“The first taxi journey, from CDG to Hotel Lion D'Or, took well over two hours - on a Sunday!
The driver could not be found at first. I contacted him to find where he was, outside the terminal at 2D rather than 2B - both had a "Brioche Doree" which was given as a guide to location!
Initially the driver took the wrong road from the airport, not heading towards central Paris.
He then had to divert and go back to eventually join the correct route.
Coming into Paris the driver did not know the roads - having driven, walked and travelled frequently in Paris, I was fairly familiar with them and was surprised by the routes he was taking.
We went round and round in circles and passed several buildings again and again.
As we neared the area where the hotel was (a turning off Rue St Honore from one end of the road) he again started going up and down roads and couldn't find the road or the hotel.
(We had 10 other taxis in the 3 days that we were there and all pick ups were waiting outside the hotel and the drivers were easily able to drop us off there, too)
Another problem on that first journey was that the driver was playing loud music full of expletives (f**k, etc) which was inappropriate, particularly when my young granddaughter was in the car.
My rating for that first journey was 3/10
The return journey from the Hotel to the Airport was perfect.
Even in a very busy Paris, during the rush hour, the driver got us to the airport in 55 minutes and was a pleasant, friendly person who knew the road very well and frequently found alternative routes. The driver was a credit to Paris, to France and to your company. Wonderful driver.
My rating for the return journey to the airport was 10/10
I have used holiday taxis before.
I have chosen them myself and when with family and friends.
All previous bookings and journeys have been without any problems.”
“The minibus that collected us from the airport was rather old and did not have air conditioning. The one that collected us from the hotel was much better. Both drivers were very good and helpful.”
“The experience was so easy, the driver was easy to find in the airport, drivers both ways helped me with my luggage. Both drivers were friendly and punctual. I would use this service again.”
“Both taxis were good the return taxi driver was outstanding he was so kind and genuine to me as I needed help cos I had hurt my ribs .he couldn't of been more helpful he showed the real side of a Tunisian man and tha k him so much for his support”
“I was happy with the directions to the desk in the airport, the friendly team and driver, however the vehicle was very disappointing. It was a private transfer and I was the only person on a BeniConnect bus with seats removed. Embarrassing, very strange and not particularly comfortable. The return pick up in a hatchback was fine, but I will hesitate to use you again or recommend.”
“I mistakenly booked the wrong dates on the transfer the staff at the airport were fantastic and sorted it within 5 minutes I will definitely be using the service again”
“Great company, easy to use website, great communication, easy to find at airport.
Only waiting for around 10 mins, we shared with one other couple in a mini bus. Great value for money. Would definitely recommend and use again đź‘Ť”
“Kaikki sujui hyvin lukuunottamatta paluulennon hakupaikkaa, meillä oli varattuna henkilöautokuljetus mutta sen sijaan linja-auto tuli hakemaan eikä päässyt hotellin eteen, jouduimme raahaamaan painavaa laukkua muutaman sadan metrin päähän.”
“The driver was very friendly and a skilful driver. However I was expecting someone with a board clearly saying Holiday Taxis or our names. Also I was not expecting to have to wait for the taxi / although in fairness our flight was late.”
“Myself & my wife go to Cyprus twice a year & always book our taxi's with you this year we upgraded to a private car, in April we got a new 6 seater coach both ways.On our last holiday we had a luxury car going to the hotel no problem although it had the smallest boot.On our return a similar car but he parked up on the airport carpark when I asked why he hadn't parked in the disabled bays @ the front of the airport the driver said it was a private vehicle & not a taxi & he could not stop there.I have booked our flights for next year in April & will book my taxi nearer the time.”
