“We waited almost 1 hour for 4 flights to arrive into Dalaman airport as our flight was the first. Our journey to our destination is only 30 minutes !! On the way home we were picked up 4 hours before our flight home. We?ve always had good service from holiday taxis but our driver on the homeward journey drove so quickly the ride became somewhat scary. Don?t know if we?ll book with them next time !”
“The cost is very low in comparison to other firms. The transport is comfortable and drivers are always polite and helpful. The down side, is lack of communication with each other within/behind the scenes, which have resulted in me not being picked up twice in one year. Once was from Malaga airport last September (my flight was delayed by 3 hours but they'd have been updated) it was 2.30 in the morning and I was a lone female traveller, so felt vulnerable. The second time was from my hotel in Palma, last week ( pick up venue was amended but the driver wasn't informed) So in a nutshell, it's been bit of a shambles! ?????”
“Pick up from airport was great friendly driver loads of space,pickup from apartment to airport was very poor.I had stated on the booking we had 4 cases,but the car that came could only fit 3.The driver then said we would have to have a larger car which we would have to pay more for. So we had to have 1 case on our knee in the back.”
“I paid for 8 people and, finally, we were 6. I asked for a refund, but nobody answered. Also, we had to look for transportation, because thetas weren?t waiting for us.”
“Journey from airport was booked as private but we ended up having to wait 20 minutes and then shared with another family. No explanation given despite me questioning the delay, then upon drop off 1/2 mile from hotel advised he would collect from same spot for return. As we were checking out from hotel a different taxi driver was at the hotel and parked outside. It could have been a big issue if we had left hotel earlier to walk to pick up advised from 1st driver Both journeys were good and cars in good condition.”
“Service was okay, although waited 40 minutes for other passengers at Alicante, speedy shuttle said max 4 drop offs but we were 5th and still people on coach when we got off, return transfer was fine driver in time, although had to stop off at depot to change mini buses as problem with first bus, still got to airport in good time”
“Whilst they were there on time to collect us we had to wait for another 2 people even though we had booked the taxi just for us. The other 2 people were staying at a different hotel so had to drop them off first. I did send an email to holiday taxis with in 5 minutes of being picked up but as yet no reply! Pick up for coming home was fine no problems at all”
“The actual rides to and from the airport were fine! But finding out my pick up time was not as simple as before( I?ve used your company many times) how ever many times I tried to do it online which I have done before I ended up having to make a phone call to find out but not sure why?”
“The driver from the airport to hotel seemed more interested in his phone than the road the wife was very concerned. The driver on the return journey was fine until we gave her a tip then she didn?t acknowledge our thanks mustn?t liked the size of our tip”
“Ordered a private vehicle for arrival and departure and ended up with what looked like a school bus. Very disappointing especially after having specified private vehicle and paying so much money. Never have this issue in Spain, only seems to be in Tenerife.”
“Tr?s mauvaise exp?rience ? l'arriv?e ? l'a?roport de Lisbonne, certes notre avion avait du retard, mais vous deviez le savoir... Tr?s mauvaise organisation, nous ne savions pas ? qui nous adresser pour avoir des informations ! Nous avons attendu plus d'une heure pour enfin avoir notre v?hicule qui nous a emmen? ? l'h?tel. Rien ? redire pour le retour et la prise en charge ? l'h?tel.”
“This was not the 1st time we had used Holiday taxis and had hoped for a repeat great experience,on this occasion,we had nearly an hours wait to be collected from arrivals area,we had to make 3 phone calls before the shuttle arrived,hence the 3*,return pick up was fine but very early leaving us with a 4 hour wait at airport before the flight,as this was on a Sunday there was little likelihood of traffic problems.”
“Didn't like the idea of being collected 4.5 hours before the flight Especially as I arrived at the airport 3 hours and 15 mins before the flight was due to take off”
“picked up at the airport no problem dropped a few people of in Bodrum, I was then told you be transferred to another bus which would take me to my resort, again went all round Bodrum, eventually after over 2 and half hours i got dropped of at my resort. Not happy the driver didn't know the area tried to explain where to go as I had been there before, but he could not understand me. I will not be using this company again, felt as I was a lone traveler that it was ok to treat me this way.”
“Pretty much only good for getting you from one place to the other. If you?re looking for communication then you won?t get that no matter how much you try. Most of the time we were just hoping that we were going the right way and that we?d make it in time despite delays. Prices compared to taxis and whatnot are better than others though.”
