Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.89

4.9 Rating 4,774 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 4,774 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Excellent service, price and booking process.”

Helpful Report

Thank you for sharing your experience, James. We are pleased that you found the service professional, the pricing appealing and the booking process straightforward. Wishing you many happy miles ahead.

“I've had an amazing experience thus far; all of my interactions have been incredibly helpful and detailed, and Paul, the salesman, has a wonderful attitude.”

Helpful Report

Thank you, Steve, for sharing your experience. We're delighted Paul's knowledge and positive approach have stood out during your interactions with us. We greatly appreciate your support and hope you continue to receive the high standard of service we aim to provide.

“Everything straightforward and simple, good aftersales too.”

Helpful Report

Thank you, Pamela, for your lovely feedback. It's fantastic to know our straightforward service and aftersales support met your expectations. We sincerely appreciate your comments and wish you many smooth journeys ahead.

“They are a great team, very helpful, not pushy, but knowledgeable. Highly recommend.”

Helpful Report

Thank you, Michael, for your kind feedback. It's lovely to know you found our team approachable, well informed and focused on making your experience comfortable. We truly appreciate your support.

“Saad was outstanding from beginning to end; he assisted me and listened to my needs and demands. Hilton Car Supermarket deserves praise for his help.”

Helpful Report

Thank you, Laurine, for your excellent review. We're pleased Saad's commitment to understanding your needs made such a positive difference to your experience. We truly appreciate your praise and support.

“Simple to use and calls from staff were helpful.”

Helpful Report

Thank you, Tom, for your kind feedback. It's lovely to know everything was easy to navigate and that our team's communication added to your experience. Your support is sincerely appreciated.

“I've had an amazing experience thus far; every contact I've had has been really helpful and accurate with the data, and salesman Rana has a wonderful attitude.”

Helpful Report

Thank you for your fantastic feedback. We're delighted our team has consistently provided accurate information and attentive support. It's wonderful to know Rana's courteous and positive manner has contributed to such a rewarding experience.

“Very friendly and helpful, easy to complete my purchase, can't fault CarSupermarket Service and staff, very helpful.”

Helpful Report

Thank you for sharing your experience. We're delighted the professionalism and attentiveness of our team contributed to such a positive purchase. Your feedback is greatly appreciated, and we hope your new car brings you lasting enjoyment.

“Information is simple to understand and the website is easy to utilize.frequent updates.I wouldn't think twice about using it again”

Helpful Report

Thank you for taking the time to share your experience. We are glad that the website provided a smooth and user friendly experience, with the information and updates you needed. We hope to serve you just as well again in the future.

“As a repeat customer, the staff was excellent—very helpful and informed—and I would most certainly return for my next car.”

Helpful Report

Your continued support means a great deal to us. We are delighted that our staff provided the knowledgeable and helpful service you expected, and we are especially pleased to hear you would consider returning for your next car. We look forward to welcoming you again.

“A warm welcome. All of my hopes were fulfilled by the cars on the floor. All of my inquiries were addressed and the selected vehicle was driven. The background music may have been a bit softer, but the administration was made simple. Overall, a positive purchase experience.”

Helpful Report

Thank you for your kind feedback. We are glad that you found a vehicle that met your expectations and had the opportunity to experience it before making your decision. It is equally pleasing to know that the administration was handled smoothly, and we appreciate your suggestion regarding the music. Enjoy every mile in your new car.

“Saad was really professional, and I didn't experience any pressure or pushback.”

Helpful Report

We are pleased to hear that you had such a positive experience from the moment you arrived. It is wonderful to know that our team helped you explore your options, answered your questions and made the process simple and comfortable. Your observation regarding the music is also appreciated. May your new vehicle bring you many happy miles.

“Very disappointed indeed. Initial over the phone PX price fair but derisary when whent to test drive car. Tried to say gear box issues, price dropped £2800. Funny that considering it had not been very long since being at a rover specialist and been driven many times, no issues with car reported. One other thing, told would receive £99 deposit within 24 to 48 hours, three days later NOTHING. NEVER AGAIN.”

Helpful Report

Dear Customer, thank you for sharing your honest feedback with us. We are very sorry that your experience fell short of expectations and sincerely apologise for the frustration caused. At HCS, we strive to maintain a transparent and customer-focused approach throughout every stage of the customer journey, and we regret that this was not your impression. Customer feedback is important to us, and we encourage you to contact our customer portal at https://customer-support.hiltoncarsupermarkets.com/ with your full name and vehicle registration number so that we can review the matters raised and arrange the prompt processing of your £99 deposit refund. Thank you for bringing your concerns to our attention, and we remain committed to delivering a more positive and professional experience.

“Kethan at the branch and manager Abubakar Basharat were particularly helpful as sales assistants. They were courteous, professional, cooperative, and very patient.”

Helpful Report

Thank you for your lovely feedback. We're delighted Kethan and Abubakar's patient and helpful approach made your experience so positive. We greatly value your recognition of their service and hope you enjoy every moment with your new vehicle.

“Very user-friendly and has good connections with car dealers, which is beneficial in finding competitive pricing”

Helpful Report

“prompt and effective service. They didn't put any pressure on me to buy more things, and they were quite open about the terms and prices.”

Helpful Report

Thank you, Khalid, for your excellent review. We're pleased our transparent service and straightforward guidance made the process comfortable and easy to navigate. We greatly appreciate your support and wish you many enjoyable journeys ahead.

“Excellent as always”

Helpful Report

Thank you, Bradley, for your lovely feedback. We're thrilled to know your experience remains such a positive one. We greatly appreciate your continued confidence in us and hope every future visit is equally rewarding.

“I've worked with Hilton Car Supermarket twice, and both times they've been excellent! Saad Rafi is excellent and very supportive. I'm overjoyed with my new vehicle! 10000% likely to use again!”

Helpful Report

Thank you, Kaiya, for your lovely review. We're pleased Saad Rafi's dedication and customer-focused approach made such a positive impression once again. Knowing you've chosen us twice and are so delighted with your new vehicle means a great deal to our team. We look forward to welcoming you when the time comes for your next car.

“I've purchased a car from Hilton Car Supermarket twice already. Mr. Rana and the staff were really kind and helpful. As soon as you walked through the door, they made you feel at home.”

Helpful Report

Thank you, Saylor, for your excellent feedback. It's fantastic to know Rana and the team provided such a warm and supportive experience, making you feel comfortable from the moment you arrived. We're truly grateful for your continued custom and wish you many happy miles ahead

“I used the service for the first time and found it to be flawless from the first inquiry to the car's delivery. I'm grateful.”

Helpful Report

Thank you, David, for sharing your experience. We're pleased your first purchase with us was supported by a smooth and reassuring service throughout. Your gratitude is sincerely appreciated, and we hope your new vehicle provides you with plenty of memorable moments.

Hilton Car Supermarket is rated 4.9 based on 4,774 reviews