Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“Lovely bouquet, recipient very happy with their flowers. Thumbs up!”

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Posted 2 years ago

Thank you, Paula, for the perfect 5-star rating of Haute Florist! We are so glad to hear that the recipient was pleased with the lovely bouquet! A big thumbs up from us and we really appreciate your kind words.

Posted 2 years ago

“Amazing flowers. My Grandma loved them. Arrived when they said they would! Highly recommend :)”

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Posted 2 years ago

Thank you so much for your 5 star rating of Haute Florist! We're so glad you and your Grandma enjoyed our amazing flowers and that they arrived when we said they would. We appreciate your fantastic review and highly recommend Haute Florist to other customers. Thank you again!

Posted 2 years ago

“What a beautiful range of flowers at very affordable prices. I live around the world in Australia but it is great to know I can get a bouquet delivered to my mum in Bangor so quick and easily.”

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Posted 2 years ago

Thank you Liz for your amazing 5-star rating of Haute Florist! We are so happy to hear you enjoyed our range of flower bouquets and that we could even deliver our special bouquets to your mum in Bangor! We're glad you had a wonderful experience.

Posted 2 years ago

“Excellent flowers and good value for money. Next day delivery didn’t happen but that’s typical Royal Mail rather than Hautes fault”

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Posted 2 years ago

Thank you so much for your 5 star rating of Haute Florist, Mark! We are so delighted to hear that you are pleased with our excellent flowers and good value for money. We apologize for the inconvenience with the Royal Mail for not delivering your order the next day, but we are thankful for your understanding.

Posted 2 years ago

“First time using the service and I must say i did not really know what to expect. Ordered some flowers to be delivered the next day for a birthday and it arrived on time! Chose a personalised card with a picture to be delivered with the flowers which looked really nice. Was sent a video of the flowers with the card by the recipient. I was really pleased with what I saw and the birthday girl was over the moon ! I was a bit disappointed that i did not receive any discount on my first order though. Overall great service gorgeous flowers delivery on time!”

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Posted 2 years ago

Thank you for your 4 star review and for being a loyal customer! We are so glad that you were impressed by the flowers and the personalised card we delivered. We appreciate you taking the time to let us know about your experience. We understand your disappointment with not receiving any discount but we hope in the future, we will be able to offer some special discounts and giveaways for our customers. Again, thank you for choosing us and we look forward to serving you again soon!

Posted 2 years ago

“Wonderful service and flowers thanks!”

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Posted 2 years ago

Thank you so much, Gemma, for your 5-star rating of Haute Florist! We are thrilled to hear that you had a wonderful experience and enjoyed our flowers. We are grateful for your review and your continued support.

Posted 2 years ago

“My daughter was delighted with the beautiful flowers”

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Posted 2 years ago

Thank you so much, Sharon, for your 5 star rating of Haute Florist! I'm so glad to hear that your daughter was delighted with the beautiful flowers. We really appreciate it!

Posted 2 years ago

“Flowers were lovely, but missed delivery date and sister had gone away for weekend when arrived. Refunded postage, but missed the point really.”

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Posted 2 years ago

Thank you so much for taking the time to share your experience with Haute Florist. We apologize for the inconvenience you experienced in regard to the delivery date and any other challenges that arose. Your feedback is very valuable to us so we can continue to improve our services. Again, we apologize for any issues you experienced.

Posted 2 years ago

“Ordered Thursday afternoon delivered Friday morning as requested. Well done”

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Posted 2 years ago

Thank you so much for your rating of 5 stars for Haute Florist! I am glad that you were able to get your order delivered as requested. We strive to ensure our customers are completely satisfied. It's great to hear that!

Posted 2 years ago

“Absolutely stunning! Sent as a surprise to my friend who just had a baby girl. I got the large bouquet and it's massive! Such gorgeous colours and so feminine Perfect to celebrate the birth of a baby girl if you want to send something a bit special and different from all the other bouquets out there”

Haute Florist 5 star review on 2nd December 2023

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Posted 2 years ago

Thank you so much Leah for your glowing 5 star review! I'm so glad that you were able to surprise your friend with the large bouquet of Haute Florist and that it was absolutely stunning! We pride ourselves on creating beautiful floral designs that are perfect to celebrate the birth of a special little one. We appreciate your support!

Posted 2 years ago

“Always consistent. With quality and delivery always on time. The only company I now use.”

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Posted 2 years ago

Thank you for your 5 star rating of Haute Florist, Lanita! We're glad to hear that our quality and delivery always meet your expectations! We strive to ensure that our customers always get the best experience with us, so we are pleased that you consider us to be the only company you use.

Posted 2 years ago

“Delivery was flawless,delivered as expected. The flowers are okay. Not worth the cost. Majority of the bouquet has brown leaves and just looks a bit sad. I am not impressed and im sure the recipient was disappointed too. Dont be fooled by the good website. Its probably the best part of this firm. Don't believe the image on the website is "medium" sized bouquets, the picture looks like the large i ordered. I paid extra for large and i would hate to imagine the size of the medium based on what i received. I dismissed the other bad reviews and decided to try this florist anyways. I won't make that mistake again.”

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Posted 2 years ago

Thank you so much for taking the time to lay out your experience with Haute Florist. We are sorry to hear that the medium-size bouquet did not meet your expectations and that you were disappointed with the size and quality of the product. We know how important it is to have the best experience with us and have a product that meets our customers' expectations. If not done already, please could you send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you? Best wishes, Rosie

Posted 2 years ago

“Paid for next day delivery and the flowers never came. The company did not seemed to be helpful in solving problems for clients.”

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Posted 2 years ago

Thank you so much for taking the time to provide us with your feedback, Ly. We really appreciate your feedback and we apologize for the issues you experienced with your next-day delivery that never came and for the difficulty you had in getting a response from us. We are very sorry for any inconvenience this may have caused you. Our customer service team have contacted you via email to look into this further. We hope that this can be resolved. Best wishes, Rosie

Posted 2 years ago

“I ordered some flowers for my mum since I couldn't be with her on her birthday. I chose a lovely bunch and paid extra to receive these the next working day. Unfortunately the flowers were not delivered and I was not aware that they had not been delivered until later that evening when I didn't hear from my mum. I contacted Haute Florist customer service and was informed that there was nothing they could do to assist me. I requested a refund for the next day delivery fee since this is a service I paid for and was told that the customer service agent would not be able to assist me. I asked that the bouquet not be delivered anymore and was told there was nothing that could be done. I do not expect this level of service for the amount that I had paid. Especially during a Christmas period which is already very expensive, I think it is only fair to receive what you pay for and to be compensated when you don't. Really disappointed.”

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Posted 2 years ago

Nicol, I want to thank you for taking the time to share your experience with us and for bringing our attention to the issue you faced. We apologize that we were unable to deliver the flowers on time and for the difficulty encountered when contacting customer service. We understand how our failure to fulfill the service that you paid for is unacceptable and we are so sorry for the inconvenience. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Rosie

Posted 2 years ago

“All round a success. The flowers were later than expected (evening instead of afternoon) but there were extra chocolates to make up for it, and the bouquet was gorgeous. I will definitely use this florist again!”

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Posted 2 years ago

Thank you so much for your 5 star rating of Haute Florist! We're so glad you found the experience to be all round a success, despite the slight delay in delivery – extra chocolates are always a nice surprise! We're glad you were pleased with the bouquet, and would be delighted to have you as a customer in the future. Thank you again!

Posted 2 years ago

“My mom LOVED her birthday flowers.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Haute Florist! I'm so glad to hear that your mom loved her birthday flowers, we pride ourselves on ensuring the quality of our bouquets and that your mom was happy makes it all worth it! Thank you for your kind words!

Posted 2 years ago

“Left in the porch. My friend said they were lovely However I am at a loss as to why Royal Mail should send as email confirming delivery to me but addressed to the recipient advising where the flowers had been left!”

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Posted 2 years ago

Thank you so much for the 5 star rating of Haute Florist! We are delighted to hear that your friend said the flowers were lovely and that Royal Mail was able to confirm delivery. We realize how frustrating it can be to have unclear communication from Royal Mail regarding deliveries, but we are so glad that you were able to resolve the issue and your friend could enjoy the flowers!

Posted 2 years ago

“The recipient was pleased, I did not see them so I can’t judge”

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Posted 2 years ago

Thank you so much, Mrs Brown, for your 5-star rating of Haute Florist. I'm glad to hear that the recipient was pleased

Posted 2 years ago

“Flowers were beautiful and recipient loved them said they were amazing. Looked exactly like the photo on Web site.”

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Posted 2 years ago

Thank you so much for your kind words and 5 star rating! We are delighted to hear that the flowers were beautiful and the recipient loved them. We strive to make sure our products match the photos on our website, and we are glad we could meet your expectations!

Posted 2 years ago

“Fantastic service.. easy to use website and delivered next day with great communication on day of delivery”

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Posted 2 years ago

Thank you Karl for the 5 star rating of Haute Florist - we really appreciate it! We're so glad to hear that you had a great experience with our fantastic service, easy to use website and fast delivery with full communication on the day of. Thanks again for your kind words!

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews