“At the turn was great and in time …but at arrival to Tunis we needed to wait 2 hours to get a driver and they let us wait in the burning sun for 45 minute outside the parking in the end get a bus and at drop by the hotel the driver expect to get tips….unbelievable 🤷♂️”
“Transfer to my hotel was super. I was alone and within 25 minutes I reached the hotel. For the way back the bus was later but also there was enough time.”
“Our driver was waiting in the airport despite us having to wait approx 1hr to get through passport control and collect our suitcases. We always use holiday taxis whenever we go on a city break as their service is great. We have used them numerous times in different countries.”
“The taxi ride on from Palma Airport on 2nd September to the hotel was exactly what I was hoping for, and expected.
The taxi ride back from the hotel on 12th September from the hotel couldn’t have been more different. The taxi was 10 minutes late in arriving (after us getting to the hotel reception 15 minutes early as requested) and the ride was hair-raising, to say the least. For the first 15 minutes or so I thought the driver could have lost control and left the road at any moment. He was constantly changing hands on the steering wheel, talking (to me, seemed quite excitedly and animatedly) on his mobile, and fiddling and alternately looking at his mobile and the sat-nav - and at one time may have momentarily not even had a hand on the steering wheel at all. For the remainder of the journey, he may not have been on his mobile but I felt less than safe to say the least and it was a relief to get out at the airport – and my wife was really shaken up. I actually said to my wife that I wondered whether or not he was on some sort of medication but she was more benevolent and thought he may have just been a bit late in getting up.”
“Firstly our flight number was incorrect on our paperwork. I received a phone call the night before informing me it had all been changed & sorted. Left the airport found the driver straight away. Returning to the a airport I received a text message the night before and the driver was 5 minutes early. Would highly recommend, great service.”
“We waited 75 minutes for our transfer from Antalya airport. We were collected in a people carrier with a few other passengers. It soon became clear that the driver did not know where our hotel was and constantly referred to his satnav. What should have been a half hour journey became well over 2 hours. Eventually we were dropped on the pavement and told that the vehicle could not negotiate the narrow streets. No indication of where our hotel was - he just pointed up a narrow street and drove off. The hotel turned out to be a half hour walk on cobbled uphill streets dragging our suitcases. (*bear in mind that we are both 78 & 80 yearsold respectively.) During our stay we observed many similar vehicles depositing passengers outside our hotel without any trouble. On our return trip we had to employ a hotel vehicle to meet up with our transfer vehicle as once again the Holiday Taxi vehicle declined to pick up from our hotel. The hotel were surprised and couldnt understand why this was happening.
Truly appalling service.”
English
