Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Always gave great response from flowers sent”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're thrilled to hear that you've consistently had great experiences with the flowers you’ve sent. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Excellent service and a beautiful vase.”

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Posted 1 year ago

Thank you for your lovely review! We're delighted to hear that you enjoyed our service and the vase. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Everything was great! Let’s start with the website and the app: understandable, easy and simple. Then, I want to draw your attention to the support team - they answer fast and very clear. And of course the bouquet - adorable and super professional. I highly recommend Haute Florist!”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our website, app, and support team. It’s fantastic to know that you loved the bouquet as well! Your recommendation means a lot to us, and we look forward to serving you again soon.

Posted 1 year ago

“Great thanks”

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Posted 1 year ago

Thank you for your review! We’re glad to hear everything went well. We appreciate your support!

Posted 1 year ago

“Excellent service and flowers were beautiful.”

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Posted 1 year ago

Thank you for your kind words! We're delighted to hear you were happy with our service and that the flowers were beautiful. We look forward to serving you again soon!

Posted 1 year ago

“The ordering process was simple and quick, great value for price and offers next day delivery. It is packaged securely and the flowers come perfect or ready to bloom, usually in a nice bouquet. It gives very detailed instructions on how to take care of the flower to maximise its lifespan.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're thrilled to hear that you found the ordering process simple and appreciated the value for price, as well as the next-day delivery option. It's great to know the flowers arrived securely packaged and ready to bloom, and that the care instructions were helpful. We look forward to serving you again in the future!

Posted 1 year ago

“Always stunning flowers”

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Posted 1 year ago

Thank you for your lovely feedback! We're so glad to hear you consistently find our flowers stunning. We appreciate your continued support and look forward to delivering more beautiful blooms for you in the future!

Posted 1 year ago

“Delivery went fine although it was delivered to 240 Ashley Road, when it could have been delivered to 239 Ashley Road (to the restaurant) as someone was there to receive it.”

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Posted 1 year ago

Hello Sue, Thank you for your feedback! We apologise for the mix-up in the delivery location. We'll make sure to take note of this for future orders. We appreciate your understanding and are glad the delivery went smoothly otherwise!

Posted 1 year ago

“Ordered for the first time from Haute recently for a friend’s birthday. Haute came out with a high score in a Good Housekeeping review of home delivery florists and I liked the look of their bouquet options. My friend said that the bouquet she received was lovely and is lasting well.”

Helpful Report

Posted 1 year ago

Hi Yvonne, Thank you so much for choosing Haute for your friend’s birthday and for sharing such wonderful feedback! We're thrilled to hear that the bouquet was well-received and is lasting beautifully. It’s great to know our Good Housekeeping review helped guide your decision. We look forward to helping you with future special occasions!

Posted 1 year ago

“The flowers were absolutely stunning and arrived perfectly on time. The recipient was very happy.”

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Posted 1 year ago

Hello Fiona, Thank you for your kind words! We're delighted to hear the flowers were stunning and arrived on time. It's wonderful to know the recipient was happy with them. We look forward to helping you celebrate more special moments in the future!

Posted 1 year ago

“Easy to use website, lots of beautiful flowers (and more) to pick from and what is so useful is they state what size has been used in the picture. So many sites display the largest bouquet but quote from the lowest prices but Haute are much more transparent which is brilliant. Recipient is extremely happy with her flowers. They were delivered carefully and looked lovely on opening. I appreciate in some instances you want buds on delivery, but if they are condolence flowers then ideally they should be in bloom upon arrival, and this bouquet definitely was. I can honestly say this will now be my go-to site for ordering for 3 main reasons: quality, transparency, and value.”

Haute Florist 5 star review on 22nd October 2024

Helpful Report

Posted 1 year ago

Hello Rosie, Thank you so much for your thoughtful review! We're thrilled to hear that you found our website easy to use and appreciated our transparency with bouquet sizes. We're also glad that the recipient loved their flowers and that they arrived in perfect bloom, especially for such an important occasion. It's wonderful to know we've earned your trust for future orders thanks to our quality, transparency, and value. We look forward to serving you again soon!

Posted 1 year ago

“The orchid I order for my in-laws for their anniversary was really beautiful, just like the photo on the website. Very impressed, together with the great service!”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you for your kind review! We're delighted to hear that the orchid was just as beautiful as the photo and that you were impressed with our service. We're honored to have been part of your in-laws' anniversary celebration and look forward to helping with future special occasions!

Posted 1 year ago

“Flowers beautiful thanks my friend loved them”

Helpful Report

Posted 1 year ago

Hello Sara-Jane, Thank you for your lovely review! We're so glad to hear that your friend loved the flowers. We appreciate your kind words and look forward to helping you with more beautiful blooms in the future!

Posted 1 year ago

“Wanted some flowers sent to a friend and it all went as I would have wanted”

Helpful Report

Posted 1 year ago

Thank you for your review! We're so glad to hear that everything went smoothly with your flower delivery. It’s our goal to make every experience seamless, and we appreciate your support. We hope to help you again in the future!

Posted 1 year ago

“Stunning Flowers at a great price. Easy to navigate website.”

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Posted 1 year ago

Hi Louise, Thank you for your fantastic review! We're thrilled to hear you found our flowers stunning and our website easy to navigate. We appreciate your feedback and look forward to serving you again soon!

Posted 1 year ago

“Purchsed 2 bouquets for birthday presents. They arrived on time (Booked a date to be delivered) and both looked amazing. Would use Haute again for special occasions.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! We’re so glad to hear that both birthday bouquets arrived on time and looked amazing. It’s wonderful to know you would choose Haute for future special occasions, and we look forward to helping you celebrate more in the future!

Posted 1 year ago

“The flowers were sent to a friend to put on his recently deceased wife's grave. They were very well received and looked beautiful. I would recommend the company very highly.”

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Posted 1 year ago

Thank you for your kind review. We’re deeply touched that you chose us for such a meaningful gesture, and we’re glad to hear the flowers were well received and brought some comfort during this difficult time. Your recommendation means a lot to us, and we’re honored to have been a part of this tribute.

Posted 1 year ago

“Excellent and Timely Service”

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Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service. Timeliness is important to us, and we're glad we could meet your expectations. We look forward to serving you again soon!

Posted 1 year ago

“The flowers were absolutely gorgeous and delivered on time. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that you loved the flowers and that they arrived on time. It was our pleasure to be a part of your special moment. We look forward to serving you again!

Posted 1 year ago

“Lovely fresh flowers would certainly use again delivered on time”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're so glad to hear that you loved the fresh flowers and that they were delivered on time. We look forward to serving you again in the future!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews