Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“Flowers were lovely for a day or 2 then the leaves shrivelled, the roses have gone brown and the lilies haven't opened, binned after 4 days. Disappointing after reading all the great reviews.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback about your experience with Haute Florist. We sincerely appreciate your honesty and value your opinion. We would like to apologise for the disappointing condition of the flowers you received. We understand that the flowers were lovely initially, but it is disheartening they did not last as expected. We strive to deliver the highest quality and freshest blooms, so we are genuinely sorry for the inconvenience caused. I have contacted you via email to look into this and hopefully resolve this for you. Best wishes, Ellie

Posted 2 years ago

“Flowers were beautiful & loved by recipient. Only flower company I use, quality of flowers excellent”

Helpful Report

Posted 2 years ago

Thank you so much, Hina, for your fantastic 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you loved the flowers.

Posted 2 years ago

“so good, my mum was so pleased with her loverly flowers. thank you so much, will use you agian. thank you.”

Helpful Report

Posted 2 years ago

Dear Natalie, thank you so much for your wonderful 4-star rating of Haute Florist! We are thrilled to hear that your mum was pleased with her lovely flowers.

Posted 2 years ago

“Flowers delivered as arranged, very beautiful”

Helpful Report

Posted 2 years ago

Dear Norah, thank you so much for taking the time to leave us a 5-star rating for Haute Florist. We truly appreciate your kind words and support. We're thrilled to hear that the flowers were delivered as arranged and that you found them to be beautiful.

Posted 2 years ago

“Fantastic florist! I use them for all special occasions. Very good quality blooms, extremely stylish floral designs.”

Helpful Report

Posted 2 years ago

Dear Jennifer, thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your kind words. Thank you again for your support and for choosing Haute Florist. We look forward to serving you with our best floral arrangements in the future!

Posted 2 years ago

“Not enough tropical flowers, to many thistles and junk to fill it out and make it look nice.”

Helpful Report

Posted 2 years ago

Dear Chris, thank you so much for taking the time to share your feedback on your recent experience with Haute Florist. We apologise for any disappointment caused by the lack of tropical flowers and an excess of thistles and other fillers in your arrangement. We understand that these issues may have compromised the overall appearance and quality of the bouquet you received. Please could you send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you? Best wishes, Katie

Posted 2 years ago

“I first had your flowers bought for me,I was very pleased with the packaging to start with and then when I unpacked the flowers I was more than pleased,since then I have bought for my grandson and his wife the last couple of years for there wedding anniversary and both times were very pleased,so obviously will be using again and in the future.”

Helpful Report

Posted 2 years ago

Dear Madge, thank you so much for your wonderful 5-star rating of Haute Florist! We are thrilled that our flowers have consistently brought you and your loved ones joy over the years. Your kind words and repeat business mean so much to us. We look forward to serving you again in the future and being a part of more memorable moments with your loved ones.

Posted 2 years ago

“Beautiuful flowers, communication is great and delivered when they said they would be. Will definitely use again.”

Helpful Report

Posted 2 years ago

Thank you so much, Kelly, for your glowing 5-star rating of Haute Florist! We are thrilled to hear that you found our flowers beautiful and that our communication was top-notch. Delivering on time is our priority, and we're glad we were able to meet your expectations. We look forward to serving you again in the future.

Posted 2 years ago

“I will definitely be using Haute Florist in the future. The flowers were beautiful.”

Helpful Report

Posted 2 years ago

Thank you so much for your outstanding 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you loved the beautiful flowers. We are delighted to know that you had a great experience with us and we look forward to serving you again in the future. Thank you for your support and for choosing Haute Florist!

Posted 2 years ago

“Lovely flowers”

Helpful Report

Posted 2 years ago

Dear Felicity, thank you so much for your fabulous 5-star rating of our Haute Florist service! We truly appreciate your support and are delighted to hear that you had such a lovely experience with us.

Posted 2 years ago

“Have used previously and quality was excellent. Flowers died within two days”

Helpful Report

Posted 2 years ago

Dear Sarah, thank you so much for taking the time to provide us with your valuable feedback about your recent experience with Haute Florist. Firstly, we want to sincerely apologise for the unfortunate experience you had with your recent purchase. We understand how disappointing it must have been for the flowers to die within just two days. This is definitely not the level of quality and service we strive to provide, and we deeply regret any inconvenience caused. We take great pride in our previous successes and the excellent quality we have been able to deliver to our customers, which makes your feedback regarding this recent incident even more crucial for us to address. I can see that you have been in contact with our customer service team and they are awaiting your reply. Best wishes, Rosie

Posted 2 years ago

“Beautiful bouquets every time - I wouldn't go anywhere else.”

Helpful Report

Posted 2 years ago

Thank you so much for your outstanding 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you loved the beautiful flowers. We are delighted to know that you had a great experience with us and we look forward to serving you again in the future. Thank you for your support and for choosing Haute Florist!

Posted 2 years ago

“Beautiful,fresh flowers. Delivered on time.”

Helpful Report

Posted 2 years ago

Thank you so much for your outstanding 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you loved the beautiful flowers. We are delighted to know that you had a great experience with us and we look forward to serving you again in the future. Thank you for your support and for choosing Haute Florist!

Posted 2 years ago

“Have used Haute several times now, had a slight hitch with my Christmas order, but all was resolved quickly. Always first class blooms and always get wonderful feedback from the recipients.”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5-star rating of Haute Florist! We are thrilled to hear that you have used our services multiple times and received nothing but first-class blooms. We sincerely apologise for any inconvenience you experienced with your Christmas order, but we are delighted to know that we resolved the issue promptly. Your kind words and wonderful feedback mean the world to us. We look forward to serving you again in the future!

Posted 2 years ago

“Website is easy to use. Flowers were ordered at 8pm and delivered by 11am the next day… You can’t get any better than that.”

Helpful Report

Posted 2 years ago

Dear Callum, Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with us. Once again, thank you for your kind words and for choosing Haute Florist. We look forward to serving you again in the future!

Posted 2 years ago

“Delivered on time - enjoyed by recipient”

Helpful Report

Posted 2 years ago

Dear Marie, thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you enjoyed our service. Additionally, we are delighted to inform you that your order was delivered on time and the recipient enjoyed it. Your satisfaction means a lot to us and we are glad that we could add some joy to someone's day.

Posted 2 years ago

“Thank you Haute. Original order delivered to wrong address by royal mail but you re sent order straight away to recipient and the flowers as always were lovely.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star rating for Haute Florist. We truly appreciate your support and are delighted to hear that you were satisfied with our services. We would also like to apologize for any inconvenience caused by the initial delivery mishap. However, we are glad that we were able to rectify the situation promptly by resending the order straight to the recipient.

Posted 2 years ago

“I paid for delivery on a Saturday by 1PM. Checked tracking on Saturday night flowers not even sent. No communication from Haute so I had to contact them. They blame Royal Mail. Something to bear on mind they do not use a carrier like DHL or DPD, they use Royal Mail who are of course cheap but unreliable. 60th birthday present knackered.”

Helpful Report

Posted 2 years ago

Dear Iain, thank you for taking the time to share your feedback about your recent experience with Haute Florist. We sincerely appreciate it when our customers let us know about their experiences, as it helps us improve our services. We are truly sorry for the inconvenience you faced regarding the delivery of your order. We understand how important it was for you to have the flowers delivered on time, especially for such a special occasion as the 60th birthday. We apologise for any frustration caused by the lack of communication from our side. I can see that you have been in contact with our customer service team and this has since been resolved. Best wishes, Katie

Posted 2 years ago

“'Next Day' delivery is actually a three day delivery window (even when subscribed to Haute+). Customer Services gave standard copy and paste responses when delivery failed to turn up the next day. Once they've dispatched the order they're not interested. Would not recommend this company”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback about your experience with Haute Florist. We truly appreciate your honesty and letting us know about the issues you encountered. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. I am very sorry for this and for any disappointment caused on this occasion. Warm regards, Rosie

Posted 2 years ago

“The gift arrived very quickly and it was even better than in the picture. I like the fact that Haute offers Ikabana, for a gift which is not the classic bouquet”

Helpful Report

Posted 2 years ago

Dear Elisa, thank you so much for giving Haute Florist a 5-star rating! We are thrilled to hear that you had a fantastic experience with us. We are delighted that you were impressed with the speedy delivery of your gift. We always strive to provide excellent service in terms of efficiency and timely delivery.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews