Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,060 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,060 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“I had no trouble with any of the paperwork thanks to Hassan and Sean, who were exceptionally skilled and kind. They are treasures for the company. Thanks for everything.”

Helpful Report

Thank you so much for your kind review, Kiera! It is pleasure to hear that Hassan and Sean provided you with exceptional service and made the paperwork process smooth for you. They truly are valued members of our team, and your recognition of their efforts means a lot. Wishing you many happy miles ahead!

“Karam was very professional and pleasant. He explained the process clearly.”

Helpful Report

Hi Vicki, thank you for your wonderful review! It is great to hear that Karam provided you with a professional and pleasant experience, clearly explaining the process. Your satisfaction is our priority, and we appreciate your kind words about our team. We look forward to welcoming you back to Hilton Car Supermarket in the future!

“The team is very kind and professional.”

Helpful Report

Thank you, Navia, for your wonderful review! It is fantastic to hear that you found our team to be kind and professional. It’s our goal to provide exceptional service, and your feedback truly encourages our staff to continue doing great work. Wishing you many smooth and enjoyable journeys ahead!

“Professional, kind, and effective personnel. Thank you very much.”

Helpful Report

Thank you, Melissa, for your kind feedback! It’s a pleasure to hear that our team provided professional, kind, and effective service. We’re so glad we could make your experience a positive one, and your feedback means a lot to us. Wishing you many smooth and enjoyable journeys in your new car!

“Good experience; the procedure was clearly highlighted.”

Helpful Report

Thank you for your wonderful review, Harley! It is great to hear that you had a good experience and found our procedure clearly highlighted. Our team works hard to ensure everything is easy to understand for our customers. Thanks for choosing Hilton Car Supermarket!

“I can't recall the surname of the woman who assisted me, but she was really courteous, helpful, and knowledgeable.”

Helpful Report

Hi Anthony, thank you so much for your kind words! It is encouraging to hear that our team member provided you with courteous, helpful, and knowledgeable service. It's always our goal to assist our customers in the best way possible. We truly appreciate your feedback and hope to welcome you back soon!

“This company has reasonable costs and a gentle, knowledgeable, and friendly team.”

Helpful Report

Hi Adit, we truly appreciate your fantastic review! It is great to hear that you found our team to be gentle, knowledgeable, and friendly. Our goal is to provide reasonable costs while ensuring a pleasant experience for all our customers. Thank you for choosing us, and we hope to see you again soon!

“excellent service and an extensive range of expertise. I'm grateful for everything.”

Helpful Report

Hi Aaron, thank you for your excellent review! It is delightful to hear that you appreciated our service and expertise. It's our aim to deliver a top-notch experience to all our customers, and your feedback inspires us to keep delivering our best. We truly value your support and hope to see you again soon!

“Effective sales procedure and first-rate team handed over. I would not hesitate to suggest it to others.”

Helpful Report

Hi Haima, thank you for your wonderful review! It is rewarding to learn that you had a seamless experience with our sales process and that our team left a positive impression. Your recommendation means a lot to us! Wishing you endless joy behind the wheel!

“Purchase process went well. Car developed a fault with the rear heated seats. Was advised to get repaired and Hilton would refund. Forwarded the invoices - no response. Called multiple times since Jan and dispite repeated responses that we'd get a call back from "Venu" about this, still nothing. Always told "you will be called back today" and nothing happens. Always put on hold and told customer service too busy to speak to us. Not sure if we'll ever see the money. Very disappointed.”

Helpful Report

Thank you for your feedback, Steve. We apologize for the inconvenience you've experienced with the faulty heated seats and the subsequent communication lapses regarding your refund. It’s concerning to hear that you’ve not received the support you expected, and we understand how frustrating this must be for you. Your experience is important to us, and we take these matters seriously. We are currently looking into your case to improve our customer service and communication. A member of our team will contact you shortly to discuss your concerns and ensure we can resolve this issue promptly. Thank you for bringing this to our attention.

“Fantastic staff members that are very kind and helpful.”

Helpful Report

Hi Faiza, thank you so much for your kind words! It is a pleasure to hear that our staff members made your experience pleasant. Providing kind and helpful service is what we strive for every day. We look forward to welcoming you back soon!

“Wonderful experience. Charming and conversational”

Helpful Report

Thank you so much for your wonderful review, Sadia! It is delightful to hear that you had a charming experience with us and enjoyed the conversation. It’s our goal to create a welcoming atmosphere for all of our customers. Thanks for choosing Hilton Car Supermarket!

“A great wonderful experience, really lovely setting so different from the regular car sellers. We chose the ideal car. We are very grateful to Hisham and Jay for helping us at every step of the way.”

Helpful Report

Thank you so much, James, for your amazing review! It is encouraging to learn you had a wonderful experience and found our setting to be so different from regular car sellers. It’s great to know that Hisham and Jay provided you with help every step of the way. We will make sure to pass your kind words on to them. Wishing you many joyful miles in your ideal car!

“Shahzaib was excellent and made the transaction process short and simple!”

Helpful Report

Thank you so much for the fantastic review, Fatima! It is a pleasure to hear that Shahzaib made your transaction process short and simple. Your satisfaction is very important to us, and we’re always here to help. Wishing you many happy journeys with your new car!

“Extremely happy with the service received.”

Helpful Report

Thank you for the wonderful review, Paul! It is encouraging to know you were extremely happy with the service you received. Your satisfaction is our top priority, and we’re here to make your experience as pleasant as possible. Drive safely and enjoy your new car!

“I cannot thank Faina Secure Team enough for helping me recover my investment worth about R925,000 from a scam broker. I was devastated after realizing I had been scammed and thought I would never see my money again. Faina Secure Team professionalism, knowledge, and dedication were truly remarkable Contact this agent via Email:*FAINASECURETEAM ___ ((@)) g_ma__" il,___c0__m.*”

Helpful Report

“Ali was fantastic, even though I was really nervous about purchasing a car on my own for the first time. Very understanding, supportive, and comforting. The process was easy, and I think I got great guidance and outstanding phone support the entire time. With my new MINI Hatch Cooper, I'm thrilled.”

Helpful Report

Thank you, Henry, for the fantastic review! It is rewarding to learn that Ali provided you with the support and comfort you needed during your first car purchase. It’s wonderful that the process felt easy and that you received great guidance along the way. Enjoy every moment with your new MINI Hatch Cooper! Happy driving!

“Everything went incredibly smoothly, from the test drive to the delivery of my new car in just 10days. I want to express my gratitude to Alex, the salesperson, for her assistance and politeness during the entire process.”

Helpful Report

Thank you so much for the fantastic review, Dennis! It is delightful to hear that everything went smoothly from start to end, and it’s wonderful to know that Alex made your experience so pleasant. Your kind words mean a lot to us! May your car bring you endless joy and adventures!

“Very easy and hassle free purchase. Recommended!”

Helpful Report

Thank you for the amazing review, Lawrence! It is delightful to hear that you found your purchase easy and hassle-free. Your recommendation means a lot to us, and we’re here to help whenever you need in the future. Enjoy your new ride!

“Overall, a positive experience.I appreciate how everything was explained, giving me time to consider my options without pressuring me to purchase a car.”

Helpful Report

Thank you, Peter, for your kind review! It’s a pleasure to hear you had a positive experience and appreciated the time we took to explain your options. Ensuring you feel comfortable and informed, without any pressure, is always our priority. Wishing you many happy miles ahead!

Hilton Car Supermarket is rated 4.9 based on 3,060 reviews