Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“I always use Haute and recommend them to friends. Beautiful flowers delivered the next day.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that you consistently choose Haute and recommend us to your friends. It brings us great joy to provide beautiful flowers that brighten someone's day. We truly appreciate your loyalty and can’t wait to assist you again soon! Warm regards, Rosie

Posted 1 year ago

“First time I've used Haute florist, I ordered the next day service and they didnt disappoint, the flowers delivered were beautiful.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that your first experience with Haute Florist was a success and that the delivered flowers were beautiful. Your feedback truly inspires us, and we look forward to serving you again in the future! Warm regards, Rosie

Posted 1 year ago

“Beautiful hat box, delighted with it. My friend loved it.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you loved the hat box and that your friend enjoyed it too. Your satisfaction is our top priority, and we can't wait to help you create more delightful gifts in the future! Warm regards, Rosie

Posted 1 year ago

“Fantastic as always.”

Haute Florist 5 star review on 2nd November 2024

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that you consistently have a great experience with us. Your support is truly appreciated, and we look forward to bringing you more beautiful floral arrangements in the future! Warm regards, Rosie

Posted 1 year ago

“Excellent Service and Quality”

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Posted 1 year ago

Hello, Thank you for the excellent review! We're thrilled to hear that you experienced great service and quality with us. Your support and kind words inspire our team, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Amazing Haute. Flowers beautiful. Very quick delivery. Phenomenal packaging…… I feel like my flowers are immense before I even get to unwrap them. Love this company. Everything makes them feel special”

Helpful Report

Posted 1 year ago

Hello, Thank you for your incredible review! We are thrilled to hear that you found the flowers beautiful and appreciated the quick delivery and phenomenal packaging. It's our mission to make every experience feel special, and your kind words truly inspire us. We can’t wait to serve you again soon! Warm regards, Rosie

Posted 1 year ago

“Very good”

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Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you had a good experience with us. Your support means everything, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Arrived next day and flowers looked like”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful review! We are thrilled to know that the flowers arrived promptly and met your expectations. Your support is greatly appreciated, and we look forward to helping you with more floral creations in the future! Warm regards, Rosie

Posted 1 year ago

“Beautiful flowers for my daughter in law who just given birth to our Grandaughter camille Looks so fabulous quick delivery definitely use again and recommend”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We're truly thrilled to hear that the flowers for your daughter-in-law were so beautiful and that the delivery was quick. Your recommendation means so much to us, and we look forward to helping you celebrate more special occasions with flowers in the future! Warm regards, Rosie

Posted 1 year ago

“Great fantastic and very helpful”

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Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you found our service helpful. Your feedback truly brightens our day, and we can't wait to assist you again soon! Warm regards, Rosie

Posted 1 year ago

“Beautiful range of flowers, they were able to deliver at short notice and delivered within a specified time slot, perfect!”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled that you loved our beautiful range of flowers and that we could deliver on short notice. Your feedback truly brightens our day, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“I was sent two bouquets by a generous friend. Browning flowers in the first bouquet that also lacked key flowers shown in the photo online. Second bouquet again some flowers going over on arrival and couldn't have been less generous with the amount of flowers. Really poor. I contacted them- they agreed that standards were below what they'd want and offered £15 off a future bouquet. Pathetic. They say as seen in vogue etc- other than in a paid ad in the back pages I'd love to see what proof there is of that. Haute by name. Sh*te on arrival.”

Helpful Report

Posted 1 year ago

Hello Oonagh, Thank you for your feedback. I sincerely apologise for the condition of the bouquets you received. It's disheartening to hear that they did not meet your expectations, and your experience certainly doesn't reflect our standards. I appreciate you reaching out to us; customer satisfaction is incredibly important to us, and I'm sorry that our response did not feel adequate. Regarding the quality of the flowers and any claims made, I understand your frustration and will ensure your feedback is taken seriously as we strive to improve. Warm regards, Rosie

Posted 1 year ago

“Great service, order was delivered on time and with care!!! Ordering was simple and efficient! I live in the US with a delivery in the UK, and there were no issues! We would order here again!!!”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're thrilled to hear that your order was delivered on time and with care, especially with the international delivery. It's wonderful to know that the ordering process was simple and efficient for you. We truly appreciate your support and can’t wait to serve you again! Warm regards, Rosie

Posted 1 year ago

“Beautifully packaged, high quality flowers and on-time delivery. We use Haute all the time!”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that you loved the beautifully packaged, high-quality flowers and appreciated the on-time delivery. Your loyalty means everything to us, and we look forward to continuing to brighten your occasions with our blooms! Warm regards, Rosie

Posted 1 year ago

“Thank you my friend was surprised when she opened the box! 🙏🏼♥️”

Haute Florist 5 star review on 1st November 2024

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your kind words! We're thrilled to hear that your friend was surprised by the delivery. Creating memorable moments is what we strive for, and your support means everything to us. We look forward to helping you spread more joy with flowers in the future! Warm regards, Rosie

Posted 1 year ago

“Flowers were amazing, delivery is super fast”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you loved the flowers and that our delivery was super fast. Your support truly brightens our day, and we look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Delivered on time. A beautiful display of flowers for a dear friend recovering from a fall.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that the flowers brought joy to your dear friend during their recovery. Timely delivery and beautiful displays are what we strive for, and your feedback truly warms our hearts. We look forward to assisting you again soon! Warm regards, Rosie

Posted 1 year ago

“Brilliant service - flowers were delivered within 24 hours. The display was beautiful 🤩”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your brilliant review! We're thrilled to hear that you received your flowers within 24 hours and that the display was beautiful. Your kind words truly inspire us to continue doing what we love. We can't wait to serve you again soon! Warm regards, Rosie

Posted 1 year ago

“Perfect service and products”

Helpful Report

Posted 1 year ago

Hello, Thank you for your perfect review! We're thrilled to hear that you were pleased with our service and products. Your satisfaction is our passion, and your feedback encourages us to keep creating beautiful floral experiences. We look forward to serving you again soon! Warm regards, Rosie

Posted 1 year ago

“Paid in 5 days in advance for a large bouquet with personalised card to be delivered special delivery for an 80th Birthday. No tracking provided. Contacted was given tracking. No delivery. Furious and disappointed. Just contacted customer services. Super unhelpful. Told me to wait until tomorrow!!!! She's 80 today! AVOID.”

Helpful Report

Posted 1 year ago

Hello Julie, Thank you for sharing your experience. I’m truly sorry to hear about the issues you faced with your order, especially given the special occasion. We understand how important timely delivery is, and it's disappointing to learn that we fell short in your case. Although tracking was initially provided, there can sometimes be unforeseen delays that occur beyond our control. I regret to hear that our customer service team was not able to provide the assistance you needed during this stressful situation. I can see that this is still being investigated. Warm regards, Rosie

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,068 reviews