Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“On time delivery of high quality flowers! Highly recommend :)”

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Posted 2 years ago

“You did amazing he loves his plant and the card weren’t bad too. 👍”

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Posted 2 years ago

Dear Adewale,Thank you so much for your 4-star rating of Haute Florist! We greatly appreciate your feedback. Your kind words warm our hearts. We are thrilled to hear that your loved one loves the plant you ordered and that the card was to your satisfaction. It means a lot to us that we were able to provide a great experience for you. Thank you again for choosing Haute Florist. Warm regards, Tom.

Posted 2 years ago

“They understood the assignment! Thanks for making my babe happy on Vals day!”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

Dear Gary,Thank you so much for taking the time to give us a 4-star rating for Haute Florist! We truly appreciate your kind feedback and were delighted to hear that you had an excellent experience with us. At Haute Florist, we strive to provide high-quality products and exceptional service, so it's fantastic to know that we met your expectations. Should you need our services again in the future, please don't hesitate to reach out. Best regards, Tom.

Posted 2 years ago

“Excellent service and flowers are beautiful”

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Posted 2 years ago

“Good quality roses, we're delivered on time.”

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Posted 2 years ago

“Was delivered in good condition and in good time”

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Posted 2 years ago

“Bought flowers paid around £40 inc shipping then next day it was on sale for £26 inc shipping, id advice to just wait for a sale or buy day before valentines day save your self nearly £20 also the large and medium isnt much differnce just like 1 step more (make more full) dont waste your money buy medium and day before.”

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Posted 2 years ago

Hello, thank you for your review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. Kind regards, Tom.

Posted 2 years ago

“Absolutely beautiful flowers delivered on time and beautifully packed. My wife was delighted so Brownie points for me!”

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Posted 2 years ago

“Excellent flowers as usual .delivered on time .Will not buy from anywhere else”

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Posted 2 years ago

“The flowers arrived slightly wilted and damaged. Some branches were snapped.”

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Posted 2 years ago

Hello, thank you for taking the time to leave a review. We are saddened to hear that your recent delivery wasn't treated with the care that our lovely flowers deserve! We've passed on the details of this delivery to our logistics manager - whilst we hope that Royal Mail will handle your box accordingly, unfortunately, due to the delicate nature of the stems in your box we do experience the occasional casualty in transit. Of course, should flowers ever be damaged on their journey to you, please rest assured that we are always more than happy to investigate and resolve this issue. Kind regards, Tom.

Posted 2 years ago

“I got flowers for my boyfriend and he was so happy and greatful!!! First time he ever got them too. Thank you Haute for making it such a rememberable moment for both of us.”

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Posted 2 years ago

“Perfect everytime”

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Posted 2 years ago

“Thank you. Delivery was great and the flowers were beautiful.”

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Posted 2 years ago

“Love the website and the product they send disappointing you now need to pay for delivery .”

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Posted 2 years ago

“Placed an order and selected the delivery gate. Package was not delivered on the date and was delivered somewhere else entirely. I never received the package and Haute refused to issue a refund. Their phone lines are seemingly fake, when you call them, you always get a voice guide, saying call back between 9 am and 5 pm even if you call between these hours. Would recommend to everyone to avoid ordering from this company.”

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Posted 2 years ago

Hello Sammy, thank you for taking the time to leave a review. We are so sorry to hear that your order was not delivered on your chosen date and missed this special occasion. Our phone lines remain off during this time, this enables us to answer customer in a timely chronological order, We apologise for the inconvenience and are aiming to answer all emails within a 1-2 day working day timeframe. Kind regards, Tom.

Posted 2 years ago

“Beautiful composition, excellent delivery! Highly recommended.”

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Posted 2 years ago

“Flowers were due to arrive on. Valentines arrives at 5 pm on the 15th and they did not look the same as the website a lot of them are going dead when arrived these cost €150”

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Posted 2 years ago

Hello, thank you for your review. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely upsetting. I am very sorry to hear that you felt that the flowers did not resemble the images online and I do apologise for any upset this has caused. Kind regards, Tom.

Posted 2 years ago

“Lovely flowers delivered as ordered”

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Posted 2 years ago

“Flowers withered in 36 hours after delivery very dissatisfied with the quality not worth the money. I purchased for a birthday gift i was embarrassed when seeing them i am awaiting for reply from customer service. I have used this company prior and was very happy maybe its a one off ?”

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Posted 2 years ago

Hello Colette, Thank you for taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. If not done already, please could you get in touch with our Customer Support team at enquiries@prestigeflowers.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Tom.

Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews