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Hilton Car Supermarket Reviews

4.9 Rating 4,478 Reviews
97 %
of reviewers recommend Hilton Car Supermarket
4.9
Based on 4,478 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
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Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Very good customer service friendly an very helpful the process was quick easy handover went very smooth delivery driver was very friendly an explained everything when dropping off the vehicle and was constantly updated on the vehicle completion process
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Excellent communication and service
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Excellent sales service.
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A very slick experience. Simple, fast with good updates and professional service.
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Very professionally looked after.
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encouraging confidence and trust in Hilton Car Supermarket.
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The people working were really good not to pushy and told me everything I needed to know.
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We drove away with our new car quicker than we had anticipated after being met by a very kind and helpful salesman called Jarred, who resolved everything really fast. The level of customer service was exceptional. Thank you 😊
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My latest purchase at Hilton Car Supermarket was a breeze thanks to Alex. He got me a fantastic rate and addressed all of my inquiries! I've never seen better dealership service. I'll be telling my friends about the location.
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really good experience.Thanks
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Where do we start with this place, only went there to have a look at a few cars and get a PX price for ours, turned into a full on dreadful experience. We signed in at the front desk, with all the other customers names and number on show which in my experience is a failing of GDPR, then we had a little wander around, came back in and said we would like to have a look at a car and get a price for ours as PX, a guy then came over, took our car keys and disappeared, no introduction, no how else can we help just walked off and gave them to someone else. At that point we were ushered out to look at the car we were possibly going to buy, the salesman was gormless idiot and just stood there saying thank you to everything and that's if he spoke at all. We then realised our car had been gone for 10-15 minutes, look round the corner and 2 blokes were all over it, which is fine so I walked over and neither of them introduced themselves and just tried to find fault, which they couldn't. At that point they then decided to go on a test drive, I still don't know who these people are... Myself and my wife got a bit concerned when it was 30 minutes in and no one had come back, I asked to see the manager, who also was the guy who took the keys the first time, he Wandered over as slow as possible on his phone and couldn't give a F***, by now it's been 40 minutes plus the 15 checking it over, eventually the bloke who was a wannabe mobsta bad lookalike turned up in the car, I questioned what the hell was going on and why he had been so long to be told he had only been gone 15 minutes, again I questioned him and he then said in his own language as he didn't think I understood him, keep your peace of s""t anyway and went to walk off, I asked him to repeat himself to see if he would tell the truth but he said the he was going to get a water. At this time the so called manager just stood there like a wet fish. To end this we won't be spending any money and recommend that no one does, this place is awful and the staff don't have a clue. If I was @syedshahryarkamal I would be embarrassed on how this site is run.
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Excellent customer service; a car was located and delivered in a matter of hours. Kmaran, the salesman who accompanied me through every step of the process, was outstanding.
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Fantastic meeting in Hilton car supermarket with Zain. He was honest, kind, and not at all aggressive. took the time to respond to my inquiries and ensured that everything went well.
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I had an amazing experience purchasing a car from Hilton Car Supermarket. The person that worked with me, Rahyaan, was fantastic and helped the purchase go as smoothly as possible. I would absolutely suggest
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Alex was great, he was very helpful and very patient.
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The entire staff was really helpful and knowledgeable while I was seeking to buy new car. Paul was our server, and he was really helpful and knowledgeable about the car, the cash choices, and any extras we might take advantage of. The procedure of purchasing the new car was made extremely easy by his professionalism.
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He was really helpful when I recently brought a car from Ansab! I adore the car, and he did a fantastic job explaining everything.
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Each step was promptly planned and effectively explained.
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WORST EXPERIENCE Do not buy a car from this garage! It’s pointless paying £99 to reserve a car as they’ll just sell it to someone else. I reserved a car, went to pick up my new car, for them to tell me they’ve sold it. Took my reservations money, breaching their own terms and conditions, taking money and my bank details and lying to me is fraud. Thank god I didn’t buy a car from them! The motor ombudsman have been notified.
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Jay completed the collecting procedures quickly and with great assistance. I would suggest. Once again, Jay, thank you.
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Hilton Car Supermarket is rated 4.9 based on 4,478 reviews