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Heatable Reviews

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

4.9

Based on 1,260 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over 1 month since having a new boiler fitted by Heatable and so far so good. Good communication with technical information before and after fitting. Our engineer arrived as specified on time and installed the new boiler satisfactorily. All guarantees and certifications have arrived promptly. An excellent service to date and trusting that there would be no complications if any problems were to arise in future”

“Very easy to get a quite the installer was brilliant no hidden surprises and 24 months interest free. Would highly recommend”

“Great thanks, brilliant price for a new boiler. Boiler price included a flush as well and you have installed a MagnaClean to wirelessly monitor the system for peace of mind and all included in the price. I was text the day before by the installer to confirm arrival time, on arrival day all was as planned, work carried out and no problems. Boiler and heating works perfectly and no mess left around.”

“Could not fault any part of the service , every thing was first class , from start to finish. Highly recommended .”

“I had my new boiler fitted last week, the boiler was delivered on time and the fitters arrived when they said they would. I left them to it and my boiler was fitted quickly with no fuss at all. They left the place very tidy too. I phoned that evening with a couple of small queries, which were answered immediately and I am super happy with everything, the new boiler is much quieter and more effective than the old one. All in all a very positive experience at a very reasonable price.”

“Flawless service. Finding it hard to think of anything to fault.”

“Today we had our old, broken boiler replaced. I can't recommend enough this company. Transaction went smooth and installation was super express. Kiran team is the best I encountered. They did not waste any time to bring hot water and heating back. Any problems encountered were solved extremely fast using brains, not just muscle like some "experts" do. If I ever have any problems with pluming or heating, Kiran will be first person I contact. They are very professional, made sure my carpets are protected during work and left the place clean and tidy. They explained how the new boiler work and made sure I understand it. They setup my new wireless controller and connected my phone to the system as well. If you are thinking of replacing or have broken boiler and need a new one, do not hesitate. Price and service are the best. I got quotes from number of companies, but they beat them all plus service provided was excellent.”

“Booked it in on a Saturday for an installation in the Monday. Plumbers arrived in the morning and got to work after sizing up the job. They left minimal mess and kept me updated throughout. A very smooth boiler move and installation.”

“I have rated 5 star for Heatable as it was so easy to book my boiler installation online and guarenteed a very good fixed price ,my choice of installation day which was the following week even though so near to Christmas . Heatable was in touch every step of the way even on the morning of install . Ryan arrived on time and was hard at work immediately ,5 hours later my heating was up and running ,no mess at all , showed us how to use the controller and even set it all up ,really impressed with Ryans work and the communication from Heatable ,I would definitely recommend this company”

“Good service and updated at all times has to what was happening and this happened . Installer did really good job and tidied up after and also offered to take shows off to come in. After care follow as well. I was recommend Heatable by Adele Trathan and would definetly recommend to other people Friendly helpful staff excellent service all round”

“I had my new boiler installed through Heatable and found their service to be excellent. I first contacted them through their chat service, where Sam answered my queries. Honest answers, without trying to push me to sign up to anything. Queries about the boiler, the warranty and how Heatable would arrange the installation were all answered patiently. The quotes provided very also considerably lower than that provided by other companies and local fitters. After finding the response over chat quite encouraging and seeing a lot of positive reviews online, I signed up for my boiler installation and the installtion date that I chose was three days later. On the day of the installation, the installer did an inspection and advised that he would need scaffolding as my boiler flue was not accessible by using a ladder. He then contacted Heatable with his feedback. Jude at Heatable called me back and told me that she had arranged for someone to set up the scaffolding. This was arranged within 30 minutes - and at no extra cost to me! The installation was done by Mark Bentham, who was very polite and professional. He explained what he was doing, kept me updated about the progress and then showed me how to use the digital controls of the boiler. He was assisted by Harry and Joe, his two assistants who went about their jobs with a smile on their faces - inspite of the sub zero temperatures that day. They completed the work around 4.00 pm and cleaned up after their work was done. I then contacted Heatable the next day to check about my warranty registration. Sam at Heatable did that for me. Within 15 minutes, I got an email stating that my 10 years warranty was activated. I also got my Gas Safe Compliance Certificate. The 10 years warranty that Heatable provide with their boiler installtions was another thing that convinced me to go with them. Overall, a very pleasant experience and I have no hesitation in recommending Heatable to anyone who is looking for a new boiler.”

“Contacted me the day before installation to confirm everything. Arrived on time and commenced work straight away. When the installation was complete, the engineers went through the operation of the boiler and controls and confirmed I understood them. Courteous throughout, cleaned up and mess they made, very professional service.”

“Very quick, very professional and very mess-free! Would recommend without a second thought.”

“Excellent service”

“Very quick and professional. Great engineers that were clean and tidy when they worked. I was kept up to date at evet step. 100% recommended”

“WOW - What can I say, from start to finish the whole process was so smooth. Our existing Boiler a Worcester Bosch Greenstar was not that old but so many issues with it failing so after water poured out of it when turning the pressure up we decided for a change. Had a Viessmann Vitodens 100-W installed. Heatable office personnel were all so friendly either by Web chat or telephone. The engineer was so thorough and what a fantastic clean job he did. The Boiler is stunning, so quiet, remote controlled, hot water delivered in an instant and the heating system so powerful This was a fantastic customer experience from start to finish and cannot speak highly enough of Heatable very thorough in every aspect. If you are thinking of changing your boiler this has to be the Company to go to. We have received Gas Compliance certificate and warranty info with the full 10 year parts and labour warranty. A VERY HAPPY CUSTOMER, thank you”

“I would recommend heatable as a a reliable company , kept me in touch as the order progressed through to the fitting day of the boiler , thanks again .”

“I was apprehensive about dealing with an online company but after doing my research and speaking on the telephone with a member of staff decided to proceed with my boiler installation. Their customer care has been excellent and the various members of staff I have dealt with have been extremely helpful, professional and courteous. I was kept informed throughout about the installation and would have no hesitation in recommending Heatable.”

“Well what can I say. Plenty of communication throughout the process. If your a landlord make sure you take some photos of the existing boiler, the flue externally and the existing pipe work. You will be asked for this. It enables the installer to assess the job and bring the correct gear. My installer turned up on time. Did the job and stuck to the price. I saved money on some of the greedy quotes I was given locally. What more do you want. I will be using Heatable again. Well done.”

“Excellent communication from the word go. Easy to use website. Excellent communication from the installer Pete Connors, arrived on time and carried out an excellent installation, cleaning up on completion, and all completed in one day. Would definitely recommend Heatable for a new boiler installation.”

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Heatable is rated 4.9 based on 1,260 reviews