| 
                                            Shipping & Delivery
                                         | |
|---|---|
| 
                                            Delivery Methods                                         | 
                                                Own Driver, Courier                                             | 
| 
                                            Average Delivery Time                                         | 
                                                Within 5 Days                                             | 
| 
                                            On-time Delivery                                         | 
                                                                                                99%
                                             | 
| 
                                            Accurate And Undamaged Orders                                         | 
                                                                                                    Greater than
                                                                                                75%
                                             | 
| 
                                          Customer Service
                                       | |
| 
                                            Communication Channels                                         | 
                                                Telephone, Live Chat, Email                                             | 
| 
                                            Queries Resolved In                                         | 
                                                Under An Hour                                             | 
| 
                                            Customer Service                                         |  | 
| 
                                                                                                                                                                                                                      Returns & Refunds
                                       | |
| 
                                            Refunds Process                                         | 
                                                
                                                    Difficult                                                
                                             | 
 
        1908 888800
simron@hiltoncarsupermarket.co.uk
                                Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
                                                                    
                                    Buckinghamshire
                                                                                                    
                                    MK1 1BU
                                                            
 
                