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Heatable Reviews

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

4.9

Based on 1,260 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the service i recieved, arrived on time and any minor problems were sorted out without any fuss. Can't beat it for the price”

“Boiler broke down at the start of December, struggled to get a genuine quote in a short time but heatable came up trumps!. The boiler was installed within 2 days and the price was very competitive, great job guys!.”

“Excellent service”

“Just had new boiler fitted last week and what a difference lovely and warm I wasn’t in but my wife said Liam the fitter was polite and ran through everything with her about the boiler Thankyou . Mr A .Beresford .”

“was very pleased with all aspects of the work I had done. It was efficient and I was kept informed at all times with the progress of the work as I was not on site at the time. Would recommend this company”

“Excellent customer service, product value and quality,efficient, professional installation. Definitely recommend Heatable.”

“Fantastic service all around, easy to sort out a new boiler in. In no Time at all, would recommend highly”

“Simple interaction, good service.”

“Faultless, installed on the day and didn’t leave until it was finished”

“Quick and efficient. Really good service. I would definitely recommend.”

“My overall experience with Heatable was of the highest satisfaction. MY QUOTE: I had four different quotes for my new boiler as I was not sure which boiler to buy and wanted some opinions. Two quotes from local trades people, a quote from British Gas and a quote from Heatable. Heatable's quote came out just under the local tradesmen. They were also vastly cheaper than British Gas (£1,420 less to be exact). Also British Gas would only offer a 5 year warranty and insisted I take out a cover plan. THE INSTALLATION: Two engineers (Chris and TOM) arrived at 8am as promised by Heatable. They were professional and courteous, kept my home very tidy and did a very thorough job. The materials were delivered by a courier shortly after the engineers arrived. I opted to buy the Nest Smart Controller for an extra £175, the engineers installed this expertly and got it all set up for me. Special thanks to Tom for helping me with this as I am a bit of a technophobe. THE SERVICE I simply couldn't fault it. I got a call after I placed my order confirming everything, any questions that I had were quickly answered, the lady on the phone was very informative. I received a call after placing my order, one the day before the installation and another after to check that I was happy with everything. My boiler (Viessmann Vitodens) came with a 10 year parts and labour warranty, the certificate for this came through via email within 5 days of my installation. CONCLUSION: If you are looking to buy a boiler anytime soon, use Heatable. They have been professional, offered great value for money and went above and beyond at every level.”

“Super service from start to finish. Suleiman was really pleasant and helpful. Couldnt if asked for a better installation, he was punctual,fast and clean. All pros and no cons 5 star service”

“The engineer was very capable and despite several complications, due mainly to the age of the existing boiler and the need to re-locate the new boiler, was committed to seeing the job through professionally. In the end it took several visits, including a weekend to get everything working correctly. All I can say is that the fixed price really is a fixed price. There was never any talk of having to pay extra due to the complications.”

“Amazingly quick turnaround with great pricing to match! Highly recommended.”

“Like others have stated I too was apprehensive about buying a boiler online. I read other reviews and even contacted Heatable with a couple of queries these were answered promptly and professionally. I went ahead and competed the online ordering process which was a very easy process my order was placed on Friday evening and my new boiler was expertly fitted by Dale & Tom the following Monday. A special tanks need to go to Dale & Tom who worked professionally, efficiently and were very friendly. It is coming up 6 weeks since installation and the boiler is excellent I honestly cannot fault Heatable in any way 10/10. What I will say is you get a quality boiler expertly installed at an extremely competitive price from a company that provide excellent customer service.”

“I was very apprehensive about buying a boiler online but after reading several reviews and doing my research I decided to go ahead. I found the whole process extremely straightforward from placing my order to uploading photos of my current boiler (and I am a technophobe!). Once the online order was placed I received a phone call from Heatable thanking me for my order and asking if I had any questions, which I didn't as everything was self explanatory online. The day before installation I received an email with the installers photo and details on, on the morning of install I received a call from the installer advising of time of arrival. There were two engineers (Kit and Simon) who were extremely polite, professional and who clearly took a lot of pride in their work. They worked hard all day and left my kitchen cleaner then how they found it! Before leaving I was fully briefed on the workings of the boiler and wifi controls and how Heatable would be in touch with warranty etc. I also received a follow up call the next day from Heatable asking if I was satisfied with the work? All in all a very positive experience from beginning to end and I would highly recommend to anyone. Full credit to all involved, a superb business model that other organisations could do well to follow. Thank you Heatable.”

“It was an easy process, no hassle with sales techniques, it was a fixed price. it took less than a day to complete, mainly due to top class engineers. They were very friendly, courteous and professional and also cleaned up afterwards. 10 out of 10 from us.”

“Brilliant service, didn’t have any heating before, but spoke to heatable who were very helpful, I got to pick what date I wanted it fix and fitted a new boiler and within a few days all Was sorted, would recommend this company, great work and thank you, would rate 5 stars excellent for sure!”

“Very impressed with the service throughout. Would recommend.”

“Ordered online, was kept informed of what was happening every step of the way. Had shopped around and heatable were considerably cheaper than other quotes I had. Alex, the engineer, turned up when he said he would and made an excellent job of fitting a new Viessmann boiler turning what was a bit of a messy job into a very smart and proffessional installation regardless of the fact it is in the loft where no one can see it! Job ran on a bit longer than anticipated due to a missing nest thermostat which, after a bit if detective work, was found to have been delivered to the wrong address, thank you parcel force! Any way Alex stayed very late to ensure that everything was working properly and that even an old technophobe like me could work it! Couldn’t ask for a better job and couldn’t ask for a better engineer!”

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Heatable is rated 4.9 based on 1,260 reviews