Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“Really Gorgeous Tulips! Delivered on time and on a sunday!”

Haute Florist 5 star review on 18th January 2024

Helpful Report

Posted 2 years ago

Dear Georgina, Thank you so much for your fabulous 5-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you had such a wonderful experience with us.

Posted 2 years ago

“Fantastic service my recipient was very happy”

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Posted 2 years ago

Dear Kathy, thank you so much for taking the time to leave us a 5-star rating for Haute Florist! We truly appreciate your kind words and it means a lot to us. We are thrilled to hear that you found our service fantastic and that your recipient was very happy with the flowers.

Posted 2 years ago

“The recipient of the flowers was over the moon with them and the card that I also purchased”

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Posted 2 years ago

Dear Laurel, Thank you so much for taking the time to leave us a 4-star rating for Haute Florist! We truly appreciate your support and feedback.

Posted 2 years ago

“The recipient sent me a picture of the flowers, the few she did receive looked nice but it was only a small bunch- definitely nothing like the picture on the website.I had paid the extra £10 for the large bunch-however I did get the £10 back after complaining. Without the photo I would never have known. Sorry but the flowers were not worth the amount paid. Won’t be using them again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide feedback on your recent experience with Haute Florist. We truly appreciate your honest and constructive review. We sincerely apologise for the disappointment and inconvenience caused by the discrepancy between the flowers received and the image displayed on our website. We understand that the small bunch you received did not reflect the value you expected. Once again, we apologize for any inconvenience caused. Warm regards, Ellie

Posted 2 years ago

“Beautiful bouquet my mum was so pleased with them thankyou Haute I would definitely recommend this company for your bouquets exactly like pictures .”

Helpful Report

Posted 2 years ago

Dear Mrs Bery, Thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your support and recommendation. We are thrilled to hear that your mum was delighted with the beautiful bouquet. Ensuring that our bouquets match the pictures is always our top priority. Thank you again for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 2 years ago

“Thank you, lovely”

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Posted 2 years ago

Thank you for your fabulous 5-star rating of Haute Florist! We truly appreciate your kind feedback and support.

Posted 2 years ago

“Beautiful flowers, arrived on time and very easy to use website.”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your feedback and we're thrilled to hear that you found our website easy to use. We take pride in delivering beautiful flowers on time and we're glad that we met your expectations. We look forward to serving you again in the future.

Posted 2 years ago

“Beautiful flowers, the person receiving them was very pleased. Thank you !”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to rate Haute Florist with a perfect 5 stars! We greatly appreciate your kind feedback. We are delighted to hear that the person who received our flowers was very pleased with them. It brings us immense joy to know that our floral arrangements have brightened someone's day.

Posted 2 years ago

“Ordered flowers on Friday for Next Day delivery but they weren’t delivered until yesterday (Monday), even though they were dispatched on Friday. Very disappointing. After contacting Customer service, I was told delivery could take 3 days!! Wouldn’t have ordered if I’d known.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback of Haute Florist. We truly appreciate hearing about your experience, and we want to sincerely apologise for the delay in the delivery of your order. We are deeply sorry for any disappointment or inconvenience this may have caused. At Haute Florist, we strive to provide a seamless and timely delivery service, and we are disappointed that we fell short on this occasion. We have taken note of your concerns regarding the delivery timeframe and we will make the necessary improvements to ensure better communication with our customers. Best wishes, Katie

Posted 2 years ago

“First class service, birthday flowers for a friend who said they were amazing, the nicest flowers she had ever received and they made her day. I will definitely be using Haute again”

Haute Florist 5 star review on 16th January 2024

Helpful Report

Posted 2 years ago

Dear Christine, Thank you so much for taking the time to leave us a 5-star rating for Haute Florist! We truly appreciate your feedback and support. Your kind words and recommendation are appreciated. We are delighted to have provided such a positive experience for you and will be more than happy to assist you again in the future.

Posted 2 years ago

“Excellent service and flowers”

Helpful Report

Posted 2 years ago

Dear Sharon, thank you so much for your fantastic 5-star rating of Haute Florist! We are thrilled to hear that you were impressed with our excellent service and flowers. Once again, thank you for choosing Haute Florist and rating us so highly. We look forward to serving you again in the future!

Posted 2 years ago

“Flowers arrived on time and in perfect condition”

Helpful Report

Posted 2 years ago

Dear Terry, thank you so much for your wonderful 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with Haute Florist.

Posted 2 years ago

“I sent flowers to a friend who sadly lost her nephew. She was over the moon and the picture of the flowers she received was exactly as shown on the website. Excellent service and beautiful flowers”

Helpful Report

Posted 2 years ago

Thank you so much for giving Haute Florist a wonderful 5-star rating! We truly appreciate your kind words and are delighted to hear about your positive experience with our service. We are sorry for your friend's loss, and we are glad that the flowers brought some happiness during such a difficult time.

Posted 2 years ago

“Wish i'd have read the reviews before purchasing. £45 for a bouquet + £9 delivery before 1pm, flowers arrived mostly dead and the boquet was not giftable (last minute replacement boquet purchased at own expense elsewhere as wasn't expecting wilted flowers to arrive). Following a lengthy email exchange, refusal of £10 store credit (which I think was offensive), refusal of replacement offer (had already advised flowers were for special occasion that had passed and a replacement had already been arranged elsewhere), a refund offered minus the £9 delivery charge which is appaling as I now basically paid for the privilage to have dead flowers arrive sooner. Wouldn't recommend, the boquet at £45 was appallingly small and the customer service is dissapointing and hard work.”

Helpful Report

Posted 2 years ago

Dear Ashley, thank you so much for taking the time to share your experience with us at Haute Florist. We sincerely appreciate your feedback and we are truly sorry for the disappointing situation you encountered. We apologise for the condition in which your bouquet arrived. We aim to provide our customers with beautiful, fresh flowers that are perfect for any occasion, and it is disheartening to hear that we fell short of your expectations. We understand the inconvenience caused, especially since you had arranged an alternative bouquet at your own expense. We also apologise for any frustration caused during the email exchange. Our intention is always to find a suitable resolution for our customers, and it seems we failed to meet your expectations in this regard. I would like to inform you that I have refunded the remaining amount on your order. I do apologise for the mix-up with the orders. Best wishes, Ellie

Posted 2 years ago

“Recipient was very pleased with their sympathy flowers. Have no hesitation in recommending Haute, my second time using this company. I have also received flowers & they were beautiful.”

Helpful Report

Posted 2 years ago

Thank you so much for giving Haute Florist a 5-star rating! We are delighted to hear that the recipient was pleased with their sympathy flowers. Thank you for your recommendation and we appreciate your continued support as a returning customer.

Posted 2 years ago

“excellent service, thank you.”

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Posted 2 years ago

Dear Ellen, thank you so much for awarding Haute Florist with a splendid 5-star rating! We are thrilled to hear that you had an amazing experience with our services.

Posted 2 years ago

“I’ve used Haute a few times now and I’ve never been disappointed and neither have the recipients! Always as the photos on their site, fresh and beautifully arranged and brilliant service.”

Helpful Report

Posted 2 years ago

Dear Sally, thank you so much for your wonderful 5-star rating and for taking the time to share your experience with Haute Florist! We are delighted to hear that you have been a repeat customer and have always been satisfied with our service.

Posted 2 years ago

“I have bought several bouquets and can honestly say they are beautiful exactly like the pictures fresh and well worth the money . I would definitely recommend Haute Florist and will continue to use them .”

Helpful Report

Posted 2 years ago

Dear Evey, thank you so much for taking the time to leave a 5-star rating for Haute Florist! We truly appreciate your kind words and feedback. We are thrilled to hear that you have bought several bouquets from us and have found them to be beautiful, just like the pictures.

Posted 2 years ago

“Really pleased with the flowers I ordered for my sister. Beautiful large bouquet. Would highly recommend and will definitely use again.”

Helpful Report

Posted 2 years ago

Dear Lesley, thank you so much for taking the time to rate Haute Florist with 5 stars! We are thrilled to hear that you were pleased with the flowers you ordered for your sister. It's fantastic to know that the bouquet was beautiful and large - we always strive to provide the best quality for our customers.

Posted 2 years ago

“I ordered these flowers because they were different to one's I had looked at on websites and she was really pleased with the flowers and I would certainly use your service again”

Helpful Report

Posted 2 years ago

Dear Andrew, thank you so much for your incredible 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. We are delighted that you found our selection of flowers to be unique. It brings us great joy to know that your recipient was pleased with the flowers.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews