Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful flowers”

Helpful Report

Posted 2 years ago

“Flowers and chocolates for friends birthday , she was very happy with them stating they were beautifully wrapped in black tissue and the flowers were very pretty”

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Posted 2 years ago

“Really happy with the quality of the flowers and the speed at which they were delivered.”

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Posted 2 years ago

“First time using Haute Florist. Just visited my daughter in Bristol flowers now 6 days old and have been informed they look as good as the day they were delivered. Great service. Had to contact customer services as made a mistake on delivery address. Got a reply with correction within 5 mins of sending email. Thank you Haute will use you again.”

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Posted 2 years ago

“I was a little disappointed with the size of the bouquet, as I’d paid extra for the medium bunch and was relieved I’d upgraded, my wife would’ve been very disappointed with the small bouquet, if the medium was half the size of the picture! (perhaps your pictures should state which size they represent?) but even more disappointingly, several of the flowers were broken or already wilting, one of the roses already brown on the edges of the petals & one of the lillies, the ‘highlight’ of the bunch, was snapped 5” up the stem so had to be cut too short. I was trying to make my wife feel better as she was facing her mother’s funeral and, though she was pleased to receive flowers, she was disappointed in their condition and I was disappointed at the value for money, particularly as I’d had a discount, yet still don’t feel I had my money’s worth.”

Helpful Report

Posted 2 years ago

Dear Neil, thank you so much for taking the time to share your feedback about your recent experience with Haute Florist. We truly appreciate your honesty and are sorry to hear about the disappointment you and your wife experienced with the size and condition of the bouquet. We understand how important it is to accurately represent our products, and we apologise if our pictures did not clearly indicate the size of the bouquet. We will certainly take your suggestion into consideration and work on improving our visual representations. I have located your order and can see that a fresh bouquet was arranged for delivery. Best wishes, Rosie

Posted 2 years ago

“Love Haute flowers. They are simply the best online florist. Never been disappointed yet.”

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Posted 2 years ago

“Easy to order and arrived on time. Flowers looked lovely.”

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Posted 2 years ago

“Recipient was delighted with her flowers 'stunning' she said.”

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Posted 2 years ago

“Great experience! Flowers were gorgeous”

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Posted 2 years ago

“Beautiful flowers easy to order. Only complaint was that the delivery was very late in the day”

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Posted 2 years ago

“Delivery was late! I had to call Royal Mail to make sure they even delivered it @ all! Claimed the recipients weren't home on the 1st attempt but I know for a fact that they were home all.day as they are recently bereaved & that's what the flowers were for, it was a very expensive bouquet of flowers which looked much smaller than the pics only 9 flowers and I paid £10 xtra for the large! They didn't arrive until late the next day! Too late The sengiment was lost & I paid extra for tracked next day delivery for nothing! Very disappointing”

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Posted 2 years ago

Dear Mimi, We would like to sincerely thank you for taking the time to share your feedback about your experience with Haute Florist. We truly appreciate your honesty and value your opinion. First and foremost, we would like to apologise for the inconvenience you experienced with the delivery of your bouquet. We understand how important timely and accurate delivery is, especially in a situation like yours where the flowers were meant to convey sentiments during a difficult time. We apologise for any confusion caused by the claim that the recipients were not home during the first attempt. We understand that this must have added frustration to an already challenging situation. It is our utmost priority to provide a seamless and reliable delivery service, and we are disappointed to hear that this was not reflected in your experience. Once again, we genuinely appreciate your feedback and the opportunity to address these issues. We will do everything in our power to rectify the situation and ensure that your future experiences with Haute Florist exceed your expectations. Thank you for your understanding and for giving us the chance to improve. Warmest regards, Katie

Posted 2 years ago

“Lovely bouquet.Good communications.Would use again”

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Posted 2 years ago

“Beautiful flowers and bouquet, delivered perfectly on time - thank you!”

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Posted 2 years ago

“Worked very smoothly. Thank you.”

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Posted 2 years ago

“Great service lovely flowers”

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Posted 2 years ago

“Happiness is beautiful flowers delivered when words aren’t enough. Thank you!”

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Posted 2 years ago

“Flowers were lovely as pictured. Great value and my aunt was over the moon.”

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Posted 2 years ago

“Easy to order and the bouquets look so professional I eagerly await the comments from the recipient Stella”

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Posted 2 years ago

“I use Haute at least 3 or 4 times a year and they are always consistent and good value.”

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Posted 2 years ago

“Easy site to navigate & gorgeous flower selection!”

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Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews