returning and not on the way to the cruise.”

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Posted 1 year ago

“When we arrived the driver wasn't there, we proceded to Exit number 10 as specified on our document. Two phone calls later we were told driver was on the way. After waiting and waiting the driver appears and tells us he was waiting at exits 6 and seven!!...this isn't even listed on the paperwork! You need better communication of pick up between driver and clients. Return trip to airport was no issue.”

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Posted 1 year ago

“The service I received was ok. I?m just a. Very punctual person. If the pick up is for 9:30, I would like the driver there at 9:30 or a few minutes prior. Both times I had to wait about 10 minutes or so. Also, there needs to be a 24 hour customer service line available to customers. Airport transfers are very important and missing flights can be costly.”

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Posted 1 year ago

“Booking online is simple BUT we were let down on transfer. A driver who had no idea where beach of the seven drops were. Having to stop on many occasions to find places on Google maps. A transfer that on average over the years had taken about 1 hour 20 mins, took well over two hours!”

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Posted 1 year ago

“Service was okay, although waited 40 minutes for other passengers at Alicante, speedy shuttle said max 4 drop offs but we were 5th and still people on coach when we got off, return transfer was fine driver in time, although had to stop off at depot to change mini buses as problem with first bus, still got to airport in good time”

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Posted 1 year ago

“I guess you get what you pay for. The price was very reasonable but we had to wait over an hour at the bus stop at the airport for our bus to arrive. The pickup for our return was right on time so was perfect in that regard but we then spent nearly an hour on the bus riding round the countryside picking up other passengers. However that was not a problem for us as we were picked up 3? hours before our flight.”

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Posted 1 year ago

“Normally the service is excellent. This time however when we arrived at Malaga, there was nobody there to meet us. We eventually found a rep who made a telephone call and a driver was called to pick us up. The return home trip was excellent as normal.”

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Posted 1 year ago

“The service was great in the end but I'd like to suggest you provide more clarity of information when making the booking. I booked a shared transfer (Malaga to Marbella). I was travelling alone with a golf bag only and booked Pax + 1 Suitcase - it never occurred to me to think one bag would not include a golf bag. This caused all sorts of issues on arrival at Malaga which was eventually sorted out (for a supplement) but the problem would have been avoided if it stated in the T&C's that golf bags were not permitted.”

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Posted 2 years ago

“Our 2 minibuses dropped off in separate places with mixed messages from drivers about pick up place. Return to airport was chaotic - only one minibus and later a car. We had to chase up for a second car. They resolved issues but could?ve been avoided”

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Posted 2 years ago

“Great experience picking up from airport , only had to wait about 40 mins before we left for Santa Ponsa and then only about 40 mins transfer time ?.. Horrendous coming back , we were picked up 4 and a half hours before our flight !I went on the webchat to talk to Holiday Taxis but every time someone joined the chat they left straight away putting me back in a massive queue ! So i rang them to question this and they said there was nothing they could do ! It states that the transfer time is no more than 55 mins yet our transfer time was 1 hour 20 mins !”

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Posted 2 years ago

“I booked the premium car option for airport transfers in Krakow as a treat but the cars supplied were a basic Toyota Prius (revvy and whiny)and a Fiat Tipo (wheel bearing on the way out). Although they were on time and the drivers nice and polite I expected better as I?d paid a premium over the standard cost. Will still use but be wary of this option.”

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Posted 2 years ago

“L orario di partenza del nostro volo era 18,20. Il pulmino ? venuto a prenderci alle 12,50. Nel trasferimento abbiamo preso soltanto una altra persona alle 13,10. L autista ha guidato in maniera abbastanza imprudente. Alta velocit? soprattutto nel percorso cittadino. In autostrada spesso oltre i limiti di velocit?. Siamo arrivati in aeroporto alle 14,30 circa 4 ore prima del volo. Decisamente troppo.”

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Posted 2 years ago

“Excellent service on outward journey. Very comfortable private vehicle. Return journey - we got picked up at hotel by a driver who drove way too fast - 100 mph at times after about an hour or so we were then driven to meet a packed minibus for last 40 mins to airport.”

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Posted 2 years ago

“The transfer to bring us to the AirPort in creese was 30 minuten to late”

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Posted 2 years ago

“Satisfait oui mais il faudrait pour me fideliser qu'holidays taxi puisse rapidement proposer des services optionnels tels que SMS ou courriel lorsque le taxi est en approche... des boissons fra?ches.. Etc sinon la concurrence finira par le proposer..... Merci encore cependant pr votre s?rieux.”

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Posted 2 years ago

“The driver was at the right place the right moment. We had paid extra child car seat, but there wasn't any. Fortunately i'd say, because we were squezzed all the 4 of us on the back seats, to allow our 3rd luggage (although mentioned in the reservation) to be on the front left seat. In fact the car was not appropriate. Luckily we are slim, but otherwise? And all this for 3 long hours from Bangkok Airport to Hua Hin hotel! Not the best HolidayTaxis trip I've made.”

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Posted 2 years ago

“To be fair some idiot had parked illegally causing a huge delay. Arrived at Maspalomas at 9.15pm and had landed with no luggage at 6.15pm so crazy amount of time wasted. Won?t book the shuttle again for Maspalomas it was ok going to Amadores on a previous trip.”

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Posted 2 years ago

Holiday Taxis is rated 4.3 based on 2,413 reviews