It was unfortunate that Hilarys had supply issues and we had to wait from April until August for our awning to be fitted. However my complaint is about the aftercare service. After a few uses of the awning the mechanism stopped working. I have tried to fix using Utube with no success, so I contacted Hilarys customer service. After several calls to them I have had no contact from the promised fitter- it has been over 2 weeks now. When I I ordered the awning I was informed that the comparative high cost was because of the superb aftercare!!!
2 years ago
Hillarys has a
3.7
average rating
from
1,229
reviews
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