Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“Thankyou very much . They were absolutely lovely”

Helpful Report

Posted 1 year ago

Hello, Thank you very much for your fantastic 5-star rating of Haute Florist! We are thrilled to hear that you loved the flowers. Your kind words mean a lot to us. Thank you for choosing Haute Florist, and we look forward to serving you again in the future. Kind regards, Tom.

Posted 1 year ago

“I liked how tou had a bit more variety that normal online florists. I also loved that you could get them in three sizes. Perfect!”

Helpful Report

Posted 1 year ago

Hello Joanne, Thank you so much for taking the time to leave us a wonderful 5-star rating for Haute Florist! We truly appreciate your kind words and are delighted to hear that you enjoyed our variety of options. It's great to know that you loved the availability of three different sizes as well - we strive to provide our customers with the perfect choice for any occasion! We value your support and business, and we look forward to serving you again in the future. Warm regards, Tom.

Posted 1 year ago

“These roses were bought for a friends ruby wedding anniversary. They arrived as ordered. My friend said they were lovely and she was very pleased with them so would definitely use this company again”

Helpful Report

Posted 1 year ago

Hello Mrs V, thank you for your review. We are thrilled to hear of your amazing experience. Kind regards, Rosie.

Posted 1 year ago

“Excellent service. Beautiful flowers. Delivered on time with courtesy. Highly recommend. Support local businesses!”

Helpful Report

Posted 1 year ago

Hello Ben, Thank you so much for taking the time to leave us a 5-star rating for Haute Florist. We truly appreciate your support and recommendation to others. We are thrilled to hear that you had an excellent experience with our service, and that the flowers were beautiful and delivered on time with courtesy. Your kind words mean a lot to us, and we are grateful for customers like you who support local businesses. Once again, thank you for choosing Haute Florist, and we look forward to serving you again in the future. Best regards, Tom.

Posted 1 year ago

“Lovely flowers, just conflicting messages from Royal Mail about delivery”

Helpful Report

Posted 1 year ago

Hello, thank you for taking the time to leave us a 5-star rating. We are thrilled to hear of your excellent experience. Kind regards, Tom.

Posted 1 year ago

“I have been a devoted customer of Haute Florist for the last 2 years, consistently sending my partner flowers to celebrate special moments. Sadly, the last 3 times I ordered, the flowers arrived wilted and dead. The first time this happened, I shrugged it off, thinking it was a one-time issue. When it happened a second time, I was concerned but still gave Haute the benefit of the doubt. But when it happened a third time, I was devastated and frustrated. These flowers are not cheap, and I expected a certain standard of quality. When I raised my concern, hoping for a new bouquet or at least a refund, I was offered a measly £15 credit note on a £64 order and told to take it up with my credit card provider if I wasn’t happy. This response was incredibly disappointing and made me feel undervalued as a loyal customer. I will no longer be purchasing flowers from Haute Florist. It breaks my heart to say this, but their service has been a huge letdown. I urge others to take their money elsewhere, to a florist that values their customers and delivers flowers that arrive in beautiful, fresh condition!”

Helpful Report

Posted 1 year ago

Dear Jawad,Thank you so much for taking the time to share your feedback about your recent experiences with Haute Florist. We genuinely appreciate your loyalty as a devoted customer for the past two years and we are truly sorry for the disappointment and frustration you have encountered with your last three orders. It is disheartening to hear that the flowers arrived wilted and dead, especially when you had high expectations based on the quality you previously experienced. We deeply apologize for the inconvenience caused and understand how important it is to receive fresh and beautiful flowers for such special moments. Regarding the resolution offered, we apologize if the £15 credit note did not meet your expectations. We value your feedback and understand that it may not have adequately addressed the issue. We hope you understand that we always strive to find a fair solution when problems arise, but we apologize for falling short in this instance. Your feedback has been taken seriously and we want to ensure that we take appropriate steps to improve our service. We sincerely regret the disappointment and frustration you have experienced. Once again, we apologize for any inconvenience caused and thank you for bringing these issues to our attention. We truly value your loyalty and hope to have the opportunity to regain your trust in the future. Kind regards, Tom.

Posted 1 year ago

“Flowers were amazing. packaging was also very presentable. flowers were delivered in a HAUTE box. the card was as expected. i loved the service and would definately choose HAUTE again. I would like to see personalised delivery to be a thing, and not in a box. but maybe this can be incorperated in their buisness model in the future. :)”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your incredible 5-star rating of Haute Florist! We are thrilled to hear that you found our flowers to be amazing, and that you appreciated the presentable packaging and the HAUTE box in which they were delivered. We are also glad to know that the card met your expectations. Warm regards, Tom.

Posted 1 year ago

“Excellent!”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for leaving us a glowing 5-star rating for Haute Florist! We sincerely appreciate your support and feedback. Warm regards, Rosie.

Posted 1 year ago

“Beautiful flowers !”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for taking the time to rate Haute Florist with 5 stars! We truly appreciate your kind feedback and support. Warmest regards, Rosie.

Posted 1 year ago

“I was pleased they arrived on time especially as I paid £9.99 for that. Although they came safely intact, I was disappointed in the size as I paid £10 for the large and it looked small. The images online gave the impression it would look fuller. These were for my daughters 18th birthday. I received on Thurs 25th and by 27th sat morning the roses were still closed and browned petals. I changed water, cut a few stems , and insured no leaves in water. By the evening several roses were drooping and dead. Very disappointed as a gift and cost a lot.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. A member of our customer support team has now contacted you regarding this issue. We hope this can be resolved. Kind regards, Tom.

Posted 1 year ago

“Beautiful 'colourful' bouquet for my sister in law which arrived on time, as ordered. She loved the flowers and colours chosen. Flowers beautifully chosen and put together. Gorgeous and classy.THANK YOU!”

Helpful Report

Posted 1 year ago

Hello CLaire, thank you for your review. We are delighted to know that the beautiful and colorful bouquet you ordered for your sister-in-law arrived on time and as expected. It brings us great joy to hear that she loved the flowers and colors chosen for her. Our expert florists take great care in selecting and artfully arranging each bouquet, so we are glad to hear that our efforts were appreciated. Thank you once again for choosing Haute Florist and for taking the time to share your experience. We are extremely happy to have brought some gorgeous and classy flowers into your lives. If you need any assistance in the future, please don't hesitate to reach out. Warm regards, Tom.

Posted 1 year ago

“Easy to order, clear website. Beautiful bunch of flowers and delivery was on time and easy to track. Can recommend the service of Haute Flowers.”

Helpful Report

Posted 1 year ago

Hello Andries, Thank you for your review. We're glad to hear that ordering from us was easy and that you found our website clear and user-friendly. It's fantastic to know that the bouquet of flowers you received was beautiful, and that our delivery service was timely and easy to track. We appreciate you recommending our service and for taking the time to share your positive experience. We hope to have the pleasure of serving you again in the future. Thank you once again for your support! Best regards, Rosie.

Posted 1 year ago

“Brilliant service. Flowers arrived next day. Good communication and updates. Highly recommend”

Helpful Report

Posted 1 year ago

Hello Victoria, Thank you for your brilliant review! We're pleased to hear that you enjoyed our next-day delivery service, good communication, and updates. We appreciate your recommendation and look forward to serving you again! Kind regards, Rosie.

Posted 1 year ago

“Lovely flowers in an unusual arrangement. Easy ordering process and I received a photo of them delivered to the front door of the recipient. 5*”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Haute Florist! We are thrilled to hear that you loved the lovely flowers in an unusual arrangement. Our team takes pride in creating beautiful and unique floral arrangements for our customers. It's great to know that you found our ordering process easy and convenient. We are also glad that you received a photo of the flowers delivered to the front door of the recipient. We aim to go the extra mile to ensure a seamless and delightful experience for our customers. Thank you again for choosing Haute Florist and we look forward to serving you again in the future! Kind regards, Tom.

Posted 1 year ago

“Nice flowers lovely colours a good bouquet”

Helpful Report

Posted 1 year ago

Hello Vicky, Thank you for awarding us with a four-star rating for Haute Florist! We appreciate your positive feedback and are delighted to hear that you enjoyed our services. "Nice flowers, lovely colors, a good bouquet" perfectly captures the essence of what we strive to deliver to our valued customers. We look forward to serving you again in the future and exceeding your expectations with our beautiful floral arrangements. Warm regards, Tom.

Posted 1 year ago

“My daughter was delighted with her flower bouquet which looked beautiful. Flowers and personalised card arrived following day as scheduled.”

Helpful Report

Posted 1 year ago

Hello Jan, Thank you for your review! We're thrilled to hear that your daughter was delighted with her flower bouquet and that everything arrived as scheduled. We appreciate your feedback and look forward to serving you again! Kind regards, Tom.

Posted 1 year ago

“Fast delivery and quality flowers”

Helpful Report

Posted 1 year ago

Hello James,Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your support and we're thrilled to hear that you had such a positive experience with us. Best regards, Tom.

Posted 1 year ago

“Great service, beautiful flowers. Great delivery service and regular email updates.”

Haute Florist 5 star review on 27th July 2024

Helpful Report

Posted 1 year ago

Thank you so much, Joanne, for your outstanding 5-star rating of Haute Florist! We are thrilled to hear that you had a great experience with us. We take pride in providing great service, beautiful flowers, and reliable delivery service. We also appreciate your mention of our regular email updates to keep you informed about your order. We look forward to serving you again in the future! Kind regards, Tom.

Posted 1 year ago

“Very beautifull!”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your amazing 5-star rating of Haute Florist! We are thrilled to hear that you had such a fantastic experience with us. Very beautiful! Our team works tirelessly to provide our customers with the highest quality flower arrangements, and it's incredibly rewarding to know that we hit the mark for you. We appreciate your kind words and support. Should you need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Rosie.

Posted 1 year ago

“Efficient service, delivered in good time, and the recipient was very pleased with flowers received”

Helpful Report

Posted 1 year ago

Hello Sandra, Thank you so much for your wonderful 5-star rating of Haute Florist! We are thrilled to hear that you had such a positive experience with us. Efficient service is our priority, and we are glad that your flowers were delivered in good time. It brings us immense joy to know that the recipient was delighted with the flowers they received. Warm regards, Tom.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews