Hogies Online Reviews

Name: Hogies Online
Address: Units C5 & C6FNup End Business centre, ,, Old Knebworth, Hertfordshire
Rating: 4.89

4.9 Rating 13,194 Reviews

98 %

of reviewers recommend Hogies Online

4.9

Based on 13,194 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,,
Old Knebworth
Hertfordshire
SG3 6QJ

Hogies Online 5 star review on 30th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed as my order was opened and seemed to have sent a used one. I Will not recommend it to anyone buying from this website.”

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Posted 3 years ago

“I received an empty box! And then had to email customer support 3 times to get a refund. Not very impressed at all.”

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Posted 3 years ago

Sorry to hear you received a problem with your order. A full investigation is underway with the courier and a full refund has been made. Sorry for any inconvience caused. Regards, Customer Services

Posted 3 years ago

“I have not received my product and I have no idea where it is. I do not get a tracking number.”

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Posted 3 years ago

Hello Alma, Sorry to hear you have not yet received your international parcel yet. A member of our customer services team has contacted you today. Sorry for any inconvenience caused. Kind regards, Hogies Online

Posted 3 years ago

“Very dissapointed, I was meant to receive my parcel on the 19th for my sister s birthday, I am still waiting on it.”

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Posted 3 years ago

Hello, Sorry for your delay you are receiving. Your parcel left our warehouse on the 13th January. We have opened a case with Royal Mail and the Enquiry Reference # 210125-000435 will ensure they investigate fully for you. This can take a few days and they will come back to us with the information to locate your parcel. We appreciate your patience and once we hear back, we will update you. Our customer service team will also email you. Sorry for any inconvenience caused. Kind regards, Hogies Online

Posted 3 years ago

“Unfortunately item still not with me 14 days after purchase on 48h delivery.”

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Posted 3 years ago

“The moschino perfume I received was in very poor condition. The box was dirty and already previously opened. You could see where stickers had been on it and have been removed. Will not be ordering from here again!”

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Posted 3 years ago

“I have not received it yet”

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Posted 3 years ago

“Would be nice if I received it - still not got product”

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Posted 3 years ago

“I have never received my order actually!!! Don’t know what’s going on?”

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Posted 3 years ago

Thank you for your return message. We have opened a case with Royal Mail and the Enquiry Reference # 201215-006823 will ensure they investigate fully for you. This will mean contacting your local Royal Mail depot. This can take a few days and they will come back to us with the information to locate your parcel. We appreciate your patience and once we hear back, we will update you. Please contact our customer services team on info@hogiesonline.co.uk for any further assistance.

Posted 3 years ago

“I placed my order on a Sunday, paid for next day delivery but did not receive my goods until Wednesday - very disappointed. I expected my order on the Tuesday!”

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Posted 3 years ago

“Packaging without protection, I do not know where the perfume was broken when sending it or the postman broke it, I did not see him, he threw the perfume box through the fence doors, as a result, I got the broken perfume.”

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Posted 3 years ago

Hello, Sorry to hear you received a problem with your parcel being damaged. We will contact you via email to help resolve this matter. Sorry for any inconvenience caused. Kind Regards, Hogies Online

Posted 3 years ago

“Quick délivery but one feet of scandal perfum is broken .”

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Posted 3 years ago

“The order was not delivered!!!!! Website says Royal Mail delivered but not true sadly. Was at home and NOTHING. Customer services is trying to discover what happened. First order so not impressed.”

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Posted 3 years ago

“Perfumes all very samey and the tops, especially of 2 a “B” to remove! Would certainly not recommend as a gift.”

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Posted 3 years ago

“My order hasn’t arrived yet”

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Posted 3 years ago

“The mascara arrived damaged and in a damaged box, however, the packing was good. It seems that the damaged mascara was packed initially.”

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Posted 3 years ago

Hi, We are very sorry to see that you are unhappy with the product that you have received. Customer satisfaction is very important to us. We have emailed you with several options to try and resolve this issue but have yet to receive a reply from you. Please contact our office on 01438 821078 or email info@hogiesonline.co.uk at your earliest convenience. Kind regards, Hogies Online

Posted 3 years ago

“Excellent timely service”

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Posted 4 years ago

“My Item no commimg ...”

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Posted 7 years ago

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Posted 7 years ago

Hogies Online is rated 4.9 based on 13,194 reviews