“Generally very good, especially as my flight didn’t get to Alicante until after 1am.
Very disappointed that for the return trip, I had to walk with my luggage for 10 minutes to a neighbouring hotel to catch the shuttle. I was the only one onboard and he drove virtually past my hotel on the way towards Benidorm. I’m a fit 80 year old, but still…”
“Very good never had a problem even booking 0ne way one small problem going to marmaris this time had to wait 90 minutes and person we were waiting for never came”
“Shuttle arrived 4..5 hours before my flight left. I then had to wait for over an hour for the BA desk to open.
The earliest book in time is 3 hours before but usually 2 hours before on medium haul flights. The journey time in the shuttle was around 35 minutes. FAR TOO LONG To hang around an airport.
The shuttle journey was good and the driver was friendly.”
“The transfer from the airport was fine. A different story for the return trip, which didn't turn up at all. We were asked to wait at the Duna Oasis Maspalomas Appt which is over the road from Palm Oasis & quite a trek with the suitcases. We were asked to be there at 16.05 & to be there 15 mins before. We got there at 3.30 & waited & waited. I then rang & told the driver arrived and waited 10 mins which was bull****, unless of course they went to Palm Oasis & not the pick up point they gave us. I rang the UK number & he didn't have a clue what to recommen, then said "get a taxi & send us the bill. We were not prepared to pay out for a taxi on his say so. We then had to get a taxi to the bus station, then struggle with the cases on the bus, then from the bus stop to departures. Definitely not happy to put it nicely, I will think twice about using you again although it worked fine on previous bookings”
English
