“Easy to book. Great communication at time of ordering and pickup. Our first trip driver was Chinese and spoke little or no English, but excellently communicated through WhatsApp in English and with photos ( himself and vehicle) Excellent service.
Our second ride a few day's later was on time for pickup and again Chinese with little or no English. Difficult to communicate that we needed two drop off points at airport and he got very cross during the journey. All ended OK though and the two drop offs were eventually achieved.
Overall I was very happy with Holiday Taxis.”
“Punctual, reliable & good value.
I did want to book return taxi on a Saturday for following Sunday flight (no immediate hurry for flight) as staying in hotel near airport Saturday night (Faro). I couldn't see a way of doing this. I did use 'Tailor made' but it was way too expensive”
“Driver was a little late but that was due to a no show customer; Transfer was planned early so in the end it was no problem. Driver was very nice, respectful, great conversationalist which tends to he a 50/50 withe transfers I’ve had. Van was also clean.
(Also it was from Sousse to Tunis)”
“Pre-departure information was excellent, we followed instructions and our driver was waiting at the kiosk. Smart new car and a trouble free ride to the hotel. Return trip was every bit as good.”
“Taxi to los gigantes perfect
Taxi from los gigantes was very late. We were down early and waited an hour. We phoned a local taxi to take us to airport.we were a bit apprehensive as holiday taxis didn't turn up for our daughter last December”
“Taxi was great once we found it amongst the massive amount of taxis etc at the airport.
The driver was very polite and stress free despite the large volume of traffic met on the way to our hotel !!”
“Driver was pleasant and helpful with luggage but was not at the meeting point on our arrival (10 minutes late) we had to phone him and the drive from the airport to the hotel was frightening. On exiting the airport and the motorway section he drove very fast ( way beyond the speed limit) wherever he could and was looking at his phone. Driving in town where roads were very busy was more controlled.”
“The first taxi journey, from CDG to Hotel Lion D'Or, took well over two hours - on a Sunday!
The driver could not be found at first. I contacted him to find where he was, outside the terminal at 2D rather than 2B - both had a "Brioche Doree" which was given as a guide to location!
Initially the driver took the wrong road from the airport, not heading towards central Paris.
He then had to divert and go back to eventually join the correct route.
Coming into Paris the driver did not know the roads - having driven, walked and travelled frequently in Paris, I was fairly familiar with them and was surprised by the routes he was taking.
We went round and round in circles and passed several buildings again and again.
As we neared the area where the hotel was (a turning off Rue St Honore from one end of the road) he again started going up and down roads and couldn't find the road or the hotel.
(We had 10 other taxis in the 3 days that we were there and all pick ups were waiting outside the hotel and the drivers were easily able to drop us off there, too)
Another problem on that first journey was that the driver was playing loud music full of expletives (f**k, etc) which was inappropriate, particularly when my young granddaughter was in the car.
My rating for that first journey was 3/10
The return journey from the Hotel to the Airport was perfect.
Even in a very busy Paris, during the rush hour, the driver got us to the airport in 55 minutes and was a pleasant, friendly person who knew the road very well and frequently found alternative routes. The driver was a credit to Paris, to France and to your company. Wonderful driver.
My rating for the return journey to the airport was 10/10
I have used holiday taxis before.
I have chosen them myself and when with family and friends.
All previous bookings and journeys have been without any problems.”
