Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,069 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“The flowerrs were beautiful, and exactly as ordered”

Helpful Report

Posted 1 year ago

Hello Ian, Thank you for your kind words! We’re thrilled to hear that the flowers were beautiful and just as you ordered. Your satisfaction is incredibly important to us. If you need anything else or have any special requests in the future, please let us know. Thanks again for your feedback!

Posted 1 year ago

“Always beautiful flowers, have used this company many times and would definitely recommend.”

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Posted 1 year ago

Hello Isabel, Thank you so much for your continued trust and support! We’re delighted to hear that you’ve consistently enjoyed our flowers and would recommend us. Your loyalty means a lot to us, and we look forward to serving you again in the future. If there’s anything specific you need or any special requests, just let us know!

Posted 1 year ago

“These were a gift for my sister in law. She was delighted with the flowers and commented that it had brightened up her room. Thank you very much, we would certainly use you again.”

Helpful Report

Posted 1 year ago

We’re so glad to hear that your sister-in-law loved the flowers and that they brightened up her room! Thank you for your kind words and for considering us again in the future. If there’s anything we can do to make your next experience even better, please let us know. We look forward to serving you again!

Posted 1 year ago

“Very easy process to order, delivered as promised. Selection of flowers are amazing. Very happy.”

Helpful Report

Posted 1 year ago

Hello Lucie, Thank you for your fantastic feedback! We’re delighted to hear that the ordering process was easy, the delivery was on time, and you’re pleased with our selection of flowers. Your satisfaction is our top priority. If you have any other needs or special requests in the future, don’t hesitate to reach out. Thanks again for your support!

Posted 1 year ago

“Amazing quick delivery the fiancee loved the roses 🌹”

Helpful Report

Posted 1 year ago

Hello Michael, Thank you for your great review! We’re so happy to hear that the quick delivery and roses made your fiancée’s day. If you need anything else in the future, just let us know. Thanks for choosing us!

Posted 1 year ago

“Easy to use, delivered on time and great flowers”

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Posted 1 year ago

Hello Kerenza, Thank you for your feedback! We’re pleased to hear that the process was easy, the delivery was on time, and you were happy with the flowers. If you need anything else or have any special requests in the future, feel free to reach out. Thanks for choosing us!

Posted 1 year ago

“Lovely flowers my friend was delighted fast delivery very efficient I would highly recommend”

Helpful Report

Posted 1 year ago

Hello Kate, Thank you so much for your kind words! We’re thrilled to hear that your friend loved the flowers and that you were pleased with the fast delivery and efficiency. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out. Thanks again for your support!

Posted 1 year ago

“Flowes exactly as pictured, good communication throughout and prompt delivery.”

Helpful Report

Posted 1 year ago

Hello Rochelle, Thank you for your positive feedback! We’re delighted to hear that the flowers matched your expectations, and that you appreciated our communication and prompt delivery. If you need any further assistance or have special requests in the future, please feel free to reach out. Thanks again for your support!

Posted 1 year ago

“Great service, thanks.”

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Posted 1 year ago

Hello Adrian, Thank you for your wonderful feedback! We’re glad you’re happy with our service. If you need anything else or have any future requests, we’re here to help. Thanks again!

Posted 1 year ago

“Recipient of the flowers was very pleased and reported that they were ‘beautiful’. Delivery via Royal Mail also excellent.”

Helpful Report

Posted 1 year ago

Thank you for your lovely feedback! We’re delighted to hear that the recipient was pleased with the flowers and found them beautiful. It’s great to know that the delivery was smooth as well. If you need anything else, we’re here to help!

Posted 1 year ago

“The customer service was superb. unfortunately, the flowers turned up in a bad way in transit, and after contacting the service team they immediately sent out a 2nd bunch free of charge. The 2nd bunch were in pristine condition and my wife was a very happy lady”

Helpful Report

Posted 1 year ago

Hello Matt, Thank you for your kind words about our customer service team! I’m glad we could resolve the issue quickly and that the second bunch of flowers arrived in perfect condition. It’s great to hear that your wife was very happy with them. If you need anything else in the future, we’re here to help. Thanks again for your patience and understanding!

Posted 1 year ago

“First and last time using Haute Florest. Have taken my money and recipient has not received anything. Supposed to have been delivered on the 29th”

Helpful Report

Posted 1 year ago

Hello Ameera, Thank you for your review. I’m sorry to hear about this issue and understand your frustration. This is certainly not the experience we want for our customers. I have located your order and can see that our customer service team have responded to your email and is awaiting your reply. We hope that this can be resolved. Warm regards, Rosie

Posted 1 year ago

“Beautiful flowers delivered on time. Thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We’re thrilled to hear that the flowers arrived on time and met your expectations. If you need anything else in the future, don’t hesitate to reach out. Have a wonderful day!

Posted 1 year ago

“Excellent service 👍”

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Posted 1 year ago

Hello Ahmed, Thank you for the great feedback! We're glad to hear you had a positive experience. If there's anything more we can do for you, just let us know. Have a fantastic day!

Posted 1 year ago

“This is my third order using this florist, extremely happy with the response from the recipients. They've been thrilled with the quality.”

Helpful Report

Posted 1 year ago

Hello Helen, Thank you so much for your continued trust in us! We’re delighted to hear that you and the recipients have been thrilled with the quality of our flowers. We look forward to serving you again in the future. If you need anything else, just let us know!

Posted 1 year ago

“Fabulous flowers”

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Posted 1 year ago

Hi Jacqueline, Thank you for the wonderful compliment! We’re thrilled to hear you loved the flowers. If you ever need more, we’re here to help. Have a fantastic day!

Posted 1 year ago

“Flowers arrived on date requested, packaged beautifully. Flowers gorgeous”

Haute Florist 5 star review on 1st September 2024

Helpful Report

Posted 1 year ago

Hello Mandy, Thank you for your lovely feedback! We’re so glad the flowers arrived as requested and that you were pleased with the packaging and quality. If you need anything else or have any future requests, feel free to reach out. Have a great day!

Posted 1 year ago

“I ordered these flowers for my wedding day for the mothers of the bride and groom. Unfortunately only 1 of 3 bunches arrived and even the next say I still only received 2 out of 3, extremely disappointing. I did receive a refund however this was a massive inconvenience on such a special day.”

Helpful Report

Posted 1 year ago

Hello Kimberly, I’m truly sorry to hear about the issues with your order, especially on such a special day. I understand how frustrating and disappointing this must have been. While we’re glad we could process a refund, we deeply regret the inconvenience this caused. We’ll review our processes to prevent such occurrences in the future. Thank you for your feedback. Best wishes, Rosie

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Thank you for the great review! We’re thrilled to hear you had an excellent experience with us. If there’s anything more we can do for you, don’t hesitate to let us know. Have a wonderful day!

Posted 1 year ago

“Never fails to disappoint! Beautiful colourful and fresh big bunch :-)”

Helpful Report

Posted 1 year ago

Hello Rani, Thank you for your fantastic feedback! We’re delighted to hear that you’re consistently pleased with our flowers. Your support means a lot to us. If you need anything else or have more special occasions coming up, we’re here to help!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,069 reviews