Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,060 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,060 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“After spending several months looking for a car and interacting with some rather unexceptional firms, my experience at Hilton Car Supermarket was by far the best I've ever had.”

Helpful Report

Thank you for the incredible review, Victoria! It is delightful to hear that your experience with us stood out after your search for a car. It’s our goal to create a welcoming environment without the pressure, and we’re glad that resonated with you. Your kind words mean a lot, and we wish you many enjoyable journeys with your new vehicle!

“They are trustworthy and customer-focused people. These guys know what they're doing. A+ without a doubt.”

Helpful Report

Thank you so much for the amazing review, Elizabeth! We're delighted to hear that you found our team to be trustworthy and customer-focused. Your praise motivates us to keep delivering top-notch service. We truly appreciate your support and look forward to serving you again in the future!

“First and foremost, I want to send a big thank you to the whole staff for their wonderful service. Everyone was Just Awesome!”

Helpful Report

Thank you so much for your wonderful review, Kuan-Yin! We're glad to hear that you found our staff to be awesome and that you received such great service. Your kind words mean a lot to us, and we can’t wait to welcome you back in the future. Happy driving!

“Quick service. Very helpful and friendly!”

Helpful Report

Thank you so much for your fantastic review, Francesca! We're glad to hear that you experienced quick service and found our team to be helpful and friendly. Safe travels in your new ride!

“I purchased an EV from them last couple of weeks, on arrival after paying £400 for the GuardX the car was covered in dust. I was told when I come to collect car I would have a full charge on collection the car was on 0%, I was then dragged to 2 public chargers and ended up sitting in Tescos for 3 hours so I had enough charge to get home. I also asked where my locking wheel nut was, I was assured it was in the boot, there is no locking wheel nut. I emailed and 5 days later still no response and I doubt I will get it. The customer service just could have been alot better.”

Helpful Report

Hi Chris. We're sorry to hear about your experience and completely understand your frustration. We've been in contact with you regarding the locking wheel nut and are glad we could resolve this promptly. Thank you for your patience throughout. Your feedback has been shared with our team to help improve our service and responsiveness. If you have any outstanding issues, please don't hesitate to reach out.

“At the end, it has been okay experience. Each step of the process was kept me informed and getting a car service was quite fast. Thank you Amir for the help of all the process I will back again for the next car...”

Helpful Report

Thank you so much for your fantastic review, Charles! We're glad to hear that your experience was smooth and that you felt informed every step of the way. Amir will be delighted to know he made a positive impact on your journey. We can’t wait to welcome you back for your next car! Safe travels and enjoy your time on the road!

“Every person was kind and considerate, and I identified the personnel to be approachable. They allowed you time and space to explore the area without feeling noisy.”

Helpful Report

Thank you for your kind review, Brandie! We're so glad to hear that our team made you feel comfortable and respected during your visit. Creating a welcoming atmosphere where you can explore at your own pace is our priority. We look forward to seeing you again at Hilton Car Supermarket!

“The employees were really kind and helpful, and they didn't put any pressure on me.”

Helpful Report

Thank you so much for your glowing review, Thomas! We’re thrilled to hear that our team was kind and helpful, and we truly value your feedback about the pressure-free environment. Your satisfaction is very important to us, and wish you safe travels and happy destinations!

“I will absolutely suggest it to friends and family because of its quickness, performance, and friendly assistance.”

Helpful Report

Thank you for your outstanding review, Dwayne! It is great to hear that you found our service quick, efficient, and friendly. Your recommendation to friends and family means the world to us! We appreciate your support and wish you many happy miles ahead!

“Ali was outstanding and helped to make the entire purchase process a relaxed and pleasant experience.”

Helpful Report

Thank you for your fantastic review, Patrick! It is delightful to hear that Ali made your purchase process relaxed and enjoyable. Providing an outstanding experience is what we strive for, and it's great to know we hit the mark. We appreciate your feedback and look forward to seeing you again at Hilton Car Supermarket!

“Jay sold us our car and was completely professional and helpful throughout the process. He was very knowledgeable with respect to cars and created an overall non-pressured buying experience.”

Helpful Report

Thank you for the fantastic review, Dylan! It is delightful to hear that Jay provided you with a professional and helpful experience. Your feedback about the knowledgeable and non-pressured approach means a lot to us. Thank you for choosing Hilton Car Supermarket!

“Very poor customer service, warranty issues it’s seems like making fool of customers”

Helpful Report

“They answered all of my inquiries with great patience.”

Helpful Report

Thank you for your kind words, Andrea! It is delightful to hear that our team was able to patiently address all your inquiries. Ensuring you feel supported throughout the process is very important to us. We appreciate your feedback and wish you all the best in your new car adventures!

“The men made me feel very welcome and kind, which made the entire car-buying purchase much more enjoyable! As a woman on my own, I never felt patronized or treated differently.”

Helpful Report

Thank you so much for your kind review, Tracy! It is rewarding to hear that our team made you feel welcome and respected during your car-buying experience. It's important to us that every customer feels valued, and your feedback truly brightens our day. Wishing you all the best with your new car and many enjoyable adventures ahead!

“Excellent service 👍👍👍👍👍”

Helpful Report

Thank you for the excellent review, Patrick! We're glad to hear you had a great experience with our service. Your satisfaction is our top priority, and we appreciate you sharing your positive feedback. Enjoy your journeys ahead!

“Excellent service; everything went smoothly and easily after Hisham offered me select a different car when I had trouble with my first choice.”

Helpful Report

Thank you for your wonderful review, Marie! It is delightful to hear that Hisham was able to assist you in finding a car that suited your needs. It's great to know that everything went smoothly for you. We truly appreciate your feedback and wish you many enjoyable journeys in your new vehicle!

“amazing service, amazing assistance, fantastic handover, and continual updates and information.”

Helpful Report

Thank you for your fantastic review, Jennifer! We're glad to hear that you experienced amazing service and assistance throughout your time with us. It's great to know that the handover and updates met your expectations. Your satisfaction means a lot to us, and wish you many happy miles ahead in your new vehicle!

“I was really pleased with the information I received; it was really useful, well-explained, and clear. The callback was excellent, and I was able to select the ideal car for myself. I would highly recommend their services. Thank you.”

Helpful Report

Thank you for your excellent review and recommendation, James! It is great to hear that you found the information helpful and well-explained. It's wonderful that our callback service met your expectations and that you were able to choose the perfect car for yourself. Wishing you many happy miles ahead in your new car!

“Dealing with Hilton Car Supermarket Milton Keynes is a delightful experience. The car is perfect, in excellent shape, and just as described. The staff was kind and inviting, and they made the entire procedure easy and stress-free by explaining everything. Strongly advised. Thank you very much.”

Helpful Report

Thank you for your fantastic review, Rosie! We are glad to hear that your experience with us was delightful and that our team was able to make the process easy and stress-free for you. It's wonderful to know that you're happy with your car as well! We truly appreciate your strong recommendation and look forward to serving you again in the future!

“Alex was wonderful with zoom call, clarified everything I was worried about and was a tremendous assistance. Thanks”

Helpful Report

Thank you for your wonderful review, Charlton! It is delightful to hear that Alex was able to provide you with the clarity and assistance you needed during your Zoom call. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need further help, feel free to reach out anytime!

Hilton Car Supermarket is rated 4.9 based on 3,060 reviews