“I ordered the private transfer as we wanted to be alone for our comfort and wanted to have sufficient leg room however both journeys we were shoved in with other people and into cramped minibuses where I experienced knee pain from a lack of leg room. Driver was also late on our journey to the airport.”
“This rating is only 2 because the return transfer was good, although the transfer from the airport to the hotel was non existent. We were put down as no shows, even though we got to the pick up point as soon as we could. We were held up at Istanbul passport control and then couldn't find our luggage. The rep at the pick up point told us that we were 1 hour 20 minutes late and we could only get to our hotel if we paid for another taxi. This would cost us 2000Turkish lira. We couldn't see that we had a choice, but when we got into Istanbul the driver dropped us off and said that he couldn't drive down the road that the hotel was in. He gave us no instructions on how to get to the hotel and I had to go into a shop to ask the way. We then discovered that the road that the hotel was in was a road used by lots of traffic and even the tourist bus. The staff at the hotel said that we had been charged an exorbitant rate. As I said the return journey was excellent and we had no problems with that. We are very doubtful if we will use your company again as it is very stressful not being able to get to your hotel and not a good start to a holiday.”
“Great service. Met immediately at leaving airport by very pleasant driver. Also return journey yesterday prompt and got to the airport in good time. Very impressed.”
“Very courteous driver and lovely spotless car.
Also return journey was first class. Driver picked us up at specified time and location and was very professional throughout.”
“Absolutely perfect. We was delayed phoned the company to inform them. Was no issue. The only thing I would say was that when we arrived it was quite difficult to locate the driver but this may have been because of our delay. On the way back driver arrived in a timely manner”
“As there was such a long delay getting through customs, the other passengers on the shared shuttle were obviously fed up waiting for us to get to the minibus.
The driver was extremely patient and got us to our destination within a few minutes.”
“We were meet at the airport and the transfer was very smooth. The driver was very friendly and made sure that we were comfortable at all times. We would highly recommend.”
“Driver was helpful and polite, happy to help with cases. Journey there was a little long as stopped at all the hotels first and drove past our one twice in that time and had very noisy group of youngsters behind us. Way back very quick and smooth. Thank you”
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