“Great service. Taxi ready when we arrived even though our plane was delayed. Taxi back to the airport arrived early and waited until we were ready to go. No issues and we would use again.”
“Travelled with Holiday Taxis many times in the past with no problems, and no problem with the transfer to the resort.
However, the return transfer was a bit of a nightmare. We were picked up on time in a minibus with 4 others already on board. After 30 minutes driving the driver told us we were to be transferred to a coach which would be picking us up shortly, which it did. We then made at least another 12 stops, went along the same road 4 times in opposite directions and after an hour and a half we were still only 3 miles from where we had been picked up.
We rendezvued with another minibus and more got on our coach. And all the time our driver was on the phone seemingly having an arguement, something had clearly gone wrong! We eventually got to the airport 2.5 hours after we picked up for a journey that normally takes an hour. We arrived half an hour after check-in had opened and this was a very stressful journey not knowing just how many more pick up we would be doing!”
“The shuttle bus itself was comfortable, clean, and well-kept, which made a good first impression. Unfortunately, the experience was let down by the driving. The driver was very aggressive on the road, taking sharp turns and braking hard, which felt quite unsafe. Several passengers, myself included, were visibly uncomfortable throughout the journey. While the service has potential, I would strongly recommend that drivers adopt a calmer and safer driving style to ensure passengers feel at ease.
Just for clarity, the return driver (Sao Rafael - Faro) was fine and drove much better.”
“Outward transfer was OK. The same cannot be said of the return. Our taxi eventually arrived 30 minutes late only after two phone calls to provider. The driver who turned up said it was not his job but had taken it on as his colleague had not turned up. He drove lunatic and we were relieved when we finally arrived at the airport. We have never been overly keen on using Lords Travel and if this the only company you deal with we will no longer be booking through you.”
“Having used your company before we were quite disappointed in our arrival journey, driver was quite moody, no water offered and drove very erratic, we arrived on time and he did stop for toilet break,
Return trip was completely different , lovely driver , very courteous, water given and even brought us an ice lolly, safe driver , five star”
“Driver was waiting when we came out of departures at Tokyo Haneda airport. He was happy to wait whilst I had to pick up a packet from the floor above. Lovely car and a nice guy.”
“We were picked hp from the airport within 5 minutes. The car was spotless and the driver was chatty and very helpful.
On the way back again the car arrived 10 minutes early again ot was spotless and the driver pointed out lots of interesting sights on the very comfortable journey. I would never go past this company for transfers.”
“On arrival we had to wait 30mins for a driver to arrive after checking in, when the driver arrived we had to walk for 10mins to a multi story car park with all our luggage in 34 degree heat, not expected and not nice, got to the taxi, absolutely covered in sweat, travelling to benidorm, the taxi was fairly old, NO AIR CONDITIONING, AHHHG, we paid enough for our transfer, these days the taxi should be air conditioned, very poor, 34 degrees with a window slightly opened plus already boiling hot due to a long walk to the taxi at the airport i think is so poor. 1 bonus the taxi on our return much more modern WITH AIR CONDITIONING at last, I suggest air conditioning in that heat is a must.”
“Great service. Comfortable, fast drive to our hotel. Even got time for a few drinks before the bar closed, unlike those that used the bus transfer. Will definitely use again. Thank you.”
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