Heatable Reviews

4.92 Rating 1,184 Reviews
98 %
of reviewers recommend Heatable
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.74 out of 5
Read Heatable Reviews

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website


0330 113 1333

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Today my wife and I had a new boiler fitted by Bryan working for Heatable. It was our first time using such a service and from start to finish we couldn't recommend it enough. Their website is easy to use and requires no personal details to be entered before you are given a quote. There is no sales team involved trying to upsell and the price you are quoted online is the price you pay. We paid in full but there are options to pay a deposit and pay the rest monthly at a sensible rate of interest. We couldn't recommend the gas engineer Bryan more highly, his work was first class, he was professional, friendly and accommodating, he tidied up/simplified the whole set up surrounding our new boiler which was above and beyond what was expected. Bryan also worked tidy and after five or so hours the only way you knew he was even here was a quiet, efficient boiler and a nice warm home. He explained how to use the new system and you could tell he took great pride in his work. Anyone in two minds about Heatable or their engineers need have no fears, they deliver a first class service with no pressure or stress.
Hey Dean.

Wow, thanks for taking the time to write a review as long as that one...! Doesn't get much better.

I'll be sure to pass your feedback on to Bryan for you, he'll be made up.

Keep on recommending :-D

i had my boiler installed and am far from happy the job the boy done was terrible the ceiling looks awful where he fitted boiler and i feel that it was a cowboy who done it i have phoned him several times only to be palmed off now i have leak in kitchen floor where the pipes where installed phoned the man up again and he was not all that bothered said i will probably have to take kitchen floor up
2 Helpful Report
I would say this is a two mens job, however one guy came to do the job when he left in the evening I was given the gas safety certificate and told job was completely done now when I tried to use it the radiators were leaking, how do issue a safety certificate without even checking the whole system They had to come back and do the rest after contacting them The kitchen smoke extractor was removed when installing the boiler however never fitted back, and took it with him, I asked for it but never got it back
1 Helpful Report
i have recently had an install of a new combi heater. during the install the heatable team discovered a grass leak which Heatable never informed me of, so they installed new piping. Subsequently bypassing my current gas supply. As i was made unaware of this i proceeded to remove my old kitchen and fit a new kitchen. Yesterday i employed gas safety boiler to come a connect my gas hob, but he was surprised to find no gas coming through to the hob, after an investigation he discovered that it had been terminated. He had to stay all day while i hired my kitchen fitter to remove my kitchen cabinets so that he could access their piping and create a new gas hob feed from the pipes. Heatable installed new piping and bypassed my gas supply. When contacting Heatable they informed me that i had a gas leak when I had my boiler installed and they decided to lay fresh pipes, they suggested they were doing me a favour. I was never informed that i ever had a gas leak or they were determining my gas supply subsequently costing me several hundred pounds fixing the job they started. I have brought all of this to their attention and i must say the staff have been very sympathetic with my case and they are coming back to me with a solution. they have asked that i send over my Receipt for the labour i had to pay for to fix this issue. I am hoping that they cover these costs. I shall further the review once Heatable have completed their customer service procedure with my case.
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Heatable is rated 4.92 based on 1,184 reviews