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Hilton Car Supermarket Reviews

4.9 Rating 3,032 Reviews
97 %
of reviewers recommend Hilton Car Supermarket
4.9
Based on 3,032 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Read Hilton Car Supermarket Reviews
Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Friendly and simple to work with, they clearly put a lot of effort into providing outstanding client service, which they strongly support with each car they sell! Each detail is provided as expected. Excellent! Thank you again.
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Thank you so much for your wonderful review, Spencer! It is fantastic to hear that you found our team friendly and that we provided you with outstanding service. Your kind words about our attention to detail are greatly appreciated. Wishing you many happy miles ahead!
Handover went smoothly, and the staff was very thorough and informed. I would highly recommend
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Thank you so much for your glowing review, Thompson! We’re glad to hear that your handover experience went smoothly and that our staff provided you with thorough and informed assistance. Your recommendation is truly appreciated, and we're looking forward to helping you again in the future. Enjoy your drive!
Excellent; they were really pleasant and kind.I would be delighted to make future purchases there. 👍👍👍
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Thank you so much for your kind review, Doherty! It is encouraging to hear that you found our team pleasant and kind. Your intention to make future purchases with us is greatly appreciated, and we can’t wait to assist you again. May every drive bring you comfort and happiness!
Very straightforward, quick process and speedy payment. I'll use it again and suggest it.
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Thank you for your fantastic review, Jac! It is delightful to hear that you found the process straightforward and quick, and that the payment was speedy. Your willingness to recommend us means the world to us, and we're looking forward to assisting you again in the future!
When I was purchasing my first car, Hassan was a huge help. He made me feel valued and welcome, explained everything clearly, and kept asking if I had any questions, which was great since I felt free to ask him whatever I wanted about the car!
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Thank you for your wonderful review, Roshan! It is delightful to hear that Hassan was such a big help during your car purchasing journey. Making our customers feel valued and welcome is our top priority, and it's fantastic that you felt comfortable asking questions. Wishing you great times and memorable adventures in your first car!
Alex provided me with extremely important guidance and assistance throughout the process.I'm overjoyed to get my new car.I would recommend hilton car supermarket to everyone!
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Thank you for your amazing review, Hassan! It is a pleasure to hear that Alex provided you with the guidance and assistance you needed during your car-buying process. Your recommendation means a lot to us, and we’re delighted that you're overjoyed with your new car! Wishing you many wonderful journeys ahead!
I received a financial strategy and a car quickly.
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Thank you for your amazing review, Demetrakas! It is delightful to hear that you received a financial strategy and your car quickly. Our team is committed to making the process as efficient and straightforward as possible, and it's great to know that it made a positive impact for you. Wishing you many wonderful adventures in your new vehicle!
Purchased a car last week with two unsafe car tyres on the back which only realised when getting home. Have made 9 calls to the Hilton, 3 times told someone would call me back and haven’t, this was Monday and Tuesday. The after sales manager is impossible to get hold off, he never answers his phone, mailbox is full and still waiting for a reply from my email with proof of issues since Thursday!! The tyres have been mentioned on numerous MOTs and any inspection done by the garage prior to selling would see they are unsafe and older than the recommended AA lifespan. Now have had to purchase 2 new tyres at an additional cost and still waiting for Hilton to acknowledge their fault and come back to me. No wonder you can buy and drive away the car the same day, but if you then get a problem, service is nowhere to be found!!!
Helpful Report
We’re sorry to hear about your recent car purchase experience and understand your frustration regarding the unsafe tires and any breakdown in communication. At Hilton Car Supermarket, customer satisfaction is our priority, and we appreciate your feedback. Please share your contact details at hiltonassist@hiltoncarsupermarket.co.uk, and our aftersales team will reach out promptly to assist you. We look forward to making things right.
We appreciate Hassan at Hilton Car Supermarket for helping us today, taking us for a test drive, and guiding us through the purchase of our new car. Hassan was exceedingly helpful and kind. The process for new customers at Hilton Car Supermarket is incredibly well-organized.
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Thank you so much for your fantastic review, Faith! It is delightful to hear about your positive experience with Hassan and our organized process. His dedication to helping customers is something we take pride in. Wishing you many enjoyable rides in your new car!
Overall, it was an enjoyable moment, and we left with a great car.
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Thank you, Tope, for your wonderful review! We are glad you had an enjoyable experience and are happy with your new car. Your satisfaction is our priority. Wishing you many memorable drives ahead!
The customer service has been fantastic. They maintained good communication while still be quick and responsive which showed that they valued our time.
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Thank you so much for your wonderful review, Theresa! It is encouraging to hear that you experienced fantastic customer service and appreciated our team's quick and responsive communication. We truly value our customers' time and strive to make every interaction positive. Wishing you safe and happy travels in your new vehicle!
Very responsive without being forceful, well informed, listened to our needs in a new car, kept us informed about the car we had selected, and completed documentation quickly and efficiently. Highly recommended to you.
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Thank you for your wonderful review and recommendation, Abdul! We truly appreciate your kind words about our team's responsiveness and attentiveness to your needs. It's great to know that you felt well-informed and supported throughout the process. We hope you enjoy every moment in your new car and look forward to serving you again in the future!
You can move around comfortably while not feeling forced by the sales staff. When you're ready to organize a test drive or check at a car, the staff makes it easy and fun. All of the team members members are skilled and friendly, and the prices of the cars are reasonable when checked to other places and company's.
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Thank you, Livingston, for your amazing review! We’re delighted to hear that you appreciated the comfortable atmosphere and our friendly, skilled team. It’s fantastic to know that we made the process of organizing a test drive enjoyable and that you found our prices reasonable. Your kind words inspire us to keep up the great service! We look forward to welcoming you back to Hilton Car Supermarket!
Thank you for arranging it this way! Aaron and I had a quick and easy sales transaction today when we bought our Mitsubishi Outlander 2020 Model.
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Thank you, Taniya, for your wonderful review! It is a pleasure to hear that you and Aaron enjoyed a quick and easy sales transaction while purchasing your Mitsubishi Outlander. Your feedback encourages us to keep delivering top-notch service. Thank you for choosing Hilton Car Supermarket!
Had an excellent time. Would recommended.
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Thank you, Shyann, for your fantastic review! We’re so pleased to hear that you had an excellent time during your visit. Your recommendation means a lot to us! We can’t wait to welcome you back to Hilton Car Supermarket!
Alex helped us get a fantastic deal on our freshly purchased BMW X5. More importantly, helping out when a last-minute delivery issue came out. now, and I'm a satisfied client at last. Thanks, Alex.
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Thank you, Hamza, for your great review! We’re thrilled that Alex was able to help you secure a fantastic deal on your BMW X5 and assist with any delivery issues. Your satisfaction is our priority, and we’re delighted to know you’re happy with your new car. May your BMW X5 bring you endless joy!
A wonderful experience from beginning to end. Before I discovered Hilton Car Supermarket milton keynes, I had an extremely bad experience with Countrywide, and it was completely different from that. Nothing was too much effort for him, and he always appeared happy to answer my inquiries and keep me informed of his progress. They not just located the precise model I was looking for, but they also fulfilled their promise. Excellent work, gentlemen.
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Thank you, Charles, for your kind words! Glad to hear that your experience with Hilton Car Supermarket was wonderful from beginning to end. It’s fantastic to know that we could provide the exact model you were looking for and keep you informed every step of the way. Wishing you many happy miles ahead!
During our visit today, my daughter and I spoke with a friendly and kind young man named Jay, who was a great resource to the company. He was qualified, helpful, and gave us a lot of data to help us choose the best choice.
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Thank you, Alisha, for your lovely review! We're thrilled to hear that Jay provided you and your daughter with friendly and helpful assistance during your visit. Our team is dedicated to ensuring that our customers receive the best support possible, and it's wonderful to know that Jay was able to guide you in making the best choice. We look forward to welcoming you both back to Hilton Car Supermarket soon!
I received thorough explanations of everything in a short amount of time.Strongly advised. I would definitely be a repeat client.
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Thank you, John, for your wonderful review! It is encouraging to hear that you received thorough explanations and found our service to be highly recommended. It’s great to know that we’ve earned your trust as a repeat client. We look forward to welcoming you back to Hilton Car Supermarket in the future!
Zain made the entire car-buying process a lot simpler, made it happen the same day, and got me the greatest prices. I will absolutely use them again in the future.
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Thank you, Ananya, for your amazing review! It is delightful to hear that Zain made your car-buying experience so simple and efficient. Getting the best prices for our customers is what we strive for, and your feedback means a lot to us. Thank you for trusting Hilton Car Supermarket!
Hilton Car Supermarket is rated 4.9 based on 3,032 reviews