Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful range of flowers, they were able to deliver at short notice and delivered within a specified time slot, perfect!”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled that you loved our beautiful range of flowers and that we could deliver on short notice. Your feedback truly brightens our day, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“I was sent two bouquets by a generous friend. Browning flowers in the first bouquet that also lacked key flowers shown in the photo online. Second bouquet again some flowers going over on arrival and couldn't have been less generous with the amount of flowers. Really poor. I contacted them- they agreed that standards were below what they'd want and offered £15 off a future bouquet. Pathetic. They say as seen in vogue etc- other than in a paid ad in the back pages I'd love to see what proof there is of that. Haute by name. Sh*te on arrival.”

Helpful Report

Posted 1 year ago

Hello Oonagh, Thank you for your feedback. I sincerely apologise for the condition of the bouquets you received. It's disheartening to hear that they did not meet your expectations, and your experience certainly doesn't reflect our standards. I appreciate you reaching out to us; customer satisfaction is incredibly important to us, and I'm sorry that our response did not feel adequate. Regarding the quality of the flowers and any claims made, I understand your frustration and will ensure your feedback is taken seriously as we strive to improve. Warm regards, Rosie

Posted 1 year ago

“Great service, order was delivered on time and with care!!! Ordering was simple and efficient! I live in the US with a delivery in the UK, and there were no issues! We would order here again!!!”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that your order was delivered on time and with care, especially with the international delivery. It's wonderful to know that the ordering process was simple and efficient for you. We truly appreciate your support and can’t wait to serve you again! Warm regards, Rosie

Posted 1 year ago

“Beautifully packaged, high quality flowers and on-time delivery. We use Haute all the time!”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that you loved the beautifully packaged, high-quality flowers and appreciated the on-time delivery. Your loyalty means everything to us, and we look forward to continuing to brighten your occasions with our blooms! Warm regards, Rosie

Posted 1 year ago

“Thank you my friend was surprised when she opened the box! 🙏🏼♥️”

Haute Florist 5 star review on 1st November 2024

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your kind words! We're thrilled to hear that your friend was surprised by the delivery. Creating memorable moments is what we strive for, and your support means everything to us. We look forward to helping you spread more joy with flowers in the future! Warm regards, Rosie

Posted 1 year ago

“Flowers were amazing, delivery is super fast”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you loved the flowers and that our delivery was super fast. Your support truly brightens our day, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Delivered on time. A beautiful display of flowers for a dear friend recovering from a fall.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that the flowers brought joy to your dear friend during their recovery. Timely delivery and beautiful displays are what we strive for, and your feedback truly warms our hearts. We look forward to assisting you again soon! Warm regards, Rosie

Posted 1 year ago

“Brilliant service - flowers were delivered within 24 hours. The display was beautiful 🤩”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your brilliant review! We're thrilled to hear that you received your flowers within 24 hours and that the display was beautiful. Your kind words truly inspire us to continue doing what we love. We can't wait to serve you again soon! Warm regards, Rosie

Posted 1 year ago

“Perfect service and products”

Helpful Report

Posted 1 year ago

Hello, Thank you for your perfect review! We're thrilled to hear that you were pleased with our service and products. Your satisfaction is our passion, and your feedback encourages us to keep creating beautiful floral experiences. We look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Paid in 5 days in advance for a large bouquet with personalised card to be delivered special delivery for an 80th Birthday. No tracking provided. Contacted was given tracking. No delivery. Furious and disappointed. Just contacted customer services. Super unhelpful. Told me to wait until tomorrow!!!! She's 80 today! AVOID.”

Helpful Report

Posted 1 year ago

Hello Julie, Thank you for sharing your experience. I’m truly sorry to hear about the issues you faced with your order, especially given the special occasion. We understand how important timely delivery is, and it's disappointing to learn that we fell short in your case. Although tracking was initially provided, there can sometimes be unforeseen delays that occur beyond our control. I regret to hear that our customer service team was not able to provide the assistance you needed during this stressful situation. I can see that this is still being investigated. Warm regards, Rosie

Posted 1 year ago

“Love Haute flowers. I send a lot of flowers to various family and friends and have never been disappointed. Be lovely if I won £100 🙂 probably be spent on more flowers.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your lovely review! We're so happy to hear that you love Haute flowers and that we've been able to meet your expectations time and time again. Your support means the world to us! And who knows, maybe luck will be on your side for that £100! We can't wait to help you create more beautiful moments with flowers in the future. Warm regards, Rosie

Posted 1 year ago

“They were beautiful thank you and they turned up promptly”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your wonderful review! We're delighted to hear that the flowers were beautiful and arrived promptly. Your satisfaction is our top priority, and we appreciate your kind words! We look forward to serving you again in the future. Warm regards, Rosie

Posted 1 year ago

“Used Haute florist twice now, excellent experience both times. Both recipients loved the flowers”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're thrilled to know that you had excellent experiences with Haute Florist and that both recipients loved their flowers. Your support means everything to us, and we can't wait to help you again in the future! Warm regards, Rosie

Posted 1 year ago

“I needed a stunning bouquet for my sister's birthday, and Haute Florist in Oxford absolutely delivered! I described my sister's taste, and the florist crafted a gorgeous arrangement that perfectly captured her style. The flowers were incredibly fresh and vibrant, and the arrangement itself was a work of art. My sister was overjoyed, and I was so grateful for Haute Florist's expertise and creativity.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your amazing review! We're overjoyed to hear that our team at Haute Florist was able to create a stunning bouquet that matched your sister's style so perfectly. Warm regards, Rosie

Posted 1 year ago

“Brilliant website”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled that you found our website brilliant. It means a lot to us to provide a seamless experience for our customers. We appreciate your support and hope to see you back soon! Warm regards, Rosie

Posted 1 year ago

“Arrived on time good quality”

Helpful Report

Posted 1 year ago

Hello Gloria, Thank you for your wonderful review! We're delighted to hear that your order arrived on time and met your quality expectations. Your satisfaction means the world to us, and we look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

“Do not use prestige gifts if you are orderign from Haute, 3 failed deliveries and now my flowers are 6 days old. VERY disapointed! Order placed on teh 25th October and still not been delivered”

Helpful Report

Posted 1 year ago

Hello Maria, Thank you for your review. I'm very sorry to hear that you've experienced multiple delivery failures and that your flowers are yet to be delivered. We understand how disappointing this is, and it’s not what we strive for at Haute Florist. According to the tracking link, delivery was attempted as requested, but there was no answer at the address. Please note that we cannot be held liable if no one is available to receive the delivery, as stated on our website. Royal Mail has updated the tracking and will make another delivery attempt today. If there are any concerns about the quality of the flowers upon arrival, please send us some photos, and we’ll be happy to look into this further for you. Warm regards, Rosie

Posted 1 year ago

“I have sent many next day flowers to friends and family over the last couple of years & everyone who receives them says how lovely they are and beautifully packaged and arrive so promptly! Michele Zinopoulos”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your wonderful review, Michele! We're thrilled to hear that your friends and family have been enjoying our flowers. We appreciate your continued support and look forward to helping you brighten more days in the future! Warm regards, Rosie

Posted 1 year ago

“Very pleased with the flowers. Delivered with care.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your kind review! We're delighted to hear that you were pleased with the flowers and that they were delivered with care. Your support truly inspires us, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Beautiful flowers that arrived on time.”

Helpful Report

Posted 1 year ago

Hello Jacquie, Thank you for your fantastic review! We're so glad to hear that the flowers arrived beautifully and on time. Warm regards, Rosie

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews