Heatable Reviews

4.92 Rating 1,184 Reviews
98 %
of reviewers recommend Heatable
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.74 out of 5
Read Heatable Reviews

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Today my wife and I had a new boiler fitted by Bryan working for Heatable. It was our first time using such a service and from start to finish we couldn't recommend it enough. Their website is easy to use and requires no personal details to be entered before you are given a quote. There is no sales team involved trying to upsell and the price you are quoted online is the price you pay. We paid in full but there are options to pay a deposit and pay the rest monthly at a sensible rate of interest. We couldn't recommend the gas engineer Bryan more highly, his work was first class, he was professional, friendly and accommodating, he tidied up/simplified the whole set up surrounding our new boiler which was above and beyond what was expected. Bryan also worked tidy and after five or so hours the only way you knew he was even here was a quiet, efficient boiler and a nice warm home. He explained how to use the new system and you could tell he took great pride in his work. Anyone in two minds about Heatable or their engineers need have no fears, they deliver a first class service with no pressure or stress.
Hey Dean.

Wow, thanks for taking the time to write a review as long as that one...! Doesn't get much better.

I'll be sure to pass your feedback on to Bryan for you, he'll be made up.

Keep on recommending :-D

Sam
Today we had a new boiler fitted by George working for Heatable. It was our first time using such a service and from start to finish we couldn't recommend it enough. He was here at 8am prompt as promised. The website is easy to use and requires no personal details to be entered before you are given a quote. There is no sales team involved trying to upsell and the price you are quoted online is the price you pay. We couldn't recommend the gas engineer George more highly, his work was first class, he was professional, friendly and he tidied up!! George explained how to use the new system and you could tell he took great pride in his work. Anyone in two minds about Heatable or their engineers need have no fears, they deliver a first class service with no pressure or stress.
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What a great experience. Order my boiler after filling in questionnaire and being given options to which boiler would suit my needs. Choose my boiler and was given a time and date for insulation. Had a phone call the next day to confirm. I was informed with the name or the service engineer and what time he would arrive. Turned up on time on the day and did a wonderful install. Cannot praise this company highly enough.
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I was very dubious about using a online service to order a new boiler but after reading the reviews I decided to take a chance. I completed my order on a Saturday evening and the following Monday morning I received a confirmation phone call (which was very reassuring). I also received e-mails throughout the week including the day before The plumber (Robbie) turned up promptly on the day, was very polite and knew exactly what he was doing. I covered everything up and cleared up nicely after, even offered to sweep the floor. Very pleased with the service and have already recommended to others.
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I was very dubious about spending so much money with an online company. I read the reviews and decided to take a chance. I booked everything online on a Saturday evening, first thing Monday morning I got a confirmation call (which was very reassuring). I got confirmation e-mails throughout and on the day before installation. Plumber (Robbie) came promptly on the day, was polite, knew exactly what he was doing, covered everything up and even tidied up after, even offered to sweep the floor. Very impressed and have already recommended to others.
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The home heating business was long overdue for a good shake-up and Heatable have done the shaking. My boiler installation was a painless experience exactly as promised. The components arrived 15 mins before the the engineers who promptly set about their task. They were professional and considerate and cleaned up properly afterwards. There was a minor problem with the wiring of the Toda Smart thermostat but it was quickly resolved without fuss. Unbeatable prices and excellent customer service. Highly recommended. I need a sixth star!
1 Helpful Report
Fantastic service !! Ordered the boiler on Tuesday afternoon and got installed Wednesday morning. That's crazy fast !! Absolutely the smoothest purchase I ever done. Thank you very much
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Very good price on installation of boiler, with good repayment options. Thought the web form was very easy to use, I did have a couple of questions, including interfacing to an existing thermostat. The lady on the phone was very helpful and not pushy in anyway. Very easy to arrange the install which happened less that 48 hours after placing the order. The contractor (plum-uk) who came to do the install, were very professional and clean and protected all floor coverings and upgraded the gas pipe leaving minimum mess. Warranty forms came through in a week. Very happy with the service overall
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Completely satisfied with all aspects in the purchase of a new boiler off Heatable, a Company that I would 100% recommend. They were helpful and pleasant at all times on the telephone, gave excellent advice, quoted a very good price, whilst the installation was timely, clean, considerate of the property, and informative. Heatable also installed a new boiler for my Niece who was also delighted with the service she received.
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Arranged to have a new boiler fitted within two days. Fitters were excellent. Heatable CustomerService excellent. New boiler, excellent. Would completely recommend and really happy with all aspects of the Heatable website, recommend boiler and the fitters. First Class..
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An amazing installer
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Highly recommend using Heatable. Very easy online ordering process. We opted for finance over 3 years. From choosing the boiler, been accepted for finance and a delivery and installation day booked, took less than 2 hours. The day before installation we were contacted with name of engineer and time of arrival. They arrived on time, were polite and friendly and left us with a warm house and hot water - and no mess. The whole process was a pleasure. I got the boiler I wanted for cheapest price I could find. The online buying process is easy- although I did ring to check I was doing it right, customer service was friendly and helpful. Installation was done on time, quickly and to high standards. I will be recommending to anyone I know who needs a boiler, that they use Heatable. The boiler is working well. Our home is warm and for the first time in years actual hot water comes out of our taps and already noticing a 40% reduction in gas use. Boiler- Veissman Vitodens 050
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Excellent experience from start to end,engineer was friendly and efficient, a trouble free installation. Very pleased. Excellent company.
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Heatable service was excellent from start to finish!
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Great customer service, helped me at every stage and even came to fit on a Sunday after we weren't able to access the outside of my flat on Friday
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Easy ordering process great customer service at all points of contact. Lauren,jade and sam all helpful on the phone and mike left my house clean and tidy after the installation can't fault my experience will definitely recommend
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Ant and jack fitted our boiler this week and did an outstanding job. From the checkout process on the website through to the install nothing was to much hassle. Will definitely recommend.
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Easy to use website. Great price. Quick to book an install. Brilliant job. Really impressed and a 10 year guarantee?! Thank you.
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I cannot believe how good the whole new boiler installation went, I was apprehensive about ordering a new boiler on line as I had sought quotes from our known and trusted local village plumber, (more expensive ),but the finance package tipped it towards Heatable, and boy!, am I a satisfied bunny!. The installer was first class, the boiler is the one I wanted after reading reviews and once again we now have a warm home.. First class
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Absolutely excellent service from date of order up to and after installation. The installers were outstandingly professional and efficient with no time wasting, leaving your home very clean and tidy. The aftercare also on point providing all relevant information you need. No delays . Excellent providers leaving me one happy customer. Thanks to all.
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Excellent efficient service,very helpful and straightforward. Gladly recommend them
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Heatable is rated 4.92 based on 1,184 reviews