Heatable Reviews

4.92 Rating 1,159 Reviews
98 %
of reviewers recommend Heatable
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.74 out of 5
Read Heatable Reviews

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Today my wife and I had a new boiler fitted by Bryan working for Heatable. It was our first time using such a service and from start to finish we couldn't recommend it enough. Their website is easy to use and requires no personal details to be entered before you are given a quote. There is no sales team involved trying to upsell and the price you are quoted online is the price you pay. We paid in full but there are options to pay a deposit and pay the rest monthly at a sensible rate of interest. We couldn't recommend the gas engineer Bryan more highly, his work was first class, he was professional, friendly and accommodating, he tidied up/simplified the whole set up surrounding our new boiler which was above and beyond what was expected. Bryan also worked tidy and after five or so hours the only way you knew he was even here was a quiet, efficient boiler and a nice warm home. He explained how to use the new system and you could tell he took great pride in his work. Anyone in two minds about Heatable or their engineers need have no fears, they deliver a first class service with no pressure or stress.
Hey Dean.

Wow, thanks for taking the time to write a review as long as that one...! Doesn't get much better.

I'll be sure to pass your feedback on to Bryan for you, he'll be made up.

Keep on recommending :-D

Sam
Absolutely fantastic service. Already telling my family and friends about Heatable.
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I was a little worried about making such a large purchase such as a boiler over the internet. Having read previous reviews I decided to go ahead, as their price was much more competitive that British Gas (over £1000 cheaper). I placed my order on Saturday and the boiler was installed the following Tuesday. The engineer arrived at my property first thing as promised and work really hard to overcome some complications. He didn’t leave until 7pm. Overall, I couldn’t be happier with the price and service which I got from Heatable. It is a very transparent process and even when there were hiccups the price did not change (which was always a concern of mine). Keep up the great work, it is a breath of fresh air.
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Fitter was meant to be there between 8 and 10, turned up at 12.40. Left my house in a right mess took me 3 hours to clean up and had to paint my stair walls as had been scratched and scraped all the way up. Also damaged boiler cupboard which had to be replaced. Heatable rang and asked me about there service, told them said they would investigate and get back to me but never did. Shocking service, l avoid if you want a proper job doing
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Great service from everyone in the office and our fitter Mike. We had our new boiler fitted in November and wanted to wait before we left a review. Very happy with the service received and we’ve already recommended you to our family and friends.
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My previous 15kw Ideal boiler in my house was still working but on its way out, so I decided before it died I would upgrade to 30kw Viessmann 100 boiler. I paid extra for a Saturday install and paid for the setup in full upfront. Installer came installed the boiler and could not get the boiler to work and now we have no heating and no one to correct the issues until next week. Extremely unhappy - wasted money and no heating.
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Love my lovely warm house. Booked online and fitted within 2 days. Brilliant.
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Superb service. I cannot fault the work of the engineers who fitted the boiler. Customer care also excellent. Thank you.
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I would say this is a two mens job, however one guy came to do the job when he left in the evening I was given the gas safety certificate and told job was completely done now when I tried to use it the radiators were leaking, how do issue a safety certificate without even checking the whole system They had to come back and do the rest after contacting them The kitchen smoke extractor was removed when installing the boiler however never fitted back, and took it with him, I asked for it but never got it back
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Heatable are knowledgeable, informative and very helpful. Website is easy to use and transaction was easy, confirmation at every stage. Very competitively priced. Boiler was installed on the agreed date and all work carried out completed on time. The engineer Mehmet Ciftci was very pleasant and informative about the installation of the boiler and answer all questions we had relating to the boiler. Work was carried out in a very professional manner and removed and cleaned any mess.
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I was initially anxious because the process was too smooth and I usually get conned by contractors and mechanics. I was waiting for the usual scratching of head and the engineer telling me he will have to charge me more for this and that... My heating engineer Ed was brilliant - he wouldn’t stop until the job was done. It took a total of 3 days because so many problems arose but I wasn’t charged a single penny more. Ed was trustworthy and very knowledgeable Thank you Heatable - couldn’t recommend them more
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EXCELLENT
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Very good from start to finish. Ordering was easy, good updates from Heatable and well installed. I’m very happy with the boiler
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Excellent service, clean and great job.
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Very good company, professional,fast service, and a very nice and competent engineer that did the work.
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Heatable. Would highly recommend your company to anyone. Great website and a very good deal. Excellent fitter Allan 10/10. Thank you . One very happy customer 😊👍
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The whole experience made us happy, from website order, all the confirmations, regular updates, extremely quick install dates and the install itself was fantastic. Thank you Heatable, will definitely recommend.
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Such a simple process from ordering to fitting the new boiler. Darren was really professional and did a fantastic job. Reasonable price and could do 2 years interest free credit. I will recommend to everyone. Thankyou so much Heatable.
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Excellent customer service. Would highly recommend.
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We are very pleased with our new Viessmann Vitodens 050 Combi boiler. The website is informative,the price very competitive,the ordering process simple. We received emails confirming the order, installation date & engineer's the day before installation giving ETA. Peter the engineer started work as per his email. He was professional,courteous, tidy & took time to explain about the Combi boiler,Adey MagnaClean & tado Smart Thermostat. We hope to enjoy many years of reliable service from our new Combi boiler,MagnaClean & tado. We have already mentioned to friends & family how impressed we are with the service provided by Heatable.
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Heatable is rated 4.92 based on 1,159 reviews