Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.66

4.7 Rating 812 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service”

Helpful Report

“Pleased with all aspects of my hearing test. Very informative, friendly and helpful.”

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“The audiologist seems to have a strong preference for one particular manufacturer, with no alternative offered to try out. I would like try all three of the top brands Oticon, Phonak and Starkey, but custom moulds are being made for the Starkey Edge, with seemingly no choice given. I was told that the moulds would be ready in around 9 days, but it is already over two weeks since the appointment and I haven't heard back yet, not even a holding call to say there is a delay. Perhaps you could let me know whether the custom moulds are bespoke to Starkey, or whether other makes of aid would plug into them?”

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“The audiologist senty for a home visit was excellent and thorough. During a hearing test, I have never ever before been presented with such a wealth of useful information. The audiologist was very professional.”

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“excellent attention and advice”

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“It does seem promising that this aid will provide better hearing for me because it is a very powerful aid.”

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“Excellent, sympathetic service. Understood perfectly the customer's requirements.”

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“Prompt response with clear communication.”

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“Prompt and professional service encouraged me to try the new hearing-aid. So far, so good!”

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“We now await our second meeting with Martin - he explained everything very clearly and it was a pleasure meeting him.”

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“David did an excellent job in first advising me,second,steering me towards the right aids for my hearing condition and thirdly, which equipment to purchase. Never pushy, always pleasant and helpful and clearly extremely knowledgeable. Thanks David”

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“I’ve only had preliminary conversations and emails so far but the responses and advice have been great, very friendly, professional and knowledgeable.”

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“Fabulous service with everything clearly explained.”

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“I was happy with the communication with the person who visited me.”

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“Excellent!”

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“Excellent consultation and advice.”

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“Martin the audiologist was excellent, free trial of aids and no pressure to buy”

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“Very professional. Great advice given. Everything explained well and feel confident in information given during home visit, Would recommend.”

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“Exspained everything throughly”

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“The response I received to my initial enquiry was prompt and helpful. Then once an introduction had been established to my local audiologist, the service was excellent. Kaz was diligent in conducting the hearing assessment - in particular, I concluded I received a lot better attention than I had at a nearby Specsavers. The latter may well have ended up cheaper, but I'm confident I got hearing aids which were optimised for my personal situation. Kaz was also careful to explain clearly what my current hearing condition was and how that affected both what I was not hearing and what was needed to address that. I had the opportunity to blind test 2 models suggested by Kaz and one which I had chosen myself through web research. At no point was I put under any pressure to choose a certain make - or to even buy from him at all. At the fitting appointment, the next appointment was made 2 weeks hence for any initital adjustments and what I like is that all further appointments and aftercare for the life of the hearing aids was included in the purchase price.”

Helpful Report

Hearing Aid UK is rated 4.7 based on 812 reviews