“Excellent service, met at the airport by a very friendly and knowledgeable representative, as 2 female travellers it was very nice to have a friendly, knowledgeable female taxi driver Dora, who pointed out to us places of interest along the way to our hotel”
“Déjà le numéro du guichet indiqué par message n'était pas le bon.
Puis j'ai attendu 2 heures avant de voyager. M9n vol est arrivé à 11h30. Après plusieurs relances auprès de votre agent qui voulait me faire payer un supplément. Votre chauffeur m'a conduit seulement à 14 heures.
C'est peu sérieux .”
“April 17, 2025 ~ 14:00, BCN Airport. NEVER AGAIN! At the airport driver waiting area with our luggage, ad NO person holding a sign with my name, as described in the Voucher. After ~ 20 mins, I get a call, and visually locate the caller who id's himself as The Coordinator. He makes a call and says "traffic, wait 6 minutes". After 10 mins, I ask him again; the reply "traffic, on their way". After another 10 minutes, I interrupt his casual chat over cells with another guy, with a bit of "voice" (anger & fatigue): "What's the hold up? We just got off an over night flight?" He makes a quick call & leads us outside us to a taxi - one among the dozens of taxis just sitting there. UNPROFESSIOAL, JERK. Breezy ride to our hotel, because there is absolutly No Traffic!!! THIS GUY SHOULD BE FIRED. We will NEVER USE Holiday Taxis. Shame on Catalonia Hotels for providing a link to Holiday Taxis.”
“Transfer was very efficient, the instructions to find the shuttle at the airport were not very clear and should be revised to better describe the journey to the bus which included going in a lift”
“Getting to our hotel was great, getting back to the airport was a nightmare.driver was terrible, kept stopping in bus stops for a rest, he even asked if we needed to get off for a cigarette, didn't seem to know where he was going, never had a problem before and we have used them a lot of times.”
“Personne n’était présent à l’arrivée pour nous accueillir plus de deux heures d’attentes pour un simple transfert être obligé sois même de demander a un autre transfert et même cinéma pour le retour a fuir !!!”
“Superb taxi service. Luxury car with highly professional staff. Cannot recommend this company enough. I would not book with anyone else other than Holiday Taxis!”
English
