Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“What a fab bunch of flowers, so impressive”

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Posted 2 years ago

“I have never used your company before as recently I ordered flowers from my usual supplier and really was very disappointed. I tried Haute Florist and the flowers when arrived looked exactly as the photo showed on the website. Thank you will use you in future now.”

Haute Florist 5 star review on 27th March 2024

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Posted 2 years ago

“I have bought from haute Florist on a number off aoccasions. The flowers are alsways beautiful and long-lasting, delivered on time and in my opinion value for money”

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Posted 2 years ago

“Beautiful flowers, I will be certainly be using Haute Florist again.”

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Posted 2 years ago

“The recipient was delighted”

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Posted 2 years ago

“My friend lived her flowers. Thank you”

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Posted 2 years ago

“I needed flowers for the next day and there was so much fabulous choice! They arrived on time and were beautiful. Excellent service!”

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Posted 2 years ago

“First time using Haute Florist . Was very impressed . Delivered in 2 days . The Hat box flowers were stunning . The were also fresh and fragrant . Recipient relative was delighted to receive them . I shall be using Haute Florist from now on for my go company whenever I need to send flowers .”

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Posted 2 years ago

“Arrived the next day”

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Posted 2 years ago

“Worst experience of gifting flowers to a friend I have ever had. Very poor service. Chose Haute because the images showcased beautiful arrangements that suited the recipient over a local florist- I will never make this mistake again and urge to think twice before using Haute, especially if buying for others to bring joy. I collected money from colleagues to celebrate for a friend who had had a lengthy and difficult house move. I was entrusted to choose wisely and unfortunately I did not. I had ordered a next day Roma bouquet with an upgrade to a medium to match the image and it’s presentation. Granted, speedy delivery service but with no longevity as several of the flowers were brown on the end and their leaves wilted on arrival. The image showed a lot more volume of flowers than what arrived. My friend whatsapped to say Thankyou in a work colleagues group and I was privately sent messages of disappointment having spent £59 on the order with an addition of a vase - it looked cheap and was of disappointment to the people who had added to the collection. Having explained the above to customer services they acknowledged there had been an issue with their quality control and offered me a £15 coupon to spent with Haute which I declined because it would leave the recipient without a bouquet we intended for her. They replied offering a £15 refund which I declined also as it would still leave the recipient without the intended gift - all responses felt automated whether or not a human had written them it felt like personal circumstances were not considered and after declining a partial refund I suggested I would accept a full refund or a full new bouquet to the standard of the photo displayed and was given a passive aggressive response of - if you are unhappy you can take it further with your card company but please be aware we have the right to dispute the claim” very disappointed recipient, very disappointed team of colleagues and personally I am very upset I trusted you with my order intended to bring joy to my friend.”

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Posted 2 years ago

Thank you sincerely for taking the time to provide your feedback about your recent experience with Haute Florist. We truly appreciate your honesty and value your opinion. We would like to apologise for the poor service and disappointment you encountered. We understand the importance of selecting a perfect floral arrangement to bring joy to your friend and we deeply regret that we fell short of your expectations. We apologise for the issues with the bouquet you ordered, including the brown flowers and wilted leaves. This is certainly not the quality we strive to deliver. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Katie

Posted 2 years ago

“Superb very easy to use and graet selection Top quality 5*”

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Posted 2 years ago

“Dealt promptly with a mistake I made on my order. Lovely flowers made a birthday girl very happy.”

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Posted 2 years ago

“Easy to order and flowers arrived on time”

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Posted 2 years ago

“Beautiful flowers and great service x”

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Posted 2 years ago

“Beautiful flowers, delivered on time. A very happy birthday girl!”

Haute Florist 5 star review on 26th March 2024

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Posted 2 years ago

“Excellent customer service. Package was delivered on time and with care.”

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Posted 2 years ago

“Flowers were beautiful and arrived on time. Thanks!!”

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Posted 2 years ago

“Thank you. Im in Wales needed flowers for friends in Larne. Chose from a lovely selection, pricing very good. Delivered next day. Friends very pleased. Will use florist again In future.”

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Posted 2 years ago

“My niece thought they were beautiful”

Haute Florist 5 star review on 25th March 2024

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Posted 2 years ago

“Thank you, the flowers were beautiful and very fresh. The chocolates were quality, absolutely delicious. Wonderful in all respects ❤️”

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Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews