Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“I love Haute flowers. Everyone I send them to comments on their beauty and elegant, tasteful presentation. Well done Haute - thank you for making the flowers exquisite. Marie”

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Posted 2 years ago

“Amazing, absolutely love the flowers”

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Posted 2 years ago

“do not use!!!!! they dont answer the calls and deliver flowers late with terrible condition!!!!!!! AVOID AT ALL COSTS”

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Posted 2 years ago

Hello Tracy, thank you for your review. It is very disappointing to hear that your flowers were delayed in transit. We are very sorry for this, and any upset caused. We are so sorry to hear about the quality issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. Kind regards, Tom.

Posted 2 years ago

“AVOID this company!!!! Awful service. Ordered red roses for valentines day and paid for express before 1pm delivery. Got confirmation of the order but no tracking details. Tried to call all morning....Guess what......no delivery and no way to contact the company - Phone lines for customer service are turned off - wonder why!!! Result.....no red roses delivered on valentines day and totally ruined the day for my partner. The company only offerred to refund the delivery charge which is such a pointless waste of time since the flowers are not here. They are refusing to refund the cost of the full order even though the flowers did not arrive. Avoid this company, their service and customer service are terrible. I do wonder if this is a fraud or there is a problem with the company since the money has been taken from my bank and their phone lines are turned off.”

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Posted 2 years ago

Hello Ian, thank you for taking the time to leave a review. I can see your order was delivered on 14-02-2024 as requested. Our phone lines remain off during this time, this enables us to answer customer in a timely chronological order, We apologise for the inconvenience and are aiming to answer all emails within a 1-2 day working day timeframe. Kind regards, Tom.

Posted 2 years ago

“Judged a book too soon by it's cover ☹️ I placed an order for valentine's roses and lilies bouquet that was a medium sized (after paying an extra £5) and on top of that an extra £4 for delivery. By looking at all the reviews, I decided to surprise my spouse with nice flowers from here and the image of the product online was said to be a medium bouquet with several kind of flowers. when the huge packaging arrived, I was sure that it must be really good and was glad that I ordered it, however I was shocked to see the small bouquet with barely even 5 roses and 2 lillies. The only good thing about this purchase was delivery was on time after the delivery charge.”

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Posted 2 years ago

Hello, thank you for taking the time to leave a review. We are so sorry to hear about the size issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused.

Posted 2 years ago

“Beautiful flowers that made a friend very 😃 happy. I would definitely use Haute Flowers again”

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Posted 2 years ago

“💐🌻💐👍 Thankyou.”

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Posted 2 years ago

“Didn't deliver on Valentines. The 5star reviews looks like bots. Don't buy from them.”

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Posted 2 years ago

Hello Kevin, thank you for taking the time to leave a review. We are so sorry to hear that your order was not delivered on your chosen date and missed this special occasion. We apologize for the shipping issue you encountered with the delay of the Royal Mail couriers. We would have wanted your flower order to reach you within the expected timeline. We will look into this matter and make sure it does not affect our customers in the future. Kind regards, Tom.

Posted 2 years ago

“The process of ordering was simple, the three people who received the flowers (x3) are delighted with them and have said they are beautiful. Delivery was as ordered, on the day they were meant to arrive. Every thing with my order was perfect. Thank you.”

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Posted 2 years ago

“The flowers look great on there, and I appreciate the add ons too. I haven’t received it yet, but the site came recommended.”

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Posted 2 years ago

“Terrible delivery, was suppost to arrive on the 14th and no updates given”

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Posted 2 years ago

Hello, thank you for taking the time to leave a review. We are so sorry to hear that you did not receive the tracking details. This is usually sent automatically from our courier. I will raise this with our Dispatch Manager. Kind regards, Tom.

Posted 2 years ago

“Haute florist is always a pleasure to use for friends and family. The bouquets are beautiful and the website is very user friendly. Thank you again :)”

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Posted 2 years ago

“Flowers not delivered for Valentines. Nobody on the phone, live chat or ticketing sytem. To avoid. Also the 5 stars reviews seem highly suspicious to say the least. Make your own opinion, but i will never order again. Now i have a feeling that getting my money back is going to be a challenge. Will update the review tomorrow.”

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Posted 2 years ago

Hello Matthew, thank you for taking the time to leave a review. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely upsetting. We understand how important it is to have gifts delivered on time, especially for special occasions, and we are committed to ensuring that this does not happen again in the future. Kind regards, Tom.

Posted 2 years ago

“Just had flowers (if that's what you call them) Sent for valentines for my wife. About ten stems 6 of then dying or already dead and wilting. Never use this company again . If I could give 0 stars I would.”

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Posted 2 years ago

Hello, thank you for taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. Our team have been informed of these problems with your flowers, as this is definitely not representative of our usual high standard. We will of course be looking into why these problems have occurred so that we can make sure it does not happen with future arrangements. Kind regards, Tom.

Posted 2 years ago

“After an initial delivery issue, Emily at Haute Florist couldn't have been more helpful, and ensured that the order was resent immediately. Would definitely use again.”

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Posted 2 years ago

“Excellent! Beautiful areangement. Classy. Elegant. Competitively priced. Would highly recommend!”

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Posted 2 years ago

“valentines day and the flowers have been sent back to sender even though they confirmed address prior to today. phone lines closed hours before they are supposed to. so ive brought my wife flowers for valentines which arent arriving and without notice! horrible company. disgusting service.”

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Posted 2 years ago

Hello Dan, Thank you for taking the time to leave a review. We are saddened to hear that you have been experiencing issues with our delivery service and we really do apologise for any inconvenience this has caused. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Kind regards, Tom.

Posted 2 years ago

“I got to see the flowers that I had sent to my mother in law a couple of days after delivery and they were beautiful. Very happy first time customer and I will definitely be using Haute Florist again.”

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Posted 2 years ago

“The package arrive safely nice presentation,was Valentine early surprise I left the package for my partner to open ,she was thrilled ☺️ Four stars ( coming from me) the tip of the tulipe buds were a bit pale .”

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Posted 2 years ago

Thank you so much for taking the time to share your 4-star rating of Haute Florist! We truly appreciate your feedback. We are delighted to hear that the package arrived safely and that the presentation was nice. It's wonderful to know that our flowers brought an early Valentine's surprise for your partner, and that she was thrilled with it!

Posted 2 years ago

“Stunning flowers which arrived on time and a very happy recipient. What more could you want?!”

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Posted 2 years ago

Thank you so much for your amazing 5-star rating of Haute Florist! We are thrilled to hear that you were satisfied with our service. We take pride in delivering stunning flowers that arrive on time to make your loved ones happy. Your kind words truly mean a lot to us. We sincerely appreciate your support and look forward to serving you again in the future. Thank you for choosing Haute Florist!

Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews