Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.94

3.9 Rating 2,003 Reviews

73 %

of reviewers recommend Hillarys

Company Reviews

Info

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Phone:

0800 916 1094

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 6th August 2026

187

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another story of two halves. The lady who came to measure up and advise us was very friendly and efficient. She was not at all pushy and helped us find the best option for our needs. The man who fitted the blinds did a great job and was also very friendly. In between the consultation and paying our money communication was terrible. I spoke to the office several times about when our blinds would be fitted and each time I was told that someone would get back to me. They were later than promised and were eventually fitted at very short notice.”

Helpful Report

Posted 3 years ago

“A story of two halves. The lady who came to measure up was very friendly and not at all pushy. The gentleman who fitted the blinds was great, punctual and fitted blinds quickly. However after only 3 years one of the cords has snapped and I have been told that they cannot fix. Have been offered 10% discount on a new blind as I am an existing customer, as they always have this offer on I will not be bothering again. I regret spending the money on the blinds in the first place. They are nothing special. I will go for a cheaper option.”

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Posted 3 years ago

“Had new blinds fitted. Not too happy with a couple of them. Called rep who came to house and who we ordered them from. Told us we had to phone fitter which we have twice with no response. Not good after service.”

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Posted 4 years ago

“Good service and good quality blinds following two orders. Despite every window in the house being sorted I have since been bomarded with telephone, online and post marketing. I’ve spent a lot of money with this company and they still continually badger me for me - I have no windows left to cover!! This has caused a real annoyance which has really taken the edge off of a good service experience into a real negative.”

Helpful Report

Posted 4 years ago

“We had a blackout blind fitted nearly two weeks ago, after the fitting as the weather was warm we went to open the window and found that the handles were catching the blind surround. I contacted the fitter he advised that it would require a spacer which he said he would order and confirmed it would take. Few days and he would get in touch to call again. Two days after they should have arrived, I’ve heard nothing. Not happy with the lack of customer service, meaning I have to chase again”

Helpful Report

Posted 4 years ago

“The blinds were due to be fitted on 14 Jun. Wrong brackets sent for the bays. Told 2-3 days for the brackets to be delivered. Then when they didn't turn up 3-5 days. Turned up today but only posted yesterday (21 Jun)! Talking of a fitting date now of 28 Jun. Not very happy that, although the Agent says he will phone me back, he doesn't I always have to chase him! Not overly impressed by my experience, just hope the blinds are of a good quality when I eventually get them!”

Helpful Report

Posted 4 years ago

“The rep was personable, knowledgeable, and prompt. The goods were ordered, made and delivered in the time quoted. The blinds were fitted in accordance with the manufacturers instructions. The big disappointment is that the "perfect fit" bedroom blinds do not exclude as much light as we had hoped - whilst we were advised and accepted that they would not totally exclude daylight, we thought and hoped there would be significant reduction. Sadly there is only marginal improvement, so our quest for a supplier of better equipment continues.”

Hillarys 2 star review on 20th June 2022

Helpful Report

Posted 4 years ago

“Vertical Blinds do not meet in the middle and close properly still waiting for agent to come back and fix.”

Helpful Report

Posted 4 years ago

“6 blinds in my holiday home not fitted to how it was agreed, they look a mess overhanging the recess. When attempting to rectify, drilling more holes the fitter broke my window.”

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Posted 4 years ago

“Expensive and I disappointed as the blind wand was fitted at the wrong side of both my new Blinds, When I pointed it out to the fitter he told me I told him wrong which puts me off the company.. Oh I got handed a Thank you card but it was addressed to someone else..Pre written in a hurry I'd say..”

Helpful Report

Posted 4 years ago

“Yet again, feeling let down. We had blinds from yourself at our last house , chap who fitted them was arrogant and sprayed some form of silicone on our new floor which could not be removed. Working on the proviso lightning doesn’t strike twice we asked you to come out to our new house, measurements were taken and blinds were fitted! Two out of the three were fine the third was to long, can you adjust it I asked,? I only fit em! Was the reply , I’ll order another! As if by madness we asked for three more in our living room . Once again all three were to long, I had mentioned to the fitter all the windows were different drop! I ONLY FIT THEM !was the reply and then after leaving found a cut in our hallway flooring caused by a drill, screwdriver or something. I run a company and if I treat my customers like this I would not have a company left. We would like to remain anonymous Thankyou”

Helpful Report

Posted 4 years ago

“Not happy with fitter”

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Posted 4 years ago

“Blinds fitted but are wrong, fitter having to order new blinds”

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Posted 4 years ago

“I ordered my shutters in August and I was to get them fitted on the 21st January and I got no contact or correspondence so I phoned to check if any delays 3 times before the date and was told no delays expected then I emailed them and got no reply to any of my emails to make sure fitting was going a head and got no further reply’s the 21st January came and I phone again to be told that my shutters were not expected in until the 26th January! I raised a complaint as I had not confirmation since the 21st as to when a fitting date could now be expected I sent a email tried to call I got no reply, Iv paid half my money for the shutters and still waiting. I am totally disappointed with Hillery it’s a total disgrace that no one has got back to me.”

Helpful Report

Posted 4 years ago

“Salesman.....Very rude I advised him from arriving at my house it was for a quote only, he said I was wasting his time. I told him to leave, 1 hour later I had chosen my blinds with a price I felt was satisfactory, 2 weeks later they were fitted. Edges of blinds shabby and happy not flush, and unless you pay extra the draw string is very cheap. I felt uncomfortable in the fitters company, I would never ever use them again ever. I sd to him what if I'm not happy with yr service, he said to my face, I was a difficult customer, but then told me I was pretty and lived local. No harm done but I did feel uncomfortable from start to end. Be ashamed Hillarys I have never had a response from that day to this.”

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Posted 4 years ago

“I just don’t like the plastic fixture at the top of the blind. Plus the chain is infuriating as the plastic bits that connect one of the chain to another kept snapping off and now the whole chain has come off, great. I wish that we’d got basic roller blinds from fed local Diy shop, they are a lot cheaper and in my opinion more substantial!”

Helpful Report

Posted 4 years ago

“It was unfortunate that Hilarys had supply issues and we had to wait from April until August for our awning to be fitted. However my complaint is about the aftercare service. After a few uses of the awning the mechanism stopped working. I have tried to fix using Utube with no success, so I contacted Hilarys customer service. After several calls to them I have had no contact from the promised fitter- it has been over 2 weeks now. When I I ordered the awning I was informed that the comparative high cost was because of the superb aftercare!!!”

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Posted 4 years ago

“3 Blinds have been up since 2015. One was replaced under warranty. Now all 3 are starting to lift at an angle with one side higher than the other. Contacted Hillarys for advice. Blinds are over 3 years old and they will not give any advice. Won't use them again.”

Hillarys 2 star review on 20th April 2021

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Posted 5 years ago

“Expensive and poor service Still waiting for a correct blind...third time lucky”

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Posted 5 years ago

“Just before lockdown ordered a number of roman blinds for conservatory, but when fitted one of them had centre seam and others had side seams, so replacement ordered. Chased recently to be advised replacement had been put on hold as could not be made with side seams as blind was too wide to allow this. This was despite the fact that two other wider blinds, as well as one identical to the faulty one, had already been made with side seams I wanted. Didn't receive promised call backs and had to constantly chase them. They have offered to replace the other blinds to make them all the same, but I will be left with something I didn't want in the first place. Not good experience.”

Helpful Report

Posted 6 years ago

Hillarys is rated 3.9 based on 2,003 reviews