Hogies Online Reviews - Read 5,811 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing.
First time using Hogies. Delivery stated as “delivered” however still not received. Awaiting feedback following initial acknowledgment from Hogies.”

Posted 5 days ago

“I have not received my product and I have no idea where it is. I do not get a tracking number.”

Posted 3 weeks ago

Hello Alma,

Sorry to hear you have not yet received your international parcel yet. A member of our customer services team has contacted you today.

Sorry for any inconvenience caused.

Kind regards,

Hogies Online

Posted 3 weeks ago

“Very dissapointed, I was meant to receive my parcel on the 19th for my sister s birthday, I am still waiting on it.”

Posted 1 month ago

Hello,

Sorry for your delay you are receiving. Your parcel left our warehouse on the 13th January.

We have opened a case with Royal Mail and the Enquiry Reference # 210125-000435 will ensure they investigate fully for you. This can take a few days and they will come back to us with the information to locate your parcel.
We appreciate your patience and once we hear back, we will update you.

Our customer service team will also email you.

Sorry for any inconvenience caused.

Kind regards,

Hogies Online

Posted 1 month ago

“Ich soll 25% Zoll bezahlen. Mache die Bestellung rückgängig.
Mit freundlichen Grüßen
Alfred Rauchfuss”

Posted 1 month ago

Hi, We are sorry to hear that there has been an issue with the delivery of your order. Please could you contact our customer services department at info@hogiesonline.co.uk asap as we would like to resolve this issue. We look forward to hearing from you, many thanks. Hogies Team

Posted 1 month ago

“I was going to email you still haven’t received my order could you look into it”

Posted 1 month ago

“Unfortunately item still not with me 14 days after purchase on 48h delivery.”

Posted 1 month ago

“The moschino perfume I received was in very poor condition. The box was dirty and already previously opened. You could see where stickers had been on it and have been removed. Will not be ordering from here again!”

Posted 2 months ago

“I have not received it yet”

Posted 2 months ago

“Would be nice if I received it - still not got product”

Posted 2 months ago

“I have never received my order actually!!! Don’t know what’s going on?”

Posted 2 months ago

Thank you for your return message. We have opened a case with Royal Mail and the Enquiry Reference # 201215-006823 will ensure they investigate fully for you. This will mean contacting your local Royal Mail depot. This can take a few days and they will come back to us with the information to locate your parcel.
We appreciate your patience and once we hear back, we will update you.

Please contact our customer services team on info@hogiesonline.co.uk for any further assistance.

Posted 2 months ago

“I have not received the goods paid for on 30.11.20

Please look into this. I need to know when and how it was delivered. It certainly has NOT been received by me.

Urgent reply appreciated.

Yours disappointedly

P Stocker”

Posted 2 months ago

“I placed my order on a Sunday, paid for next day delivery but did not receive my goods until Wednesday - very disappointed. I expected my order on the Tuesday!”

Posted 2 months ago

“Packaging without protection, I do not know where the perfume was broken when sending it or the postman broke it, I did not see him, he threw the perfume box through the fence doors, as a result, I got the broken perfume.”

Posted 3 months ago

Hello,

Sorry to hear you received a problem with your parcel being damaged. We will contact you via email to help resolve this matter.

Sorry for any inconvenience caused.

Kind Regards,

Hogies Online

Posted 3 months ago

“Quick délivery but one feet of scandal perfum is broken .”

Posted 3 months ago

“The order was not delivered!!!!! Website says Royal Mail delivered but not true sadly. Was at home and NOTHING. Customer services is trying to discover what happened. First order so not impressed.”

Posted 4 months ago

“Perfumes all very samey and the tops, especially of 2 a “B” to remove! Would certainly not recommend as a gift.”

Posted 4 months ago

“My order hasn’t arrived yet”

Posted 5 months ago

“The mascara arrived damaged and in a damaged box, however, the packing was good. It seems that the damaged mascara was packed initially.”

Posted 8 months ago

Hi,

We are very sorry to see that you are unhappy with the product that you have received.

Customer satisfaction is very important to us.

We have emailed you with several options to try and resolve this issue but have yet to receive a reply from you.

Please contact our office on 01438 821078 or email info@hogiesonline.co.uk at your earliest convenience.

Kind regards,

Hogies Online

Posted 8 months ago

“Excellent timely service”

Posted 1 year ago

“My Item no commimg ...”

Posted 3 years ago

Hogies Online is rated 4.92 based on 5,811 reviews