Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,373 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Healthful Pets 5 star review on 21st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It helps a lot to my girl”

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Posted 2 years ago

“Easy to use website, wide range of quality goods. Order arrived well packaged an extremely quickly. Will definitely be buying from them again, and again!”

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Posted 2 years ago

“As always Healthful Pets were on the ball with a speedy delivery. Use this site for the majority of my online pet purchases. Thoroughly recommend.”

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Posted 2 years ago

“Absolutely fantastic I really can not rate this lovely business and owner highly enough, the best product range regarding animal health supplies you will ever find! Amazing prices too. Such wonderful customer service! 100000 stars!”

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Posted 2 years ago

“Bought the anal gland support for my dog, great product really helps my dog who suffers with this problem”

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Posted 2 years ago

“I called in at the shop, it was my first visit and I didn't realise it was delivery day. No problem and I was given lots of information. My dog had been scratching and moulting for about 3 months. I was given information about allergies and the last 3 newsletters. I bought natural treats and some things for my friend. It all turned out the scratching was just down to a very heavy moult and my dog has now settled down. Thanks for your help and I will certainly recommend you. Pauline Hage and Chester.”

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Posted 2 years ago

“VermX for cats intestinal cleansing appears to have no detrimental affects on our cat - very well suited. Received promptly.”

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Posted 2 years ago

“Hi, I still have not received the tablets that I ordered. I had let over a week go by and telephoned to ask where this small order was. In full understanding I felt that the delay was due to continued disputes with the mail services. Sadly, I took my dog for the vet ,s opinion for his worsened mobility problem , all due to operation back in April to remove fatty lumps, and I felt the tablets may have helped if any muscle damage may have occurred. So rather than immediately taking Bo back to see the vet, I was willing to try your muscle building med, to see if they could of helped at all. I will return them if still they might reach me. I am now requesting that my payment be credited back to me. This was my first order placed with Healthful Pets. I blame the post for this. Brenda Hinton”

Helpful Report

Posted 2 years ago

Hi Brenda I am so sorry to hear this. We will liaise with you directly on this to get this soted out. Unfortunately this has been a terrible time. Unfortunately your order was placed in early December just after the Black Friday weekend and the build up in the usual Christmas volumes. This seems to be the worst period for the Royal Mail delays. As soon as we realised there was a problem we switched off standard Royal Mail services and offered a DPD Courier service at a discounted rate. Royal Mail unfortunately were seeing delays of up to 14+ days and in some instances items have just not been delivered. We can only apologise for this. We have never known anything like it and there has also been a knock across all networks. We appreciate your patience at this difficult time. Regards Kay

Posted 2 years ago

“Was very impressed, will certainly use this company again.items were dispatched the same day and arrived 48 hours later”

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Posted 2 years ago

“Excellent service and good prices. A wide range of quality products”

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Posted 2 years ago

“So impressed with keepers mix just finished large pot, my Corgi a different dog happy, Playful,full of energy, coat soft and thick,watery eye stopped, just like a pup again And will be 7 in June !! Just bought another tub !! Give it a try won't be disappointed..”

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Posted 2 years ago

“Goods arrived promptly. Was kept informed of order progress and despatch, even received an invoice for ease of reference. Very pleased with the whole process, and would happily buy again.”

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Posted 2 years ago

“Items arrived on time and well packaged although my cat still managed to locate her present before I'd opened it!”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“So far so good. Only been using for a couple of weeks but friends recommended it to me and said it was fantastic.”

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Posted 2 years ago

“Great service, fast delivery and fantastic range of products. My Staffy cross was having digestion issues at 16 years old and I was looking for a supplement to help, thankfully healthful pets had the answer! (Very much reccommed Adored Beast Gut Soothe for Dogs!)”

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Posted 2 years ago

“I was very impressed as my order was delivered within three days of ordering. The canine joint plus is well worth the money as it’s really improved my 15yr old dogs mobility in her back legs.”

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Posted 2 years ago

“Brilliant toys Ollie the Octopus and Crab My2 boys just love them Great price too”

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Posted 2 years ago

“speedy prompt service - excellent products”

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Posted 2 years ago

“Product arrived nicely packaged.”

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Posted 2 years ago

Healthful Pets is rated 4.9 based on 2,373 reviews