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Heatable Reviews

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

4.9

Based on 1,260 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Heatable 5 star review on 16th June 2020

Anderson Martins

Heatable 5 star review on 12th June 2020

Anderson Martins

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Heatable are fantastic. The engineer turned up on time, kept me infoned of his progress and tidied up after himself. He showed me how to operate the remote control thermostat. Excellent guy and company - can’t fault them. Looking forward to nice warm house and showers again.:)”

“First class quick efficient service. Enquires in a Saturday, boiler was fitted on the Wednesday... Couldn’t ask for any better!!”

“I really can't recommend Heatable highly enough. We found them on the Thursday morning, had a couple of queries answered via Sam on the online chat (at half 7 in the morning!) and placed our order there & then for Saturday. New combi boiler to replace the existing, and to have it relocated to the opposite side of the house. Dale pulled up at 7.50 and got to work. By 10 past 2 he'd had the floors up, put the new pipework in, fit the boiler & new flue, tidied up, ran me through how the heating system worked and left us with heating & hot water for the first time in nearly a fortnight! Absolutely superb, tidy job - no fuss, no mess. Monday we noticed the boiler was coming on for a few seconds when we turned the cold water taps off. Again spoke to Ben on the live chat who suggested a couple of things to try to resolve the issue, however once these didn't work he quickly dispatched Shaun to come and fit a non-return valve to prevent this from happening (it's an old house, and without ripping everything out and starting from scratch there were bound to be one or two teething problems). Again in & out, no mess and no fuss. Overall if you're looking for a good price, quick installation, decent service & after service then you can't go wrong with Heatable.”

“Not being great on the internet we used telephone to order.the office was so helpful and a pleasure to deal with.we were notified who would fit it and when 2 days (our choice).the chap that fitted it was pleasant and efficient and very helpful,in fact can't fault him or the company.completely 100% satisfied and happy from start to Finnish. Roger in Lincoln”

“Service was great! Couldn’t have asked for a better service.”

“Great service brilliant fitters very clean and tidy well done Sam was brilliant kept me up to speed with what was going on I will certainly recommend you”

“Very good experience. The boiler fitters were very polite, pleasant and tidy. The phone and email contact was excellent. Any questions were answered well and I definitely recommend.”

“Cannot thank the installers enough for their hard work and endeavor. On the installation date I picked the weather was tragic, blizzards, icey roads. I genuinely didn't expect them to turn up and I'd need to re-schedule. But I was wrong, Ben and Jamie turned up first thing in the morning and didn't stop all day, even when I asked them to have a break. The conditions couldn't have been worse. My boiler's flue goes out of the roof in my cottage, I felt awful for Jamie but really appreciate everything they did for me. If you require a new boiler and don't want to go down the route of getting quotes in a 'traditional' way, I'd really recommend Heatable.”

Hey Lynn, wow, what a great review. I'll pass on your thanks to Ben and Jamie, they'll be chuffed :-)

“Excellent Service from the Boiler being installed and the Customer Service is A****. Would definitely pass onto Family & Friends.”

“WOW! NEW BOILER FITTED SO FAST!!!!! :D”

“Top notch from the website to the plumber on the day. Made up with new central heating”

“Cannot thank or recommend Heatable enough. New boiler installed in a matter of days for £1695 (combi boiler swap). The overall service was excellent also. 5 stars from me.”

“☆☆☆☆☆ - Thanks!!”

“Quality from start to finish. Couldn’t be happier with service provided my Heatable and the installers who fitted my boiler at such short notice. Recommended A+++++”

“I’d like to thank Ben in customer service especially for all of his help .He looked after me right from the start ,went through the options with me in great detail and really put my concerns at ease .Ive now got a fantastic boiler in my home at a super price .warmth never felt so good. Thank you Heatable.”

“Really really really good”

“Easy to use website, got a great price and a great boiler (I went for the more premium Vaillant having read previous reviews). 5 star standard installation also, Rick and his helper were brilliant throughout.”

“Clearly a large company but with a great personal touch when it comes to customer service. Don't change a thing and you will dominate the heating industry. Keep up the great work.”

“Stunning service!! Scoured what seemed like the country for an emergency installation before Christmas and only Heatable took me on! My boiler was declared unsafe to use this Tuesday and my new one has been on the wall since 4oclock yesterday!! My saviours! :) :) Janine x”

“Ordering: Very easy and clear to do. Presented with a range of boilers which were recommended for my home, but not too many that it was confusing. I was shown a list of dates which were available for my installation. Paying: Again very easy, had the option to pay monthly or in full with a credit card. I used my credit card for extra protection. Installation: Martin arrived at 8am as promised having called the night before to confirm. It was a straight forward swap out of my old combi boiler for a new Vaillant one. Martin was courteous, tidy and did a very good job. For anyone who lives in the Chester area, I would highly recommend him if you get the option to pick. Conclusion: The process was straight forward, customer service and communication excellent, installation impressive. Very happy and would highly recommend to anyone looking for a fast, cheap boiler installation.”

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Heatable is rated 4.9 based on 1,260 reviews