I ordered my shutters and blinds in early March, two orders were placed one manufactured in Uk had to be paid in full, the shutters manufactured in China I paid a large deposit. Lockdown happened and naturally there were delays, I have had to constantly contact Hillarys for updates, nil communication from them, received promises they would get back to me,nothing. I finally received a call to say they would fit the shutters on a certain date,when I asked what was happening about the blinds I had paid in full for, he had no idea. I stated I wanted both orders fitted on the same day. I was told he would investigate and call me back that day. I heard nothing, I sent a message a few days later asking what was happening and received a message back to say,yes all blinds and shutters would be fitted on the same day. I am now waiting for a time. Meanwhile I have received an email asking me to give feedback on how well the blinds were fitted etc and to date I have not received them. Very frustrating experience to date.