Hogies Online Reviews

Name: Hogies Online
Address: Units C5 & C6FNup End Business centre, ,, Old Knebworth, Hertfordshire
Rating: 4.89

4.9 Rating 13,194 Reviews

98 %

of reviewers recommend Hogies Online

4.9

Based on 13,194 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,,
Old Knebworth
Hertfordshire
SG3 6QJ

Hogies Online 5 star review on 30th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When received goods was looking forward to using it,only to discover the mascara had dried up,so I put it in the bin”

Helpful Report

Posted 2 years ago

Hi Carol I am sorry to hear that you were not satisfied with your purchase. Our customer services team are looking into it for you and will be in touch today. Kind regards Hogies

Posted 2 years ago

“Asked to review, but still no sign of my order……. :(”

Helpful Report

Posted 2 years ago

“I haven’t got my product yet….”

Helpful Report

Posted 2 years ago

Hello, Sorry for the delay you are receiving. Items are taking longer at the moment to process through customs. I have checked the tracking number and I can see your item is due for delivery today. Your Item was received by the Delivery Office on 09-02-2022 and is now due for delivery today. Please let our customer service team know if you don't receive the item, and if we can be of any further assistance. Sorry for any inconvenience caused. Regards, Hogies Online

Posted 2 years ago

“Your item was counterfeit. I binned the shower gel I bought from you. it was not real, was fake. I didn't risk my skin so I binned. iIscore you -5”

Helpful Report

Posted 2 years ago

“NOT DELIVERED YET . When I track on Royal Mail tracker it doesn’t recognise my postcade”

Helpful Report

Posted 2 years ago

“Have not received any orders”

Helpful Report

Posted 2 years ago

Thank you for contacting Hogies Online. We are sorry to hear you are having difficulty receiving your parcel. We have checked your tracking number and it appears it has been delivered. Unfortunately, Royal Mail sometimes forgets to leave a note when they have left it with a neighbour so we suggest asking your neighbours to see if they have kindly taken your parcel in for you. If we can be of any further assistance, please do not hesitate to contact us. Kind regards, Hogies Online

Posted 2 years ago

“The Chanel mascara I ordered as a Christmas present was posted in soft packaging so the box for the mascara was squashed and damaged. I had to buy it elsewhere. I am still waiting to hear back from customers services for my refund, instead I have been sent this email requesting praise for Hogies. Useless, I will not be ordering from them again.”

Helpful Report

Posted 2 years ago

“This is sad during these holidays I really ordered this eyeshadow I couldn’t find anywhere because it’s discontinued so I came on this website and found it and ordered it but they never sent me my item. I was just so excited for nothing and then they sent me a link so that I can leave a review on my item what a turn off”

Helpful Report

Posted 2 years ago

Hi Chanel, I can see that you have contacted our customer services department who are now looking into the whereabouts of your parcel. Thank you for bringing this to our attention. Regards Hogies

Posted 2 years ago

“Just refunded me. Said it was shipped. Terrible service.”

Helpful Report

Posted 2 years ago

“The perfume I received is not the original Ralph Lauren tender romance. It looks like really dark urine and there is virtually no scent to the perfume. I was really disappointed after reading so many good reviews. I won't be ordering again.”

Helpful Report

Posted 2 years ago

Hi Sharon, sorry to hear you are not satisfied with your Hogies order. Please contact customer services at info@hogiesonline.co.uk and we will assist you. Regards Hogies

Posted 2 years ago

“I have not received any of my order. When I try to track the tracking number, it says no status. Please please help me as I spent over $500”

Helpful Report

Posted 2 years ago

Hello, sorry to hear you are having problems with your order, please contact customer services at info@hogiesonline.co.uk and we will assist you. Regards Hogies

Posted 2 years ago

“socks not delivered”

Helpful Report

Posted 2 years ago

Hello, sorry to hear you are not satisfied with your Hogies order. Please contact customer services at info@hogiesonline.co.uk and we will assist you. Regards Hogies

Posted 2 years ago

“My order arrived with the contents leaking . There was nothing left in the tube. Very disappointed”

Helpful Report

Posted 2 years ago

“My order arrived with the contents leaking . There was nothing left in the tube. Very disappointed”

Helpful Report

Posted 2 years ago

“One of the perfumes was used before and the box was dirty. It is really embarrassing. I bought it as a charismatics gift and I can't give it to any one.”

Helpful Report

Posted 2 years ago

“Order not received as Royal Mail said it couldn’t verify the address! Checked the format on PayPal and have emailed you regarding this with a recognisable format that Royal Mail will accept and heard nothing from you?!!”

Helpful Report

Posted 2 years ago

“Hogies accepted and acknowledged my order, accepted my payment, told me that the goods were ready to ship, then told me that the goods had been despatched and that I would receive my order on Monday August 2nd. Then I was informed that it was costing too much to send my package by courier so my order was cancelled and eventually refunded. Not the way that I'm used to doing online business.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Raymond. As explained, we are unable to ship to BT postcodes due to excessive postal charges. We did issue you with a refund and once again, apologies for any inconvenience. Best regards The Hogies Team

Posted 2 years ago

“The nail varnish cost over 20£ but when it arrived the box for the nail varnish was torn and ripped - which meant I could not give it as a gift as I had intended to.”

Helpful Report

Posted 2 years ago

Hello, Sorry to hear you disappointed with your purchase and you missed the information about the product being in a blemished box. We are more than happy for you to return the product for a full refund. Please contact our customer service team who will be more than happy to help you. info@hogiesonline.co.uk. Regards, Hogies Online

Posted 2 years ago

“Royal mail lost my package.and they said they will refund it for Hogies. I mail them. But haven't heard from them....”

Helpful Report

Posted 2 years ago

Thank you for your review, I can see that we sent you are replacement which was delivered on the 21st June. We hope that you enjoy your purchase. Regards, Hogies Online

Posted 2 years ago

“Commande annulée sans donner de raison”

Helpful Report

Posted 3 years ago

Thanks for your message. Unfortunately a system error allowed a few orders from the EU to be placed when these sales had been suspended. I can see we cancelled your order and fully refunded the payment. Please accept our apologies for any inconvenience caused. Regards, Hogies Online

Posted 2 years ago

Hogies Online is rated 4.9 based on 13,194 reviews