Hogies Online Reviews

Name: Hogies Online
Address: Units C5 & C6FNup End Business centre, ,, Old Knebworth, Hertfordshire
Rating: 4.88

4.9 Rating 15,542 Reviews

98 %

of reviewers recommend Hogies Online

4.9

Based on 15,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,,
Old Knebworth
Hertfordshire
SG3 6QJ

Hogies Online 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel didn’t arrive due to Royal Mail leaving in my doorstep so waiting for the situation to be resolved.”

Helpful Report

Posted 1 month ago

Hello Dean, Thank you for your feedback. We are sorry to hear that your parcel was left on your doorstep and has not arrived as expected. I can see that our Customer Service team have been in contact with you to resolve the situation. If you need any other assistance with this matter, please let us know. Warm regards, Team Hogies Online

Posted 1 month ago

“Delivery and communication was good. However the item was not what I wanted and it was not clear that the returns cost would be at my expense. This should be made clearer. The returns cost was more than half the cost of the item.”

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Posted 1 month ago

“Me han cobrado por Gastos de importacion 31,25 € (DUA 20,87€ y Manipulacion 5,42€) aparte del TOTAL pagados a HOGIES ONLINE 40,90€ (Costo Pinta Labios 26,95€+ Envio 13,95 + Impuestos 7,10€) TOTAL 72,15€ pagados por 1 Barra Pintalabios ES EXESIVO. CONCLUSION: No se puede comprar NADA DE NADA fuera de la Comunidad Economica Europea.”

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Posted 1 month ago

“2 women's ralph lauren T-shirts purchased. One if them looked worn and had white faded patches. Never seen that with Ralph Lauren, are these factory seconds? Awaiting refund.”

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Posted 2 months ago

“Slow delivery time”

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Posted 3 months ago

Hello Maura, Thank you for taking the time to share your feedback with us. We are sorry to hear that you are unhappy with the delivery time. We can see from the tracking that your parcel was dispatched on 09.04.25 and delivered on 16.04.25. Unfortunately, once the parcel leaves the UK we have no control over the delivery time. Apologies for any inconvenience caused. If we can be of further assistance, please let us know. Best wishes, The Hogies Team

Posted 3 months ago

“Box came damaged as stated, unfortunately there was some leakage from the bottle, which spoile the inside of the box, and lost probably around 10ml of the scent. I like the scent and it was a decent price but have now decanted the scent into another airtight bottle. Other than that, good services as always from HOGIES, nice touch with the two tiny chocolate hearts for free. I've bought a few items from them and everything has been legit and great quality this has been the only hiccup hence the rating this one time, otherwise it would be 5 stars.”

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Posted 4 months ago

“I have not received my items yet”

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Posted 5 months ago

“Fast shipping and good prices, but the Nuxe night serum I purchased has an expiration date from 2020!”

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Posted 5 months ago

“The perfume box and outer box was damaged which i guess this Royal Mail not you many thanks”

Helpful Report

Posted 7 months ago

Hello Mark, Thank you for leaving your review. We are so sorry to hear there was a problem with your order. Our Customer Service Team have now contacted you to help resolve this issue. We apologise for any inconvenience caused. Kind regards, The Hogies Team

Posted 6 months ago

“Hogies usually 5 stars but not with this last order One of the Boxes was damaged I emailed and sent Pics but have had no reply As the item was for a Christmas present it mattered”

Helpful Report

Posted 7 months ago

Hello Anna, Thank you for leaving your review. We are so sorry to hear there was a problem with your order. Our Customer Service Team have now contacted you to help resolve this issue. We apologise for any inconvenience caused. Kind regards, The Hogies Team

Posted 6 months ago

“The website is extremely user-friendly. Although I need to return the product, the return process is straightforward, and the customer service team responds promptly.”

Helpful Report

Posted 7 months ago

Hello, Thank you for leaving your review. We are so sorry to hear there was a problem with your order. Our Customer Service Team have now contacted you to help resolve this issue. We apologise for any inconvenience caused. Kind regards, The Hogies Team

Posted 6 months ago

“Excellent value but my wife didn’t think it was as nice as the perfume she had smelled on her friend. The “blemished” packaging caused her to suspect that it might have been weakened . I told her that could not be the case but she was still disappointed. She gave it her daughter who received it willingly.”

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Posted 8 months ago

Hi Thank you for leaving your review. Fragrances smell different on different people which is why it won't have smelt the same on your wife as on her friend. Most fragrances are available as an 'eau de toilette' and 'eau de parfum' which do not smell exactly the same. We would like to assure you, and other customers, that all our products are 100% genuine, brand new and unused. If you are unhappy with anything you buy from us please contact our helpful customer service team at: info@hogiesonline.co.uk and they will be happy to help you. Thank you Fom The Hogies team

Posted 7 months ago

“Haven't received my product yet ...”

Helpful Report

Posted 8 months ago

Hello Alexandra, Thank you for leaving your review. We can see your parcel was being held by customs. Unfortunately, some countries may have their own customs fee payable on certain products of which we have no prior knowledge and no control. We do advise on our website that you contact your local customs office for further information before placing your order. We apologise for the inconvenience this may have caused. Kind regards, The Hogies Team

Posted 8 months ago

“One perfume in perfect new condition, the other came with damaged packaging & no plastic seal.”

Helpful Report

Posted 8 months ago

Hello, Thank you for leaving your review. We have checked your order and we can see that you have purchased an item that was listed as a Blemished Box. At Hogies we sell big brands for less. Some of our products are listed as a 'Blemished Box' which means they may have a few imperfection but only to the outer packaging. This is reflected in the price of the product. The box or packaging may have dents, marks, or be unsealed. They may not be suitable to give as a gift but they are perfect for personal use! Kind regards, The Hogies Team

Posted 8 months ago

“I like the prices I ordered for the first time and I hope I will be happy with product!😊the shipping options might be better dhl for europe is 15 euros ..like in cirkle fashion ..care to beauty and royal mail is slower So I still didnt get the order from 18 october”

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Posted 8 months ago

“Haven’t opened it yet as it’s an Advent calendar.”

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Posted 9 months ago

“Good priced products but didn’t arrive in great condition. One box looked a bit battered and it’s for a gift. I can hear rattling in the other box of mini perfumes so hope they aren’t broken inside.”

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Posted 9 months ago

Hi We are sorry to hear that your order did not arrive in perfect condition. If you want to contact our customer service team if you have any issues please do so at: info@hogiesonline.co.uk and we will be happy to help in any way we can. Many thanks From The Hogies Team

Posted 9 months ago

“Ordered out of stock NARS lipsticks- 3 out of the 7 I ordered had crushed tips - one was broken at the stem. Glad I could get the color but super disappointed so many were damaged.”

Helpful Report

Posted 10 months ago

Hello Diane, Thank you for leaving your review. We are so sorry to hear your items have arrived damaged. Our Customer Service Team have now contacted you to help resolve this issue! We apologise for any inconvenience caused. Kind regards, The Hogies Team

Posted 10 months ago

“Unfortunately the sleep balm was all dried up in its container, just hope the sleep pillow spray is OK as its a present for someone.”

Helpful Report

Posted 10 months ago

Hello Pauline, Thank you for leaving your review. We are so sorry to hear there was a problem with your order. Our Customer Service Team have now contacted you to help resolve this issue. We apologise for any inconvenience caused. Kind regards, The Hogies Team

Posted 10 months ago

“it took a lot time to come and no phone call for the delivery. acceptable.”

Helpful Report

Posted 11 months ago

Hi Vera, Thank you for leaving your review and bringing this to our attention. We are sorry to hear you are unhappy with the delivery time. Please note, that your parcel had arrived within the couriers estimated delivery time of 6-7 days for International Shipping. Our Customer Service Team have contacted you via email to see if we can help resolve this with you. Kind regards, The Hogies Team

Posted 11 months ago

Hogies Online is rated 4.9 based on 15,542 reviews