“Instead of a private ordered transfer I got a group one and an additional trip around Croatia. A driver did not know address of my apartment and I had to go to it by feet with luggage about 10 minutes.”
“Perfect Great service. Got to Turkey and Driver was standing there with name on sign. Got to hotel safely and in comfort. Turned up on time on return and bought back to airport again in comfort. Really great service”
“I have used this same service multiple times in the past & give or take we understand that things happen but remain calm an understanding with unplanned changes. On one of my recent experiences my driver was over 45 minutes late which ended up with me getting on the wrong transfer. I was later collected over an hour later at a different hotel, grateful that I wasn’t left stranded after a few phone calls.
On my very last pick up I had a problem which delayed me by 20 minutes. My driver came 5 minutes early (18.55) but there was 5hrs and 20mins before my flight which was just 1hr and 15mins drive to the airport. Upon the driver’s arrival I sent my daughter down on the bus with our bags as I quickly tried to sort out the problem. She told me that he threatened to drive off without me. When I did arrive I barely got a foot on & he threatened to close the door on me & starting to pull off telling me to hurry up and get on! Once on, he was screaming and shouting at me. I was so shocked & flustered, all I could do was say sorry. This behaviour continued for half of of the journey. It was quite unpleasant and intimidating. He was eating, drinking and on his phone for the entire journey! Need I say any more!! Not a true reflection of this company but definitely a true experience!!”
“Organisation très simple. Prestation de qualité et chauffeur arrivé à l’heure ! Tout était parfait !
Suggestion : rendre plus facile l’heure de prise en charge lors du remplissage du formulaire. Pas de possibilité de changer l’horaire facilement.”
“We had long delay on our trip with france air traffic control issues then waiting ages for our bags but holiday taxis were brilliant we were straight on transfer and set off after 10 mins then returning they were dead on time for pick up and we had shuttle with only 1 other person no messing around easy to confirm pick up times would recommend”
“Ik heb een vakantie doorgebracht op Mallorca en ben daar gewisseld van locatie. Heel fijn dat ik dat aan kon geven bij Holiday taxis, zodat ik niet met mn spullen hoefde te sjouwen. Helaas hadden ze dat niet gedaan waardoor ik een taxi moest pakken… toen ik hulp vroeg kon de man geen echt engels (het alfabet niet) waardoor ik t alpha beta moest gebruiken. Ook duurde het erg lang, stond er harde muziek op bij hun en leek t steeds alsof hij weg viel… jammer dat de service niet goed was.. en ik genoodzaakt was om een taxi te pakken door hun fout…”
“De chauffeur stond ons op te wachten zoals vermeld op de bevestiging. Zeer vriendelijke, aangename rustige chauffeur. Hij bracht ons in een luxueze lexus naar ons appartemenr! Voor terugreis eveneens alles vlot verlopen en opnieuw een vriendelijke chauffeur die goed op tijd was! TOP SERVICE. Wij gaan in de toekomst opnieuw kiezen voor holiday taxis!”
“Good, safe & pleasant drivers, clean cars that arrived on time both trips making for a stress free arrival & departure. I’d have liked a text reminder which other companies do but it’s a small matter”
“Excellent service on both legs of the trip, from the airport the driver was waiting, journey to the hotel was nice, friendly driver. On the return leg, the driver was early, friendly, helpful and got to the airport well on time”
“When we arrived no shuttle. Fortunately after 20 minutes a coach controller spoke to us abd then went off to sort. This lady was exceptional as she not only sorted our transport, she sorted 2 other parties.”
English
