Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 3,542 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,542 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Excellent service no pushy salesmen”

Helpful Report

Thank you for your kind words, Joyce. We’re delighted to hear you had an excellent experience and that our team didn’t feel pushy. Your feedback motivates us to keep delivering 5-star service.

“Ali's service was really beneficial. He ensured that everything went smoothly and effectively. I appreciate your assistance with my application.”

Helpful Report

Thank you so much for your kind words, Marvin. We’re delighted to hear that Ali was able to provide smooth and effective assistance with your application. Ensuring a seamless experience for our customers is always our priority, and we’re thrilled that you felt well-supported.

“Took their time to explain things to me, respectful,good communication”

Helpful Report

We truly appreciate you sharing your feedback! It’s fantastic to hear that our team provided clear explanations and maintained respectful, effective communication throughout your visit. Ensuring every customer feels informed and supported is what we aim for.

“Excellent service”

Helpful Report

Hi Jerry, thank you for the fantastic rating and taking the time to share your experience. We’re thrilled you enjoyed excellent service at the dealership.

“quick and easy, highly recommend”

Helpful Report

Thank you for your kind review, David. We’re glad you found the experience quick and easy and appreciate the recommendation.

“Where do I even start- had seen a car they’d advertised on Facebook & despite reading all their bad reviews (for which there are many!) I thought the garage couldn’t really be that bad. How wrong I was. Called to make an appointment to view the car, when I arrived they couldn’t find the car I was there to see. Over half an hour passed when they’d eventually located it. Despite knowing I was coming to view it they hadn’t bothered to clean it or prepare it in any way. The car battery was flat as was the central locking key. After much palaver the salesman eventually worked out how to take the fob apart & unlock the car- but I wish he hadn’t! The car was filthy on the outside which was instantly off putting but when the guy opened the door the overwhelming stench of dog was unbearable & the inside looked like the council had been using it to empty their rubbish collections. Don’t dismiss the bad reviews & waste your time like I did.”

Helpful Report

“The service and care I received from Hilton's staff was exceptionally good and kind. Pleasant clean and tidy showroom. Good atmosphere and a good experience.”

Helpful Report

Thank you for your lovely feedback, Laura. We’re thrilled you enjoyed the friendly, caring service and found the showroom pleasant and tidy. Your support means a lot to us. Wishing you many enjoyable miles ahead!

“Absolutely dread when it's time to sort a new car but Abu was so helpful, kind, answered all my questions and put me at ease as soon as I met him! Kept me up to date every step of the way and honestly I recommend him..”

Helpful Report

Thank you so much for your wonderful feedback, Donald! We’re delighted to hear that Abu was able to make the car buying process easy and stress-free. It’s fantastic that he could answer all your questions, keep you informed, and put you at ease throughout. We truly appreciate your recommendation!

“Ali was polite, courteous, informative and very professional. I can honestly say he provided the best customer service ever.”

Helpful Report

We truly appreciate you sharing your feedback, Brittany! It’s fantastic to hear that Ali’s professionalism and attentiveness stood out to you. Providing friendly, informative, and high-quality service is what we aim for, and we’re delighted that your experience reflected that.

“No pushy salesmen at all left to have a good luck round and was there when needed.”

Helpful Report

Thank you for your review, Molly! We’re so pleased to hear that you felt comfortable and supported during your visit. Providing professional guidance without being intrusive is exactly what we aim for, and it’s wonderful to know that you had a positive experience.

“Nothing was too much trouble for Amir ensuring I was totally happy with my new car purchase.”

Helpful Report

We sincerely appreciate your feedback, Louie. It’s wonderful to hear that Amir went above and beyond to ensure you were totally happy with your new car purchase. Thank you for choosing us. We wish you many happy miles ahead!

“Just purchased my new car. Absolutely outstanding service. Ali the salesman was brilliant. Would fully recommend. Friendly, professional, made the whole process so easy and was such a nice experience.”

Helpful Report

We truly appreciate your review, Ora. It’s great to know that the process of securing your new car was made so easy and stress-free by Ali. His brilliant support and commitment to professionalism ensured a highly successful and pleasant experience for you. Wishing you all the best with your new car!

“Outstanding service. Staff were incredibly polite and helpful and went above and beyond to make me feel a valued customer. Thank you so much to all of the staff at Hilton car supermarket.”

Helpful Report

We’re delighted to hear about your positive experience! It’s wonderful that our team could provide courteous, attentive service and ensure you felt truly valued. Your feedback motivates us to continue delivering a high standard of care to every customer.

“Made us feel welcome and was super chatty and friendly. Amazing from start to finish. Over the moon with my new car thanks again😃”

Helpful Report

We really appreciate you sharing your experience, Jeannette! It’s fantastic to hear that our team made you feel welcome and provided such a friendly and personable service throughout your visit. Congratulations on your new car, and we hope you enjoy every mile!

“Efficient, friendly, respectful and helpful as usual”

Helpful Report

We truly appreciate your kind words! It’s wonderful to know that our team’s helpful and friendly approach continues to meet your expectations. Feedback like yours motivates us to maintain high standards every day.

“I have just bought a car from a lovely sales guy, Hassan. He was extremely helpful and very professional. He delivered the car to me at my workplace too.”

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“Syed was very friendly and helpful. He made the process quick and easy.”

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“knowledgeable and helpful. Simple to use, with answers to my questions about the best car and price for my needs.”

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“The staff was very helpful and friendly, and the service was excellent. Excellent Hilton Car Supermarket experience”

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“Everything was quick and great, very helpful and nice.”

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Hilton Car Supermarket is rated 4.9 based on 3,542 reviews