“The driver from the airport at Enfidha did not help at all to load the suitcases.. Even with a 3 year old child and 4 suitcases.
We were late coming out of the airport as we were waiting for our suitcases, and we're stuck trying to get a SIM card as we needed to be reachable as we emergencies at home. SIM. Card company in the airport were super slow...
The driver was really miserable. Don't care attitude.
Started driving the bus even before we had sat down and the child nearly fell down the stairs. I had to grab the child to save him from a certain nasty injury had he fallen down those stairs. Also my daughter is pregnant, mum was using a walking stick.... He just started driving before we had sat down.
Not good at all. No conversation. No chat. No information about anything.
Hence the loss of a star.
The driver and lady taking us BACK to the airport was VERY good. The driver was helpful, and loaded the suitcases into the bus, the lady assistant was very good. She explained everything about the money, changing it back to pounds as we couldn't take Tunisia money out of the country, where to go when we arrived at the airport, gave us a 10 minute warning that we were soon arriving at the airport etc. She was cheerful, helpful and lovely.
Also not very good not being able to speak to anyone when in Tunisia. The Bot.. Then waiting for a person on text. Only to get an email with no real response.. Only the same thing only on email.. No change.
The price was excellent for this transfer.. the concept is really good for us cash strapped holiday makers. I would recommend using this company... Except for the points I've made already which let things down.
Shola Y.”
“It took nearly 2 hours from the time I boarded the bus until it left the airport. Very disappointing
On the way back from Marhaba Club to the airport I had to be at the pick up point at 8:10 when my flight it’s not until 12:45. Nearly 4 hours wait at the airport. Very disappointing.”
“Need a reminder that other passengers need to remove carry on luggage from seats when transfers are full. Had to argue with another passenger to get then to move their backpack as there were already on the transfer when we got on”
“Service was fantastic. No complaints. Cars were high standard. Drivers were friendly. Return driver Osamah was the best. Helped us with our luggage. Chatted away to us and let us pick some music. He is a great guy. Would use this company again.”
“Third time I've used holdaytaxi very competitive price airport to hotel and back to airport
£22 for two walked to desk 5 mins later on 6 seater bus clean safe and well dressed polite driver pick up on the morning of departure text sent to me for time of pick up
And again modern Mercedes car totally clean and safe and pleasant driver
Well done !!!”
“Had some difficult with getting dropped on arrival as driver didn’t seem to know the residence, otherwise happy with the service, drivers very courteous.”
“The Company, Go Vacations, that you used to supply the transportation for me were awful except for one member of their staff.
The person who was supposed to assist me simply walked off into the airport without explaining why and when he returned he said that he couldn’t figure nd anyone to take me to my hotel.
He found time however to find transport for a small family that were willing to pay him in a private transaction.
He left me standing in the arrivals hall for over an hour and never returned.
I have always be happy and assured using Holiday Taxis for many years but now I feel apprehensive about booking again especially if you continue to use Go Vacations as your intermediary. Thank you
.”
“Very easy process throughout. Went to their desk on arrival at the airport in Tunisia and directed to our coach, which was the same coach as the Easy Jet passengers. 24 hours before departure flight I was given details of the pick up time from the hotel. Coach arrived 15mins before pick up time so was there waiting for us. Smooth journey with no problems. I will definitely use this service again”
“I have used Holiday Taxis several times. Each time the experience has been positive. I appreciate a reliable and safe ride to a destination and that’s what I’ve got.”
“Reliable and comfortable. However, they picked me up at 5:30 in Fethiye for a 9:50 flight from Dalaman and, thus, I arrived at the airport much too early.
The driver was friendly and prompt. I highly recommend this service.”
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